
2/1553-ANF 901 54 Uen F7 2018-12-03
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C
ALL
FORWARDING
6
CALL FORWARDING
6.1
DIVERSION
6.1.1
DIRECT DIVERSION
If you are unable to accept calls you can have them directly diverted to an individual or,
if no such position exists, three predetermined common answering positions.
Depending on type of calling party (internal, private net or external party) the calls are
diverted to either the individual or common answering position. This is set by the
system administrator.
When your telephone is diverted you can still make calls from it as usual.
As a reminder that your telephone is diverted you will hear a special dial tone each time
you lift the handset to make a call and the Diversion lamp indicates that your triple
access line is diverted.
6.1.1.1
To order from your own telephone
Using the diversion-key
•
Press the Diversion-key (the diversion lamp turns ON).
Note:
If this is done during the reception of dial tone, the diversion-key has to be
pressed twice.
Using a procedure
•
Lift the handset (dial tone).
•
Dial *21# (special dial tone and the diversion lamp turns ON).
•
Replace the handset.
Note:
For an additional line, the diversion lamp is not affected.
6.1.1.2
To cancel from your own telephone
Using the diversion-key
•
Press the Diversion-key (the diversion lamp turns OFF).
Using a procedure
•
Lift the handset (special dial tone).
•
Dial #21# (dial tone, the diversion lamp turns OFF).
•
Replace the handset.
Note:
For an additional line, the diversion lamp is not affected.
6.1.1.3
To order from the answering position
•
Lift the handset (dial tone).
•
Dial *21*own extension number*diversion position extension number# (special
dial tone).