
Problem solving guide
106
Problem
Cause and remedy
All programme settings reset
This is not a fault.
A user has restored the factory setting for the programme.
Confirm the message with
OK
.
Unsatisfactory cleaning and corrosion
Problem
Cause and remedy
There are white deposits
on the wash load.
The water softener is set too low.
Set the water softener to the correct water hardness.
There is no salt in the salt reservoir.
Refill the reactivation salt.
The quality of the water for the final rinse was insufficient.
Use water with a low conductance value.
If the machine is connected to a water softening cart-
ridge, check it and replace as necessary.
The water from the AD water connection is not sufficiently
softened.
Check the pre-selected water softening units. If neces-
sary, replace the water softening cartridge with a new
one.
Stainless steel load items
are showing signs of cor-
rosion.
The stainless steel is of insufficient quality for machine re-
processing.
Only use stainless steel items made of high quality stain-
less steel and follow the load item manufacturer’s in-
structions regarding machine reprocessing.
The chloride content in the water is too high.
Have a water analysis check carried out. Connection to
an external water processing unit and the use of demin-
eralised water may be necessary.
Rust or superficial rust has built up in the wash cabinet,
e.g. due to an excessively high iron content in the water or
rust on other load items.
Check the installation.
Discard any rusty items.