Problem solving guide
67
General problems with the washing machine
Problem
Cause and remedy
The washing machine
smells.
Hygiene info was ignored. When washing, a wash
programme using a temperature above 60 °C has not
been run for a long time.
Run the
Maintenance wash
programme using
Miele machine cleaner or a universal powder de-
tergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
The door and the detergent drawer were left closed
after washing.
Leave the door and the detergent drawer slightly
open to allow them to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
The display is in a dif-
ferent language.
A different language has been selected in “Settings,
Language
”.
Set the language you want. The flag symbol will
guide you.
