EN-72
Troubleshooting (continued)
Others (continued)
Problem
Solution
“TEMPERATURE!!” is
displayed.
• This indication appears when the ambient temperature rises high. When the ambient
temperature stays high, the lamp goes out.
Eliminate any causes of the rise in the ambient temperature.
• This indication appears when the intake or exhaust vents are blocked. When they are
kept blocked, the lamp goes out.
Remove the objects blocking the intake or exhaust vents.
The mark appears.
• This mark appears when ineffective operation is carried out. This isn’t a product malfunction.
The remote control
doesn’t function easily
or at all.
• Check that the batteries are loaded in the remote control or the batteries are not
weak. (See page 6.)
• Check that the remote control sensor isn’t exposed to direct sunlight or fluorescent
light. (See page 9.)
• Use the remote control within its operation range. (See page 9.)
• Use the remote control at least 10 cm away from the projector.
• Check that the CONTROLLER ID matches with the PROJECTOR ID. (See pages 10
and 62.)
• Check that the projector isn’t controlled by a control panel or other device that is
connected to the REMOTE 1 IN terminal. (See page 63.)
• When the terminal cover is attached, remote control may not work properly from
behind the projector.
Remove the terminal cover.
The buttons on the
projector (except for
the POWER button)
don’t function.
• PASSWORD FUNCTION in the FEATURE menu has been set to MENU ACCESS to
enable the password lock.
Cancel the password lock or contact the person in charge of management of the
projector. (See page 58.)
• Check that the projector isn’t controlled by a control panel or other device that is
connected to the REMOTE 1 IN terminal. (See page 63.)
Abnormal sound is
heard.
• Because the color wheel spins at a high speed, metallic sounds may be heard in rare
occasions. Such symptom is not a malfunction.
FOCUS/ZOOM
doesn’t work.
Lens shift doesn’t
work.
• Check that LENS LOCK in the INSTALLATION 1 menu isn’t ON. (See page 34.)
If the following problem occurs after the lamp is replaced, check the following first.
Problem
Solution
The projector does not
turn on.
• Fit the lamp cover securely. (See pages 64 and 65.)
The LAMP indicator
illuminates red.
• Reset the lamp operating time of the newly installed lamp. (See page 65.)
Kensington Lock
This projector has a Kensington Security Standard connector for use with Kensington MicroSaver Security System.
Refer to the information that came with the Kensington System for instructions on how to use it to secure the
projector. Please contact Kensington Technology Group below.
Kensington Technology Group
2855 Campus Drive
San Mateo, CA 94403, U.S.A.
Phone: +1- (650)572-2700
Fax: +1- (650)572-9675
