T R O U B L E S H O O T I N G
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6
TROUBLESHOOTING
This chapter offers advice if you suspect a fault with your computer.
If in doubt
Turn off the computer and unplug all power cords before consulting your
supplier or maintenance provider. Make a note of any of the symptoms, error
codes, display messages etc., before calling.
This chapter is concerned mainly with problems caused by the
computer itself, although problems can often arise from other sources
such as your network cabling, operating system or application
software.
Problems when starting
If you suspect a blown fuse
In the United Kingdom, and some other countries, AC plugs contain
fuses. Your Apricot computer is supplied with the correct fuse fitted
for operation within the UK. If the fuse in the system unit’s AC plug
blows when you turn it on, this may be caused by an AC power
surge, but is more likely a symptom of problems with the computer
or its peripherals. Follow these steps:
1.
Turn off the computer and unplug all power cords.
2.
Unplug all peripherals from the system, e.g. monitor.
3.
Look for any obvious cause of the fault. If none is apparent,
replace the blown fuse with one of the same rating, reconnect the
system power cord and try to turn it on again.
4.
If the replacement fuse blows, call your supplier or maintenance
provider.
5.
If the replacement fuse does not blow, reconnect one peripheral
at a time and switch it on. Repeat this step for each peripheral in
turn.
