Problem
Possible cause
Remedy
The dishes are not clean
The filter combination in
the base of the wash
cabinet is not clean or is
not correctly fitted.
This may cause the spray
arms jets to get blocked.
Clean and/or replace the
filter combination
correctly, Clean the spray
arms, see “Cleaning and
care”.
The drain pump or non-
return valve may be
blocked.
Clean the drain pump
and the non-return valve,
see section on this.
Tea or lipstick stains
have not been com-
pletely removed
The wash temperature of
the selected programme
was too low.
Select a programme with a
higher wash temperature.
The bleaching effect of
the detergent used is too
low.
Use detergent containing
chlorine.
White residue is visible
on cutlery and crockery,
clouding occurs on
glassware; film can be
wiped off
Not enough rinse aid was
used.
Increase the dosage,
see “Before using for the
first time”.
There is no salt in the salt
reservoir.
Add reactivation salt,
see “Before using for the
first time”.
The salt reservoir cap
was not correctly
screwed on.
Replace it making sure it
screws back on correctly.
The water softener is
programmed to a setting
which is too low.
Programme a higher
setting, see “Before using
for the first time”.
Phosphate-free detergent
was used.
Try detergent containing
phosphate.
Problem solving guide
50
Summary of Contents for G 686
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