Call Features
Page 16
Mitel
®
Single-Line Phone User Guide – Issue 13, September 2009
Placing Conference Calls
You can place a conference call with up to three internal or external parties, for a total of four
parties, including yourself.
To place a conference call:
1.
While on a call, perform a hookflash, and then dial 5.
2.
Place another call, then hookflash and dial 5. (If necessary, repeat this step to place one
more call on hold.)
3.
Perform a hookflash, and then dial 5 again to join all of the calls together in the
conference.
Dropping Out of a Conference
You can drop out of a conference and return to the conference later.
To drop out of a conference:
Perform a hookflash and hang up. This removes your phone from the conference, but
leaves the other parties connected. To return to the conference, lift the handset, and then
dial 5.
Ending a Conference and Placing all Parties on Hold
You can end a conference and place all conference parties on Individual Hold, allowing you to
toggle between the held parties and speak to one party at a time.
To place a call on hold:
1.
Perform a hookflash, and then dial 336.
2.
Hang up or place another call.
To return to a call that is on hold:
1.
Lift the handset or perform a hookflash.
2. Dial
336.
Using Record-A-Call
If your telephone system is equipped with a voice processor (voice mail), you may have access
to the Record-A-Call feature. If so, you can record an ongoing call as a mailbox message. You
can then retrieve the message just as you would any other mailbox message.
To use the Record-A-Call feature while on a call:
1.
Perform a hookflash, and then dial 385.
2.
If required, dial the desired mailbox number. (Your phone may be programmed to select
the mailbox, or you may be required to dial it.)
You hear a confirmation tone when the Record-A-Call feature is activated.
To turn off Record-A-Call:
Do one of the following:
•
Perform a hookflash, and then dial 385.
•
Hang up.
NOTE
The Record-A-Call feature remains active after the other party hangs up. This
allows you to append the recorded call with your own message.