Problem solving guide
52
An unsatisfactory wash result
Problem
Cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use a general purpose powder detergent
containing a bleaching agent.
Use the appropriate capsule or add stain removers
to the
compartment.
Never put stain removers and liquid detergent
together in the dispenser drawer.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use more detergent.
Before washing the next load run a Cottons 60°C
programme with powder detergent but without a
load.
White residues which
look like powder
detergent are seen on
dark textiles after
washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which
contains no zeolites. Liquid detergents usually
contain no zeolites.
Use the
Dark garments/Denim
programme for dark
coloured laundry.
