M
I
V
OICE
4224 O
PERATOR
(DBC224)
FOR
M
I
V
OICE
MX-ONE
3
20/1553-ANF 901 54 Uen F3 2016-03-14
1
GENERAL
1.1 INTRODUCTION
Welcome to the Directions for use for MiVoice 4224 Operator, hereafter called the DBC
224 PBX operator console. The MX-ONE uses a combination of advanced digital tech-
nology, ISDN communication principles and distributed stored program control which
make MX-ONE the perfect choice for organizations that know the value of fast and
precise system information handling.
This guide will demonstrate how the PBX operator console helps PBX operators to
handle the functions of the exchange.
1.2 GLOSSARY
For a complete list of abbreviations and a glossary, see the description for
ACRO-
NYMS, ABBREVIATIONS AND GLOSSARY
.
1.3 DIFFERENT
APPLICATIONS
The MX-ONE can offer different configurations to meet the customer's needs. The PBX
operator can be set up to work in the following environments:
•
In a stand alone exchange
•
In a private network
•
Serving a customer group
1.3.1
IN A STAND ALONE EXCHANGE
The PBX operator handles all traffic from/to the PBX operator in a stand alone
exchange.
1.3.2
IN A PRIVATE NETWORK
In a CCS network environment with more than one exchange, the PBX operators can
be set up in the following ways:
•
The PBX operator(s) can reside in one exchange and handle all traffic from/to
the PBX operator(s) for the entire private network.
•
The PBX operator(s) can reside in different exchanges and handle all traffic
from/to the PBX operators for the entire private network.
Either the PBX operator(s) are assigned in one exchange or several exchanges,
the services are transparent to customers.
•
Centralized-Operator (C-OP), PBX operator services can be centralized, by
re-directing the operator traffic from an exchange to another exchange"s oper-
ator(s).