miniDSP Ltd, Hong Kong /
/ Features and specifications subject to change without prior notice
45
6.2
T
ROUBLESHOOTING
The following table lists the most common causes of issues with the miniDSP 2x4. If following this table does not
provide a solution, see
Item# Symptoms
Troubleshooting recommendation
1
Cannot install software
a.
Confirm that you downloaded and installed the required
frameworks first (see
Download and install the plugin
2
Cannot connect to the board a.
If using an external DC supply, try connecting with USB power
only.
3
“Missing biquad” error
a.
Quit the plugin.
b.
In the My Documents (or Documents on the Mac) folder, locate
the miniDSP folder, and within it the folder with the plugin name.
Delete this folder.
c.
Restart the plugin.
d.
Reload your saved configuration.
4
Cannot load a configuration
a.
Confirm the format of your file (.xml).
b.
Check that you are loading a file saved with the same plugin.
5
No audio on outputs
a.
Check the input meters are showing signal (if not, see item 6)
b.
Check that master mute is not enabled
c.
Check that the mute buttons in the output control blocks are not
enabled
d.
[Crossover plugins only] Check that your crossover frequencies
are correct e.g. that you don’t have high pass and low pass
frequencies incorrectly set.
6
No signal showing on input
meters
a.
Check that the mute buttons in the input control blocks are not
enabled.
b.
Check that your source is playing audio.
c.
Check that your source is not muted and is not playing at too low
a level (e.g. volume control).
7
Audio sounds distorted
a.
Check the input meters and ensure that you are not overloading
the inputs. If necessary, reduce the signal level from the source
or switch the miniDSP to 2V input.
b.
Check the output meter and ensure that you are not overloading
the outputs. If necessary, reduce the output gain and/or the
amount of boost in the EQ blocks.
