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MODELS: WD-60C10 / WD-65C10 / WD-73C10 / WD-60638 / WD-60638CA / WD-65638 / WD-65638CA /
WD-73638 / WD-60738 / WD-65738 / WD-73738 / WD-82738 / WD-65838 / WD-73838 / WD-82838
RESET / INITIALIZATION
SERVICE TIP:
Many symptoms that are customer generated, intermittent or cannot be verified can be resolved by using the various
Reset and Initialization options. Before visiting the customer’s home ask the customer to 1st perform a System Reset by
pressing the <POWER> button on the front panel and holding it for 8 seconds. If this does not resolve the issue, they
can perform an A/V Reset by pressing the
<INPUT> + <VOL
>
buttons on the front panel at the same time and holding
for 10 seconds. Then, if necessary, perform a user level Initialization by pressing <MENU><1-2-3> <ENTER> with the
remote. The customer should be made aware when settings and/or options will be reset. For more information, see the
Reset Name When to use
How to use
Resulting Action
Remote Control
TV Layer Reset
V43+/V43++
Only
Returns the remote control TV layer
to normal operation.
1)
2)
3)
Select the remote control TV mode.
Press and hold the <POWER> button until it flashes twice
then release the button.
Enter the code <0-0-9-3-5>. The <POWER> button will flash
twice
The remote control TV layer
is reset.
Remote Control
TV Volume/
Mute functions
V43+/V43++
Only
Returns the volume and mute func-
tions of the remote control to TV vol-
ume and mute for TV, Cable/Sat,
VCR and DVD layers after the Audio
Lock for AV Receiver feature has
been used.
1)
2)
3)
Select the remote control TV mode.
Press and hold the <
POWER>
button until it flashes twice
then release the button.
Enter the code <9-9-3>< VOL
>. The <POWER> button
will flash four times.
The remote will now operate
the TV's volume and mute
when the slide switch is in
the TV, CABLE/SAT, VCR
or DVD positions.
A/V Memory
Reset, by indi-
vidual input
When the audio or video performance
or settings for a single input seem to
be incorrect.
V43C/V43:
<MENU> “Picture Reset” <ENTER> or “Sound Re-
set” <ENTER>
V43+/V43++:
<MENU> “Audio/Video”
“AV Reset” <ENTER>
All Audio and Video settings
for the individual input are
reset except for the
Listen
To, Language, Balance and
Closed Caption settings.
A/V Reset, all
inputs
V43+/V43++
Only
When the audio or video performance
or settings for more than one input
seem to incorrect.
While viewing the TV, press the front panel buttons <INPUT> +
<VOL
> at the same time and hold for 10 sec.
All Audio and Video settings
are reset to the factory de-
fault settings. No other
menu options are changed.
System Reset
To reset the TV when it does not turn
on or off, does not respond to the
remote control, front panel buttons or
has other unusual symptoms.
Press the <
POWER>
button on the front panel and hold it for 8
seconds.
TV Micro Re-boots. Note:
The changes made during
the current TV-On period
may be lost. All other previ-
ous user settings are not
lost.
Initialize User
Level
To reset all customer settings except
V-Chip
V43C/V43:
<MENU> “Setup”
“Reset All”
V43+/V43++:
Press
<MENU><1-2-3><ENTER>
All customer menu options
and A/V settings except V-
Chip & locked ISF are reset
to factory default.
Initialize - Ser-
vice Level
To reset all customer settings
V43C/V43:
<MENU>2-4-7-0>"Reset Settings"
V43+/V43++: <
MENU><2-4-7-0> "INITIALIZE" <ENTER>
All customer menu options
and A/V settings are reset
to factory default.
V-Chip Pass-
word Bypass
If V-Chip password is not known
Press <LAST>+<9> at the same time.
Password will be bypassed.
If in the V-Chip menu, enter
a new password.
Unlock Front
Panel
To unlock the front panel if it has
been locked in the V-Chip Menu.
V43C/V43:
Unplug the TV for a few moments.
V43+/V43++:
Press and hold the front panel <ENTER
>
button
for 8 seconds.
Front Panel becomes op-
erational. Other V-Chip
settings not changed. Note:
Cannot be performed while
in the Low Power mode and
the set is Off.
Remote Control
Reset
V43C/V43 Only
Returns the remote control to normal
operation.
1)
2)
Press and hold the <POWER> button until it flashes twice
then release the button.
Enter the code <0-0-0-0-0>. The <POWER> button will flash
twice
The remote control is reset.
Summary of Contents for WD-60638
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