13
No sound is
recorded in the
video
1. Check if the
“Microphone” is Off in the
Recording settings (The
icon on the right upper LCD
screen shows mute)
2. Turn the “Microphone”
On in the “Recording
settings”
Video recorded
is blur
1. Make sure the lens
protector is removed
2. Make sure the
windshield or camera lens
is clean
Video time stamp
incorrect
1. Use the APP to connect
the dash cam, the dash
cam will perform auto time
calibration once connected
to the APP
2. Manually set the “Date
and Time” under “System
Settings”
Connecting
to PC
Cannot find
external storage
Please use an USB
cable that support data
transmission (The charging
cable in the box does NOT
supports data transmission)