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Problem
Possible cause
Remedy
Smearing appears on
glassware and cutlery,
there is a bluish sheen
on the surface of glass-
ware; film can be wiped
off
The rinse aid dosage is
set too high.
Reduce the dosage, see
“Before using for the first
time”.
Glassware is dull and
discoloured; film can-
not be wiped off
The water hardness
selector in the wash
cabinet is incorrectly set.
Set it to the correct
setting, see “Before using
for the first time”.
There is no remedy for
already damaged
glassware.
Glassware is not
dishwasherproof. The
surfaces are affected.
There is no remedy.
Purchase glassware
which is dishwasher-
proof.
Plastic items are discol-
oured
Natural dyes e. g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of
detergent used or its
bleaching effect was not
sufficient to deal with
natural dyes.
Use detergent containing
chlorine. Use more
detergent, see “Operating
the dishwasher”.
Discolouration is
irreversible .
There are rust stains on
cutlery
The salt reservoir cap
has not been screwed on
properly.
Screw the cap on firmly.
The affected items are
not corrosion resistant.
There is no remedy.
Purchase cutlery which is
dishwasher-proof.
Detergent residue is left
in the dispenser at the
end of a programme
The dispenser was still
damp when detergent
was added.
Make sure the dispenser
is dry before adding
detergent.
The detergent dispen-
ser lid cannot be closed
properly
Clogged detergent
residue is blocking the
catch.
Remove the residue.
Problem solving guide
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