6
MAINTENANCE
WARNING
To reduce the risk of fire, personal
injury, and product damage due to
a short circuit, never immerse a tool, battery pack
or charger in fluid or allow a fluid to flow inside
them. Corrosive or conductive fluids, such as
seawater, certain industrial chemicals, and
bleach or bleach containing products, etc., can
cause a short circuit.
Always unplug the charger and remove the
battery from the charger before performing any
maintenance. Never disassemble the battery or
charger. Contact a MILWAUKEE service facility
for ALL repairs.
Cleaning
Do not expose battery packs, chargers or tools to
fluids, water, or rain, or allow them to get wet. This
could damage the tool, charger, and/or battery pack.
Clean out dust and debris from tool, charger and bat-
tery vents and electrical contacts by vacuuming or
brushing. Clean housings with a damp, soapy cloth,
keeping away from all electrical contacts. Certain
cleaners and solvents, such as gasoline, turpentine,
lacquer thinner, paint thinner, bleach, chlorinated
cleaning solvents, ammonia and household deter-
gents containing ammonia, are harmful to plastics
and other insulated parts; plastic casings will become
brittle and crack. Never use flammable or combus
-
tible solvents around batteries, charger, or tools.
Storage
As a general practice, it is best to unplug chargers
and remove battery packs when not in use, however,
no damage to the battery pack will occur. Store at
room temperature away from moisture. Store bat-
teries upright. Do not store in damp locations where
corrosion of terminals may occur. Storing in high
temperatures (over 120°F) for long periods can result
in permanent capacity loss for any battery. Charge
before use after storing for long periods.
Repairs
The charger has no serviceable parts.
SERVICE - UNITED STATES
1-800-SAWDUST
(1.800.729.3878)
Monday-Friday, 7:00 AM - 6:30 PM CST
or visit
www.milwaukeetool.com
Contact Corporate After Sales Service Technical
Support with technical, service/repair, or warranty
questions.
Email: [email protected]
Become a Heavy Duty Club Member at
www.milwaukeetool.com to receive important
notifications regarding your tool purchases.
SERVICE - CANADA
Milwaukee Tool (Canada) Ltd
1.800.268.4015
Monday-Friday, 7:00 AM - 4:30 PM CST
or visit www.milwaukeetool.ca
LIMITED WARRANTY
USA & CANADA
Every MILWAUKEE Battery Pack (sold with cordless product and/or
as a replacement battery pack) is warranted to the original purchaser
only to be free from defects in material and workmanship. Subject to
certain exceptions, MILWAUKEE will repair or replace a battery pack
which, after examination, is determined by MILWAUKEE to be defec
-
tive in material or workmanship for the stated warranty period from
date of purchase. Return of the battery pack to a MILWAUKEE factory
Service Center location or MILWAUKEE Authorized Service Station,
freight prepaid and insured, is required. For the proper shipping pro-
cedure of battery packs, contact 1.800.SAWDUST (1.800.729.3878),
or go to www.milwaukeetool.com. A copy of the proof of purchase
should be included with the return product. This warranty does not
apply to damage that MILWAUKEE determines to be from repairs
made or attempted by anyone other than MILWAUKEE authorized
personnel, misuse, alterations, abuse, normal wear and tear, lack of
maintenance, or accidents.
Battery Pack
Cat. No.
Chemistry
Warranty Period
(from date of
purchase)
48-11-1812, 48-11-1828
(Serial number prefix "B41
E
"
and later),
48-11-1840,
48-11-1850, 48-11-1850R,
48-11-1860, 48-11-1865,
48-11-1880, 48-11-1890,
48-11-2402, 48-11-2440,
48-11-2460, 48-11-2830
(Serial number prefix "C71")
Lithium-Ion (Li-Ion)
Three (3) Years
48-11-0490, 48-11-1815,
48-11-1820, 48-11-1835,
48-11-2001, 48-11-2401,
48-11-2420, 48-11-2430
Lithium-Ion (Li-Ion)
Two (2) Years
48-11-1828 (Serial number
prefix "B41D
" and earlier),
48-11-1830 (Serial number
prefix “A95”), 48-11-2830
(Serial number prefix "A71")
Lithium-Ion (Li-Ion)
Two (2) Years –
plus, Three (3)
Years Pro-Rata
(prorated)*
48-11-0100, 48-11-1024,
48-11-1830 (Serial number
prefix “E95”), 48-11-1970,
48-11-2230
Nickel-Cadmium (Ni-Cd),
Nickel-Metal-Hydride
(Ni-MH),
Lithium-Ion (Li-Ion)
One (1) Year
*The warranty period for MILWAUKEE M18™ 48-11-1828 (with the
serial number prefix "B41D" and earlier), V18™48-11-1830 (with the
serial number prefix “A95”), and V28™ 48-11-2830 (with the serial
number prefix "A71") is five (5) years / 2000 charges from the date of
purchase, whichever first occurs. The first 1000 charges or 2 years of
the warranty, whichever first occurs, are covered through free replace-
ment of the defective battery. This means that for the earlier of the first
1000 charges or two (2) years from the date of purchase/first charge, a
replacement battery will be provided to the customer for any defective
battery free of charge. Thereafter, the remaining charges up to a total
of 2000 or the remainder of the five (5) year period from the date of
purchase, whichever first occurs, will be covered on a pro rata basis.
This means that every customer gets an additional 1000 charges
or three (3) years of pro rata warranty on the these battery packs,
depending upon the amount of use. MILWAUKEE M18™ 48-11-1828
(with the serial number prefix "B41E" and later), V18™48-11-1830
(with the serial number prefix “E95”), and M28™ 48-11-2830 (with the
serial number prefix "C71") have different warranty periods, as listed.
Warranty Registration is not necessary to obtain the applicable war-
ranty on a MILWAUKEE battery pack. The manufacturing date of the
product will be used to determine the warranty period if no proof of
purchase is provided at the time warranty service is requested.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT
REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CON
-
TRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT.
IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT
PURCHASE THE PRODUCT. IN NO EVENT SHALL MILWAUKEE BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES,
EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CON
-
SEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN
ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS
FOR LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE EX
-
CLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL.
TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH
DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WAR
-
RANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE
EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WAR
-
RANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
