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19

USING YOUR PHONE

INT1400 Cordless Telephone User Guide

Using Your Phone

SECTION CONTENTS

PAGE

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Starting the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
How to use your INT1400 Cordless Phone . . . . . . . . . . . . . . . . 21

Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   21
Placing Calls on Hold or Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   21
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   22
Muting the Microphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   22
Placing Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   23
Forwarding Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   23
Forwarding Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   25
Setting Up Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   26
Personal Speed-Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   28
System Speed-Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   28
Redialling a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   28
Setting Up Follow Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   29
Using Call Waiting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   29
Performing a “Hookflash” During a Call . . . . . . . . . . . . . . . . . . . . . .   29
Using Door Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   30
Logging In/Out of Individual Hunt Groups  . . . . . . . . . . . . . . . . . . . .   30

INT1400.book Page 19 Monday, August 4, 2008 2:46 PM

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Summary of Contents for INT1400

Page 1: ...INT1400 M I T E L Cordless Telephone User Guide INT1400 book Page 1 Monday August 4 2008 2 46 PM ...

Page 2: ...INT1400 book Page 2 Monday August 4 2008 2 46 PM ...

Page 3: ...and cost Some features or applications may require additional hardware and or specific software For sales service or technical support contact your local authorized Mitel provider Comments about this user guide or other technical documentation should be directed to Mitel s Technical Publications Department USA at Tech_Pubs Mitel com All products and services mentioned in this publication are the t...

Page 4: ... Connecting Power to the Base and Charger Units 8 Wall Mounting 9 Attaching the Belt Clip to the Handset 12 Installing the Handset Battery Pack 14 Charging the Handset Battery Pack 15 Checking the Low Battery Indicator 15 Cleaning Charging Unit Contacts 16 Base Units and Handsets 16 Range Limits 16 Setting Endpoint Preferences 16 Changing Volume Levels 16 Selecting a Ring Tone 17 Turning the Hands...

Page 5: ... Transferring Calls 22 Muting the Microphone 22 Placing Conference Calls 23 Forwarding Calls 23 Forwarding Group Calls 25 Setting Up Voice Mail 26 Personal Speed Dialing 28 System Speed Dialing 28 Redialling a Number 28 Setting Up Follow Me 29 Using Call Waiting 29 Performing a Hookflash During a Call 29 Using Door Open 30 Logging In Out of Individual Hunt Groups 30 INT1400 book Page iv Monday Aug...

Page 6: ...be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided This product should be operated only from the type of power source indicated on the marking label Do not allow anything to rest on the power cord Do not locate this product where the power cord might be trampled or damaged Do not overload wall outlets and extension cords as this c...

Page 7: ... normally when following the operating instructions Adjust only those controls that are covered by the operat ing instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change i...

Page 8: ... maximum distance with the qualification that the range depends upon the environment in which the telephone is used Many factors limit the range and it would be impossible to include all the variables in the rating The maximum range rating of this phone is meant to be used as a means of comparison against other range claims CAUTION Changes or modifications to this product not expressly approved by...

Page 9: ...d are too distracting please check your office to see what appliances may be causing the problem In addition we recommend that the base unit not be plugged into a circuit that also powers a major appliance because of the potential for interfer ence In the unlikely event that you consistently hear other voices or distracting transmis sions on your phone you may be receiving radio signals from anoth...

Page 10: ...ications using your cordless telephone may not be private Base Units and Handsets The handsets are programmed to work with a specific base unit You cannot switch to a new handset or a new base unit without having it reprogrammed by Mitel Battery Packs The battery packs contain rechargeable sealed Nickel Metal Hydride batteries To reduce the risk of fire or injury to persons by the battery Use only...

Page 11: ...INT1400 book Page x Monday August 4 2008 2 46 PM ...

Page 12: ... to the Base and Charger Units 8 Wall Mounting 9 Attaching the Belt Clip to the Handset 12 Installing the Handset Battery Pack 14 Charging the Handset Battery Pack 15 Checking the Low Battery Indicator 15 Cleaning Charging Unit Contacts 16 Base Units and Handsets 16 Range Limits 16 Setting Endpoint Preferences 16 Changing Volume Levels 16 Selecting a Ring Tone 17 Turning the Handset Ringer On Off ...

Page 13: ...hly Your INT1400 includes the following items Base Unit Handset Telephone Cord Two AC Adapters Rechargeable Battery 750 mAh Ni MH Belt Clip Charger Unit Charger Unit Wall Mount Wall Plate Adapter This User Guide NOTE If any of these items are missing or damaged contact your System Administra tor If your INT1400 is not performing to your expectations try the steps listed in the Troubleshooting sect...

Page 14: ...ed Using Your Phone If you need to make a call this is the section for you It not only includes basic phone and voice mail information but it provides instructions on how to perform everyday tasks such as answering calls making calls access ing voice mail etc ABOUT YOUR PHONE The INT1400 cordless phone has the following features Interference avoidance with other 900MHz systems 900 MHz narrow band ...

Page 15: ... Jack 9 Hold Button 2 Message Display 10 Redial Button 3 Transfer Button 11 Channel Button 4 Talk Button 12 Mail Button 5 Numeric Dialpad 13 Line Button 3 6 Line Button 2 14 Line Button 4 7 Line Button 1 15 Ring Type and Volume Button 8 Microphone 16 Ringer On Off and Mute Button 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 HOLD REDIAL XFER CH TALK MAIL RING VOL ON OFF MUTE INT1400 book Page 4 Monday Au...

Page 16: ...structions on how to listen to the message BUTTON IF YOU YOU CAN Press Answer a call place an intercom call or hang up LINE Press an unlit key or the flashing key Select an outside line or answer a call Press and dial the destination number Transfer a call Press Put a call on hold Press Change a channel Press Redial a telephone number or save the last number dialed Press Adjust volume during a cal...

Page 17: ... reminder messages Do Not Disturb DND messages numbers dialed call sources elapsed time of calls current call costs error messages etc Because the display can only support 16 characters you may see a few abbreviations The most commonly used abbreviations are provided in the table below ACCT CODE Account Code CNF Conference DEST Destination DIR Directory DND Do Not Disturb EXT Extension MSG Message...

Page 18: ...T1400 can be placed on a desk or tabletop near a standard 120V AC outlet and telephone line jack The base unit can also be mounted on a standard wall plate using the included wall plate adapter Keep the base unit and handset away from sources of electrical noise motors fluorescent lighting computers Connecting the Telephone Cord Plug the telephone line cord from the base unit into a telephone syst...

Page 19: ...ED on the charger indicates the handset is not seated properly the battery is not hooked up or the phone is not in service Connect the other AC adapter to the back of the base unit as shown below NOTE Do not route the power cord where it will create a trip hazard or where it could become worn and create a fire or other electrical hazard CHARGER UNIT AC ADAPTER BASE UNIT TO TELEPHONE SYSTEM INT1400...

Page 20: ...e base unit as previously described 3 Place the AC adapter cord inside the molded channel of the wall mount stand as shown on the right 4 Plug one end of the telephone cord into the LINE jack on the base unit Then place the tele phone cord inside the molded channel s on the bottom of the wall mount stand 5 Plug the other end of the telephone cord into the modular wall jack 6 Place the base unit on...

Page 21: ...all 1 Insert two mounting screws 3 15 16 inches 10 cm apart Allow about 3 16 of an inch 0 5 cm between the wall and screw heads for mounting the phone as shown on the right 2 Follow steps 2 and 3 on the previous page to plug and secure the AC adapter cord 3 Plug one end of the telephone line cord into the LINE jack on the base unit Then place the telephone cord inside the molded channel s on the b...

Page 22: ...he weight of the charging unit Use 10 screws with anchoring devices suitable for the wall material where the charging unit will be placed To mount the charging unit on a wall 1 Insert two mounting screws 1 1 5 inches 3 cm apart as shown on the right Allow about 3 16 of an inch 0 5 cm between the wall and screw heads for mounting the phone 2 Pass one end of the AC adapter cord through the hole of t...

Page 23: ...pter into a standard 120V AC wall outlet Attaching the Belt Clip to the Handset You can use the belt clip to attach the handset to your belt or pocket for convenient portability To attach the belt clip to the handset 1 Snap the cover tab out of the belt clip notch on the top of the handset 2 Slide the clip into the tab slot as shown on the right The belt clip is designed to fit snugly into the han...

Page 24: ...until the belt clip snaps into place To remove the belt clip from the handset Press the retaining clip in toward the belt clip blade and slide the clip up at the same time Once the belt clip is removed reinstall the cover tab INT1400 book Page 13 Monday August 4 2008 2 46 PM ...

Page 25: ... correct polarity to the jack inside the battery compart ment as shown on the right NOTE Do not exert any force on this connection It could cause dam age to the battery or handset Once you are certain that you have made a good connection then insert the battery pack into the battery com partment Do not pinch the wires 3 Replace the cover and slide it up until it latches into the handset BATTERY CO...

Page 26: ...out interruption Checking the Low Battery Indicator When the battery pack in the handset is low and needs to be charged the LOW message appears on the display The following table shows what to do when the LOW message is displayed CHARGE INDICATOR WHAT HAPPENS ACTION On a call handset beeps once every three seconds All buttons and functions are available Complete your call as quickly as possible or...

Page 27: ...is telephone Please see your tele communications consultant for information about testing your facility To maximize the range capability Locate the base unit at the highest point possible in the center of your coverage zone If you are planning to cover an outdoor area such as a car lot building grounds or campus place the base unit near a window at the highest point within the building Place the b...

Page 28: ...n standby mode press and hold on the side of handset for two seconds The Ring Off icon appears in the display Returning to Default Operation You can return your endpoint to default levels at any time This feature returns vol umes to default levels cancels Do Not Disturb and manual call forwarding To return your endpoint to default Dial ABOUT THE TELEPHONE SYSTEM As you can see your INT1400 and Mit...

Page 29: ... ated mailbox that does not correspond to an extension Unassociated mailboxes are typically used for agents or other personnel who don t have a permanent office With your voice mailbox you can use personal or system greetings to let callers know if you are out of town on a call etc see page 26 If a caller reaches your voice mail box they can leave a message hang up or access an attendant In additi...

Page 30: ... or Park 21 Transferring Calls 22 Muting the Microphone 22 Placing Conference Calls 23 Forwarding Calls 23 Forwarding Group Calls 25 Setting Up Voice Mail 26 Personal Speed Dialing 28 System Speed Dialing 28 Redialling a Number 28 Setting Up Follow Me 29 Using Call Waiting 29 Performing a Hookflash During a Call 29 Using Door Open 30 Logging In Out of Individual Hunt Groups 30 INT1400 book Page 19...

Page 31: ...LK icon appears on the display Then the screen goes into standby mode and the phone is ready to use If you don t see the TALK icon you may see one of the following NO SERVICE Indicates that there is no connection to the base unit and you hear an error tone LINE IN USE Indicates that the line is in use and you hear an error tone You must have a connection between the handset and the base unit to us...

Page 32: ...er Display shows the extension number To make an external call by pressing TALK initially 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial 9 or press the Line button to reach an outside line Displays shows LINE X 3 Dial the number To make an external call by dialing digits initially 1 Dial the number Display shows the phone number 2 Press TALK to dial the digits Placing Calls on Hold or Par...

Page 33: ...OR SELECT EXTN 2 Dial the internal extension A ring tone is heard when the call is answered and the call counter starts Display shows extension number and the duration of the call in minutes and seconds 3 Press TALK to transfer the call or press XFER to return the call To transfer a call to an external number 1 Press XFER Display shows DIAL OR SELECT EXTN 2 Dial the external number When the call i...

Page 34: ...the duration of the call in minutes and sec onds 3 Press TALK and 3 within two seconds to establish a conference Now you are connected with both parties Forwarding Calls To forward all calls 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 732 Display shows ENTER DESTINATION NUMBER 3 If forwarding to an internal extension number enter the destination extension number If forward...

Page 35: ...ill hear three beeps before the phone returns to an idle state To forward calls when your extension does not answer after four rings 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 734 Display shows DIAL OR SELECT OPTION 3 If forwarding to an internal extension number enter the destination internal extension number If forwarding to an external number press 9 then enter the ext...

Page 36: ...80 199 Display shows GROUP FORWARD CAN CELLED You will hear three beeps before the phone returns to an idle state To forward calls when the group is busy 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 793 Display shows SELECT GROUP 3 Dial group number 180 199 Display shows ENTER DESTINATION NUM BER 4 If transferring to an internal extension number enter the internal extension...

Page 37: ... to an idle state Setting Up Voice Mail Note Voice Mail services require the Voice Mail module to be installed To enter a personal greeting 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Press MAIL 3 Enter your mailbox number 4 Enter your password followed by 5 Select option 3 to record your greeting 6 Follow the voice prompts to record your greeting 7 Press TALK to disconnect the call To turn...

Page 38: ...30 to indicate 12 30 LCD displays the selected option and any numerical data entered To cancel internal message for incoming internal extensions 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 729 Display shows MESSAGE CANCELLED The phone returns to an idle state To change your Voice Mail box Password 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Press MAIL Display shows ...

Page 39: ...ws the number that was dialled System Speed Dialing There can be 500 001 500 system speed dial numbers programmed on a system You cannot program system speed dial numbers from an INT1400 See your System Administrator To dial a number in the system Speed Dial list 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial the system speed dial number Once you finish entering the system speed dial numb...

Page 40: ...hows FORWARD CANCELLED You will hear three beeps before the phone returns to an idle state NOTE When Follow Me has been set on the Uniden extension from another exten sion the Uniden phone alerts the user to this by presenting stuttered dial tone when TALK is pressed No visual display is given To cancel follow me from the another extension in the phone system to an INT1400 1 Press TALK Display sho...

Page 41: ...isplay shows DIAL OR SELECT OPTION 2 Dial feature code 723 Display shows XX 3 Dial the hunt group number of which you are a member 180 199 To log out of an individual hunt group 1 Press TALK Display shows DIAL OR SELECT OPTION 2 Dial feature code 723 Display shows XX 3 Dial the hunt group number of which you are a member 180 199 NOTE The INT1400 does not recognize the feature code 723 1 to log you...

Page 42: ...INT1400 book Page 31 Monday August 4 2008 2 46 PM ...

Page 43: ...A 46 1418A Part No 935 0307 OMINT1400 Issue 2 August 2008 INT1400 book Page 32 Monday August 4 2008 2 46 PM ...

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