14
APP
connects via
Wi-Fi
Cannot connect
to dash cam
1. Make sure your phone
Wi-Fi is turn on (For iOS
user, select Miofive’s Wi-Fi
SSID under Wi-Fi settings)
2. Force close and restart
the APP
3. Turn OFF the Mobile
data. When your
smartphone connects to
your dash cam, it creates a
new Wi-Fi network. In some
iOS or Android versions,
your camera may stop
using that network if it
doesn’t detect internet —
which your dash cam will
not provide. Shutting down
data or in some cases,
turning on airplane mode
and then turning on Wi-Fi
will fix the issue of your
camera not connecting to
your dash cam.
Cannot playback
the recorded
video on the
mobile phone
Might be related to player
or mobile phone’s system,
please try to playback on
your PC
Takes too long to
connects
1. If there are too much
Wi-Fi SSID nearby, the
connection might failed due
to signal interfered. Please
use the dash cam in a less
interfered environment
2. Mobile phone system
might be overloaded, close
the other APPs or reboot
the phone
