Miele W 3831 WPS Operating Instructions Manual Download

Page: 28 / 68

System lock

The system lock prevents your
machine being used without your
knowledge.

If the system lock has been activated it
is not possible to start a programme.

To activate the system lock

Before you begin, first ensure that:

– The washing machine is switched off.

– The drum door is closed

Press the

Water plus

and

Temperature

buttons at the same

time and hold them pressed in until
you reach step

Switch the machine on with the

I-On/

0-Off

button.

Press the

Degree of soiling light/

normal/heavy

button three times.

Then release the

Water Plus

and

Temperature

buttons.

The

Locked

check light will flash.

Switch off the washing machine.

To deactivate the system lock

Repeat steps

. The

Locked

check light will go out.

Changing the programme sequence

Summary of Contents for W 3831 WPS

Page 1: ...tructions for Washing machine W 3831 WPS To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time M Nr 06 920 690 en AU NZ ...

Page 2: ...contain materials which if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Therefore please do not dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and ensure tha...

Page 3: ...nt 13 Degree of soiling 13 When drying with a tumble dryer 13 How to wash correctly 14 Brief instructions 14 Degree of soiling Water plus Buzzer 19 Light 19 Normal 19 Heavy 19 Water plus 19 Buzzer 19 Spinning 20 Final spin speed 20 Rinse and interim spin 20 To omit the final spin Rinse hold 20 To omit rinse and interim spin and the final spin 20 Programme chart 21 Programme sequence 23 Garment car...

Page 4: ... Colour run and dye removers dyes 31 Cleaning and care 32 External casing and fascia panel 32 Extra cleaning 32 Cleaning the detergent dispenser drawer 32 Cleaning the filter in the water inlet 34 Problem solving guide 35 What to do if 35 The programme does not start 35 The wash programme stops and a fault indicator light comes on 36 General problems 37 An unsatisfactory wash result 38 The drum do...

Page 5: ...y 51 Connection to the water supply 52 Cold water connection mains water supply 52 Hot water connection 52 Connection to the drainage system 53 Electrical connection 54 Consumption data 55 Consumption data for AS NZ 2040 2 2005 Standard 55 Notes for test institutes 55 Consumption with hot water connection 55 C 56 Technical data 57 Programmable functions 59 Water plus system 59 Gentle action 60 Sud...

Page 6: ... may be dangerous The manufacturer cannot be held liable for damage resulting from incorrect or improper use or operation This washing machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning its use by a person responsible for their safety...

Page 7: ...e guaranteed Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connection cable is faulty it must only be replaced by a Miele approved service technician t...

Page 8: ...e machine is to be left for any length of time e g holi day especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out of the hose does not dislodge it Take care to...

Page 9: ... contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine If liquid detergent comes into contact with the eyes rinse them thoroughly with lukewarm water imme diately If swallowed seek medical assistance immediately and retain the packaging or label for reference Those with skin problems or sensitive skin should avoid their skin coming into contac...

Page 10: ...c checks on your machine and can also be used to update programming data in the future fSequence indicator lights Show which section of the wash programme has been reached gBuzzer button hCheck lights iDelay start button For delaying the start of a programme jStart Stop button For starting the programme selected and cancelling a programme once it has started kI On 0 Off button For switching the ma...

Page 11: ...e duration may be longer or shorter depending on this absorbency rate Delay start The delay start time selected will appear in the display After the machine has started the delay start time counts down If the delay start time is more than 10 hours it will count down by the hour If it is less than 9 hours and 59 minutes it will count down minute by minute Once the delay start time has finished the ...

Page 12: ...activate the spinning function you must run a wash programme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Open the tap Press the I On 0 Off button in The indicator ...

Page 13: ...e Hot water connection offers the following advantages decreased running time increased energy savings with greenhouse friendly hotwater such as solar heated systems Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Degre...

Page 14: ...a stain make sure that any plastic parts e g buttons are protected and that the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several t...

Page 15: ...oad evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this causes creases and reduces cleaning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Press the e or button repeatedly until the indicator light for the programme you want lig...

Page 16: ... function You cannot select the degree of soiling or Water plus for every programme You can change the pre set temperature or spin speed by pressing the Temperature or Spin button In some programmes the maximum temperature and spin speed is limited The machine will not allow a higher value to be selected Press the Temperature or Spin button repeatedly until the indicator light for the value you wa...

Page 17: ... a low level of agitation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash if the Degree of soiling has been set as Heavy add 1 3 to compartment i and 2 3 to compartment j j Detergent for the ma...

Page 18: ...irst 10 minutes the machine measures how much water is being absorbed by the laundry The programme duration may be longer or shorter depending on this absorbency rate HRemove the laundry when the programme as finished The Finish and Anti crease Sequence indicator lights will come on when the programme is finished Press the Door button to open the drum door Remove the laundry Only remove laundry fr...

Page 19: ...ration of the main wash by 30 or 60 minutes instead of the standard default increase of 15 minutes See Programmable functions Water plus If the Water plus button is pressed the water level in the main wash and rinses is increased You can also alter the setting allocated to the Water plus button See Programmable functions Buzzer The buzzer will sound at the end of the programme or when Rinse hold h...

Page 20: ...ended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the programme To start the final spin The Rinse hold indicator light will illuminate Select the spin speed you want by pressing the spin speed button until the indicator light next to the spin speed you want illuminates The washing machine will then start the fi...

Page 21: ... programme for heavily soiled laundry Minimum iron Delicates 60 C to cold Max load 3 0 kg Fabric Synthetic fibres mixed fibres rayon and easy care cottons Curtains including net curtains specified as machine washable by the manufacturer Notes Due to the large amount of fine dust in curtains we recommend selecting the Heavy Degree of soiling setting and also the Water plus option Only wash a maximu...

Page 22: ...add any detergent Dark garments 40 C to cold Max load 3 0 kg Fabric Dark garments made from cotton or mixed fibres Note Wash inside out Shirts 60 C to cold Max load 2 0 kg Notes Pre treat collars and cuffs if necessary Wash silk garments in the Silks programme Denim 60 C to cold Max load 3 0 kg Notes Wash denim inside out Denim often contains excess dye and will run during the first few washes Was...

Page 23: ...2 L L Woollens e e e 2 L L Silks e e e 2 L Dark garments b d 3 L L Shirts e c e 2 L Express d b d 2 32 L L Demin c e 3 L Drain Spin L d Low water level Medium water level e High water level a Intensive rhythm b Normal rhythm c Gentle rhythm d Sensitive rhythm e Handwash rhythm See the following page for more information about the programme sequences 23 Programme sequence ...

Page 24: ...The programme sequence display shows the stage the programme has reached Special features in the programme sequences Anti crease At the end of every programme with the exception of the Cottons and Woollens programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 A third rins...

Page 25: ...Silks Express 76 Automatic 7621 Drying The number of dots indicates the drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J...

Page 26: ...I On 0 Off button Altering a programme Wash programme After the start of a programme it is no longer possible to select a different programme You will need to cancel the current programme before you can select a new one Temperature It is possible to alter the temperature up to 5 minutes after the start of a programme Spin speed You can select a different spin speed up until the final spin begins D...

Page 27: ...has been activated The Locked check light will come on if the Door button is pressed when the above conditions are present Safety lock The safety lock prevents the machine from being opened or the programme cancelled or the temperature or spin speed being altered during a wash programme To activate the safety lock Once the programme has started press the Start Stop button for at least 4 seconds un...

Page 28: ...is closed APress the Water plus and Temperature buttons at the same time and hold them pressed in until you reach step D BSwitch the machine on with the I On 0 Off button CPress the Degree of soiling light normal heavy button three times DThen release the Water Plus and Temperature buttons The Locked check light will flash ESwitch off the washing machine To deactivate the system lock Repeat steps ...

Page 29: ...her be dispensed placing a ball shaped container commonly provided by the detergent manufacturer straight onto the laundry load or alternatively dispensed through the detergent dispenser drawer For programmes with pre wash or delay start facility where applicable an additional liquid detergent dispenser insert Material number 5077370 is available from the Miele Spare Parts Department All purpose d...

Page 30: ...t know the water hardness level in your area Water softeners A water softener can be used to cut down on the use of detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener Use a quantity of detergent as for soft water Washing with several components If you wash using several components e g special application deterg...

Page 31: ...e programme a small amount of water remains in the fabric conditioner compartment If starching frequently clean the dispenser compartment especially the siphon tube regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Colour run and dye removers dyes Do not use colour run or dye removers in this m...

Page 32: ...age plastic surfaces and other components because of the chemicals they contain Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low temperatures and also lead to unpleasant smells If you have no reason to wash occasionally at this high temperature then run...

Page 33: ...ace the siphon If starching frequently thoroughly clean the siphon and siphon tube regularly A build up of starch will cause them to get clogged Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Cleaning and care 33 ...

Page 34: ...First turn off the tap Unscrew the threaded union connecting the free end of the inlet hose to the tap Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the tap and check the connection is watertight If water drips out tighten the co...

Page 35: ...not start Problem Possible cause Remedy The display remains dark and no indicator lights are lit up There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped The Locked Check light is flashing The electronic system lock has been activated De activate the electronic system lock The programme does not start when Drain Final sp...

Page 36: ...ht flashes appears in the display The water inlet is blocked or restricted Check whether the tap has been opened properly the inlet hose is kinked The filter in the water inlet hose is dirty Clean the filter The buzzer sounds and the Water inlet and Drain check lights flash appears in the display The Miele Waterproof system has reacted Call the Service Department The buzzer sounds and the Pre wash...

Page 37: ...distribution The pump makes strange noises This is not a fault These noises occur at the end of a pump sequence as a normal part of the operation Large amounts of detergent residue remain in the detergent dispenser drawer The water pressure is too low Clean the filter in the water inlet Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the w...

Page 38: ...ns 60 C programme with liquid detergent but without a load A stale smell is in the drum and on laundry Low temperature washing Before washing the next load run a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not solubl...

Page 39: ...k is activated Deactivate the system lock as described in Changing the programme sequence System lock Power cut Open the drum door as described in Opening the door in the event of blocked drain outlet and or power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to ...

Page 40: ...e retained in the machine up to 25 litres Caution If laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Turn the drain filter lid round until water r...

Page 41: ...bstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustration...

Page 42: ...update your machine in future years If for example new programmes are developed or new fabrics are introduced a Miele service technician will be able to modify existing programme cycles accordingly Miele will provide information when such developments become available Appliance guarantee The appliance is guaranteed for a period of 2 years See the guarantee card supplied with the machine for furthe...

Page 43: ...ical connection c f Flexible drain hose with detachable swivel elbow gFacia panel with controls hDetergent dispenser drawer iDrum door jFlap for fluff filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable screw feet Installation and connection 43 ...

Page 44: ...e cInlet hose with Waterproof system for hot water connection dInlet hose with Waterproof system for mains cold water connection eDrain hose fTransit bar covers gRestraining clip for inlet hose and drain hose hRestraining clips for transit bars when removed Installation and connection 44 ...

Page 45: ...bles If possible install the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the l...

Page 46: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 46 ...

Page 47: ...the back of the washing machine Make sure that holes b are fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Install...

Page 48: ...n when the machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against ...

Page 49: ...tting instructions are supplied with the conversion kit All parts marked are available from the Miele Spare Parts or Sales Department The fitting of cover plates and stacking kits must only be undertaken by qualified and competent persons in accordance with the instructions supplied with the kit Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A stacking kit is n...

Page 50: ...tective covering which surrounds the inlet hose as a second skin The float switches off the safety valves preventing water flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the appliance A float switches off the water inlet valves preventing water flowing into the machin...

Page 51: ...The machine is designed to operate with a flow pressure of between 100 and 1000 kPa If it is higher than 1000 kPa it is essential to fit a reducer valve Connection to the mains water supply should incorporate a mains tap with 3 4 thread The tap should be fitted by a qualified plumber The connection points are subject to mains water pressure Turn on the taps slowly and check for leaks Correct the p...

Page 52: ...when connecting to the hot and cold water supply The maximum temperature at the tap must not exceed 60C The ideal temperature is 55C When connected to the hot and cold water supply after some time the washing machine will switch over to the mains cold water supply if no hot water is being supplied The conditions for connection are described on preceding pages This appliance incorporates backflow p...

Page 53: ...rom the Miele Spare Parts Department Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple T...

Page 54: ...tent person in strict accordance with national and local safety regulations For extra safety it is advisable to install a residual current device RCD with a trip current of 30 mA Ensure power is not supplied to the appliance until after installation work has been carried out Connection should be made via a suitable switching socket which is easily accessible after installation in order to separate...

Page 55: ...0 62 54 1 h 51 min Notes for test institutes Detergent must be dispensed via the detergent dispenser drawer Consumption data can vary from the nominal values given depending on water pressure water hardness water inlet temperature room temperature type and volume of load fluctuations in the electricity supply and any additional options selected Consumption data 55 ...

Page 56: ...40 C 6 5 kg 0 30 54 40 min 1 h 51 min 40 C1 3 0 kg 0 36 39 40 min Minimum iron Delicates 40 C 3 0 kg 0 25 49 59 min 1 h 19 min Woollens 30 C 2 0 kg 0 23 39 39 min Silks 30 C 1 0 kg 0 25 39 36 min Express 40 C 3 0 kg 0 30 34 30 min Dark garments 40 C 3 0 kg 0 15 60 1 h 00 min 1 h 10 min Shirts 60 C 2 0 kg 0 15 59 1 h 03 min 1 h 13 min Denim 40 C 3 0 kg 0 15 52 50 min 1 h 00 min Notes for test insti...

Page 57: ...dry laundry Voltage see data plate Rated load see data plate Fuse rating see data plate Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 1 60 m Drain pump head max 1 00 m Drain pump length max 5 00 m Test certificates awarded Electrical safety Typetes...

Page 58: ...Programmable functions for changing default settings The programmable functions can be used to tailor washing programmes to suit your individual requirements ...

Page 59: ...n and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button The Buzzer indicator light will flash on and off once A P will flash in the display alternating with the number 1 2 or 3 EEach subsequent press of the Start Stop button will select a different setting The ...

Page 60: ...hed off The drum door is properly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button once The Buzzer indicator light will flash twice A P will flash in the display alternating with the number 0 or ...

Page 61: ...emory Before you begin first ensure that The washing machine is switched off The drum door is properly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button twice The Buzzer indicator light will flash...

Page 62: ...t until the indicator light for the Start Stop button starts comes on D and then release the Start Stop button EPress the Buzzer button three times The Buzzer indicator light will flash four times A P will flash in the display alternating with the number 1 2 or 3 FEach subsequent press of the Start Stop button will select a different setting The number alternating with the P in the display refers ...

Page 63: ...roperly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button four times The Buzzer indicator light will flash five times A P will flash in the display alternating with the number 1 2 or 3 FEach subse...

Page 64: ...on in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button five times The Buzzer indicator light will flash six times A P will flash in the display alternating with the number 0 or 1 0 keypad tone is deactivated 1 keypad tone is activated FPressing the Start Stop button will change the display message from 0 to 1 activ...

Page 65: ...ly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button six times The Buzzer indicator light will flash seven times A P will flash in the display alternating with the number 0 or 1 0 the memory funct...

Page 66: ... whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button seven times The Buzzer indicator light will flash eight times A P will flash in the display alternating with the number 0 or 1 0 the automatic pre wash is deactivated 1 the automatic pre wash is activated...

Page 67: ...67 ...

Page 68: ...Alteration rights reserved 3208 M Nr 06 920 690 04 ...

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