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Disposal of the packing
material

The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and can normally be recycled.

Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!

Rather than just throwing these
materials away, please ensure they are
offered for recycling.

Disposal of your old appliance
or machine

Electrical and electronic appliances /
machines often contain materials
which, if handled or disposed of
incorrectly, could be potentially
hazardous to human health and to the
environment. They are, however,
essential for the correct functioning of
your appliance or machine. Please do
not therefore dispose of your old
machine or appliance with your
household waste.

Please dispose of it at your local
community waste collection / recycling
centre and ensure that it presents no
danger to children while being stored
for disposal.

It should be unplugged or disconnected
from the mains electricity supply by a
competent person. The plug must be
rendered useless and the cable cut off
directly behind it to prevent misuse.
See the "Warning and Safety" section of
this booklet for further details.

Caring for our environment

2

Summary of Contents for W 2104

Page 1: ...ng instructions for Washing machine W 2104 It is essential to read these operating instructions before installing or using the machine to avoid the risk of accident or damage to the machine WO M Nr 06 036 350 ...

Page 2: ...h if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and ensure that it presents no dange...

Page 3: ...s 12 Before using for the first time 13 Washing environmentally and economically 14 Energy and water consumption 14 Detergent 14 Additional options Soak Pre wash Intensive 14 When drying with a tumble dryer 14 How to wash correctly 15 Brief instructions 15 Programme chart 16 Before washing 19 Selecting a programme 20 Additional options 21 At the end of a programme 23 Adding or removing laundry aft...

Page 4: ...rs 32 To clean the filter in the union in the open end of the inlet hose 32 To clean the filter in the water inlet valve 32 Problem solving guide 33 The programme does not start 33 The wash programme stops and a fault indicator light comes on 34 A fault indicator light comes on but the wash program continues as normal 35 General problems or an unsatisfactory wash result 36 The drum door cannot be ...

Page 5: ...sting the feet 47 Building under a continuous worktop in a kitchen run 48 Washer and Dryer stack 48 The Miele water protection system 49 Connection to the water supply 50 Connection to the drainage system 51 Electrical connection 52 Consumption data 53 Note for test institutes 53 Technical data 54 Programmable functions 56 Water plus system 56 Gentle action 58 Top up rinse for Cottons 59 Memory Fu...

Page 6: ...the connection data on the data plate fusing voltage and frequency match the mains electricity supply If in any doubt consult a qualified electrician Caution if the appliance is supplied from a cord extension set or electrical portable outlet device the cord extension set or electrical portable outlet device should be positioned so it is not subject to splashing or ingress of moisture The electric...

Page 7: ...llation being carried out by a suitably qualified engineer Do not install your washing machine in rooms where temperatures below freezing may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Before using the machine for the first time check that the transit fitting at the rear of the machine has been rem...

Page 8: ...ys observe the manufacturer s instructions carefully Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion Do not use these products in this machine For machines with a porthole door remember that the porthole glass will be hot when washing at very high temperatures Do not let children touch it Always make sure the drum is stationary before reaching in to r...

Page 9: ...is is a Cottons programme for small loads of very lightly soiled fabrics Automatic Suitable for small loads of garments made from man made fibres and cotton garments which can be washed together Sort according to colour Separate rinse Suitable for rinsing and spinning articles which have been hand washed Delicates and Silks programmes In these programmes the laundry is washed and spun very gently ...

Page 10: ...ate your machine in future years When for example new programmes are developed or new fabrics are introduced a service engineer will be able to modify existing programme cycles accordingly Miele will provide information when such possibilities become available Description of the machine 10 ...

Page 11: ... not selected cIndicator lights for spin speed Rinse hold or Without spin dSpin button For selecting the final spin speed Rinse hold or Without spin eProgramme selector For selecting the wash programme and temperature for that programme The programme selector can be turned clockwise or anti clockwise fProgramme sequence indicator lights Show which section of the wash programme has been reached gCh...

Page 12: ... for the basic wash programme chosen The indicator lights show the speed selected Wash programme rpm Cottons 1200 Minimum iron 900 Delicates 600 Silks 400 Woollens 1200 Quick wash 1200 Automatic 900 Separate rinse 1200 Starch 1200 Drain spin 1200 You can also omit the final spin Press the Spin button to reach Rinse hold The laundry is not spun and remains suspended in the final rinse water This re...

Page 13: ...e the spinning function you must run a wash programme without laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Turn on the stopcock Press the I On 0 Off button in Turn the prog...

Page 14: ...els of soiling For stubborn or old stains use the Soak option Detergent Do not exceed the amount of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Additional options Soak Pre wash Intensive Select A wash programme without any additional options for light to...

Page 15: ...Switch on the washing machine COpen the drum door DLoad the drum EClose the drum door FSelect a programme GSelect a spin speed HSelect any additional option required IAdd detergent JPress the Start button At the end of a programme KOpen the drum door LRemove the laundry MSwitch off the washing machine See the Programme chart in the next section for information on which programmes to use for differ...

Page 16: ...on For dark coloured fabrics use a detergent for coloured fabrics or liquid detergent Detergent Powder detergent detergent for coloured fabrics liquid detergent tablet detergent and liquid tab detergent Max load 5 5 kg Note for test institutes Programme setting for the AS NZS 2040 2 2000 Standard COTTONS 40 C Minimum iron 4321 Fabric For garments made of synthetic fibres mixed fibres and for easy ...

Page 17: ... or select Without spin Detergent Liquid detergent for delicates Max load 1 0 kg Silks Fabric Hand washable fabrics with no wool content e g satin lace and silk Additional options Water plus Notes Laundry remains relatively crease free for easier ironing Place socks tights bras etc in a washing bag Detergent Liquid detergent for delicates Max load 1 0 kg Woollens Fabric Machine washable or hand wa...

Page 18: ...nal option Soak Pre wash Intensive Water plus Notes For heavy soiling or where staining is visible use the Intensive additional option Detergent Powder detergent detergent for coloured fabrics liquid detergent Max load 3 0 kg Starch Fabric Table cloths napkins overalls aprons Notes The laundry should be washed but not treated with fabric conditioner Max load 5 0 kg Separate rinse Fabric Articles w...

Page 19: ...r or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Delicate textiles should be washed separately in a delicates program use a washing bag where appropriate Curtains Remove lead weights and strips or place in a laundry bag Underwiring and collar stiffeners Any loose wiring in bras shirt collar stiffeners etc shou...

Page 20: ...ing spinning To save energy and water try to load the maximum amount for the programme selected However be careful not to overload the machine Overloading reduces the wash result and causes more creasing EClose the drum door with a gentle swing Make sure that no garments are caught between the drum door and seal FSelect a programme Turn the programme selector to the required programme GSelect a sp...

Page 21: ...aining The duration of the main wash is increased Pre wash For heavily soiled laundry and items with dried on stains Soak For heavily soiled and stained items with protein stains e g blood fats and oils cocoa A length of time of between 30 minutes and 2 hours can be programmed in 30 minute increments for the soak process The machine is set ex works with a soak period of 2 hours To programme in a d...

Page 22: ...on and poor wash rinse and spin results High water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for Pre wash if selecting Pre wash add 1 4 of the total amount recommended j Detergent for the main wash including Soak Fabric conditioner or liquid starch See s...

Page 23: ...l articles e g buttons which might be lodged there Check that all the items have been removed Items left in the drum could discolour other items in the next wash or become discoloured themselves MSwitch off the washing machine Press the I On 0 Off button and turn the programme selector to Finish To avoid the build up of mildew it is recommended that the door is left ajar when the machine is not in...

Page 24: ...ottons Minimum iron Quick wash Automatic Starch Press the Door button in and hold it until the door springs open Add or remove items Close the door The programme will continue automatically The door cannot be opened if the suds temperature is above 55 C the water is above a certain level the programme has reached the Final spin stage How to wash correctly 24 ...

Page 25: ...is moved the indicator light Anti crease Finish will start flashing However the programme sequence remains unaffected The indicator light will go out again when the programme selector is moved back to the programme previously chosen Skipping a programme stage Turn the programme selector to Finish As soon as the programme sequence indicator light for the programme stage you want the programme to co...

Page 26: ...iron d a e 2 33 L2 L Delicates e b e 3 L Silks d 2 L Woollens c 2 L2 L Quick wash d a 2 L2 L Automatic d a e 2 L2 L Starch d 1 L Separate rinse e 2 L d Low water level Medium water level e High water level a Normal wash rhythm b Gentle action c Woollens d Silks Please continue reading for further details about the programme sequences How to wash correctly 26 ...

Page 27: ...s show the stage the programme has reached Special features in the programme sequences Anti crease At the end of every programme with the exception of the Woollens programme the anti crease action switches on for a maximum of 30 minutes The door can be opened and laundry removed at any time during the anti crease phase 1 A third rinse takes place automatically if there is too much foam in the drum...

Page 28: ...n tainer from the Miele Spare Parts de partment which sits in the main wash compartment j of the detergent dis penser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash The right amount to dispense will depend on the following The quantity of laundry The soiling level of the laundry Lightly soiled No visible dirt or stains Possibly slight body odo...

Page 29: ...gram a small amount of water remains in the fabric conditioner compartment If starching frequently clean the dispenser compartment and especially the siphon tube and conditioner channel See Cleaning the detergent dispenser drawer Adding fabric conditioner or liquid starch separately Add fabric conditioner or starch to compartment i Turn the program selector to Starch Select a spin speed Press the ...

Page 30: ...f the chemicals they contain The washing machine must not be hosed down E Cloth A microfibre E Cloth is available from the Miele Spare Parts department Part number 98013530 which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx eve...

Page 31: ...t out of the machine Clean the detergent drawer with warm water Clean the siphon 1 Remove the siphon from compartment Wash under running warm water Clean the siphon tube in the same way 2 Replace the siphon Over time detergent residue can build up in the water jets in the top of the detergent drawer housing Before replacing the detergent drawer use a bottle brush or similar to clean them out Clean...

Page 32: ...o the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 remove the filter and clean Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight To clean the filter in the water inlet valve Using pliers carefully loosen the ribbed plastic nut on the inlet valve and uns...

Page 33: ...gulations Unauthorised repairs could be dangerous The programme does not start Problems Possible cause Remedy The Anti crease Finish indicator light is not on or the Start indicator light is not flashing There is no power Check that the mains plug is plugged in the fuse or circuit breaker has not tripped The programme does not start when Drain Final spin has been selected The washing machine has n...

Page 34: ... m The Check inlet light flashes The water inlet is blocked Open the stopcock The filter in the water inlet hose is dirty Clean the filter The Check inlet and Check drain lights are flashing The water protection system has reacted Call the Service Department The Soak Pre wash or Rinses indicator light is flashing There is a fault Start the programme again If the fault indicators occur again contac...

Page 35: ...rgent check light comes on Excessive foam has built up during washing Use less detergent next time and follow the manufacturer s instructions on dosage given on the packaging The Main wash indicator light is flashing in the program sequence display There is a fault Start the program again If the fault indicator occurs again contact the Service Department The Anti crease Finish indicator light flas...

Page 36: ... of a pump sequence as a normal part of the operation Large residues of detergent remain in the dispenser drawer The water supply pressure is too low Clean the filter in the water inlet system It may be useful to press the Water plus button Washing powder used with water softener tends to become sticky Pour washing powder into the dispenser before adding any water softener Fabric conditioner is no...

Page 37: ... Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry Add more detergent Before washing the next load run a Cottons 95 C programme with powder detergent but without a load See also Extra cleaning in Cleaning and Care There are white residues which look like powder detergent on dark coloured laundry The detergent contained compounds zeolites to...

Page 38: ... Power cut Open the drum door as described in the section Opening the door in the event of a power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is unable to drain Clean the fluff drain filter and the drain pump For safety reasons the drum door cannot be opened when the su...

Page 39: ...e retained in the machine up to 25 litres Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the fluff filter completely or take it right out Turn the fluff filter lid round until water r...

Page 40: ...bstruction should be removed Put the fluff filter back in place and secure Make sure the fluff filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illustration...

Page 41: ...quote the model and serial number of your appliance both of which are shown on the data plate visible at the top inside of the door above the porthole glass when the door is open Please note that telephone calls may be monitored and recorded to improve our service Appliance guarantee The appliance is guaranteed for a period of 2 years See the guarantee card supplied with the machine for further de...

Page 42: ...supply cable c f Flexible drain hose with detachable swivel elbow gFacia panel with controls hDetergent dispenser drawer iDrum door jFlap for fluff filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 42 ...

Page 43: ...machine bElectricity supply cable cInlet hose tested to withstand pressure of at least 7000 kPa dDrainage hose eCover with transit bars fRestraining clip for Inlet hose Drain hose Electricity supply cable Transit bars when removed Installation and connection 43 ...

Page 44: ...the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installlation site hold it by the edge of the lid where it protrudes to the...

Page 45: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 45 ...

Page 46: ... fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Installation and connection 46 ...

Page 47: ...n when the machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against ...

Page 48: ...tting instructions are supplied with the conversion kit All parts marked are available from the Miele Spare Parts or Sales Department The fitting of cover plates and stacking kits must only be undertaken by qualified and competent persons in accordance with the instructions supplied with the kit Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A stacking kit is n...

Page 49: ...chine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water flowing into the machine and water in the suds container is pumped away Overflow protection This prevents the washing machine taking in too much water If the water level exceeds a certain level the drain pump switches in and pumps the excess water ...

Page 50: ...ad The stopcock should be fitted by a qualified plumber The connection point is subject to mains water pressure Turn on the stopcock slowly and check for leaks Correct the position of the washer and union if appropriate The washing machine is not suitable for connection to a hot water supply Maintenance and care Only use a genuine Miele hose should you ever need a replacement or extension These ar...

Page 51: ... Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine 2 Connected securely to a plastic drain pipe with a rubber nipple There is no need to use a non ...

Page 52: ...ed in accordance with the following code Green yellow earth Blue neutral Brown live As the colours of the wires in the mains lead of this appliance do not correspond with the coloured markings identifying the terminals of your plug proceed as follows The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol z ...

Page 53: ... wash 40 C 2 5 kg 0 35 35 31 mins Automatic 40 C 3 0 kg 0 30 0 60 30 50 54 mins 1 h 09 mins 1 Programme setting for the AS NZS 2040 2 2000 Standard All other data has been determined in accordance with the European standard EN 60456 Detergent must be dispensed via the detergent dispenser drawer Note for test institutes For testing in accordance with EN 60456 you must select the Intensive Extra Con...

Page 54: ...d see data plate Fuse rating see data plate Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Connection cable length 1 60 m Drain pump head max 1 00 m Drain pump length max 5 00 m Test certificates awarded Electrical safety Typetest Mark C Tick Mark Technical data 54 ...

Page 55: ...Programmable functions for changing standard settings ...

Page 56: ...um iron Quick wash Automatic Silks The programmed setting is then activated by pressing the Water plus additional option button The settings are as follows Setting 1 an increase in the rinse water level for the programmes listed Setting 2 an increase in the water level in the main wash and rinses for the programmes listed the washing machine is delivered with setting 2 programmed as standard Setti...

Page 57: ...programme selector to the Cottons 75 C position The Soak Pre wash sequence indicator light will briefly flash twice in 2 second intervals to show that factory Setting 2 is stored in memory FEach subsequent press on the Start button selects a different setting see list on previous page The Soak Pre wash sequence indicator light will flash x 1 Setting 1 x 2 Setting 2 x 3 Setting 3 x 4 Setting 4 GSwi...

Page 58: ...memory Before you begin first ensure that The washing machine is switched off The machine is properly closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cotton...

Page 59: ... that The washing machine is switched off The drum door is closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Cottons 40 C position If the Soak Pre wash sequen...

Page 60: ...with the programme selector Before you begin first ensure that The washing machine is switched off The drum door is closed The programme selector is at Finish APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector...

Page 61: ...h APress the Start button and keep it pressed in whilst carrying out steps B to C BSwitch the machine on with the I On 0 Off button CWait until the Start indicator light comes on D and then release the Start button ETurn the programme selector to the Minimum iron 60 C position The Soak Pre wash sequence indicator light will briefly flash once every 2 seconds to show that a soak time of 2 hours is ...

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