Problem
Possible cause
Remedy
Plastic items are
discoloured
Natural dyes e. g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of
detergent used or its
bleaching effect was not
sufficient to deal with
natural dyes.
Use detergent containing
chlorine. Use more
detergent, see “Operating
the dishwasher”.
Discolouration is
irreversible.
There are rust stains on
cutlery
The salt reservoir cap
has not been screwed on
properly.
Screw the cap on firmly.
The affected items are
not corrosion resistant.
There is no remedy.
Purchase cutlery which is
dishwasher-proof.
The detergent
dispenser lid cannot be
closed properly
Clogged detergent
residue is blocking the
catch.
Remove the residue.
Detergent residue is left
in the dispenser at the
end of a programme
The dispenser was still
damp when detergent
was added.
Make sure the dispenser
is dry before adding
detergent.
Water remains in the
wash cabinet
at the end of a
programme
Before rectifying the
problem:
–
Turn the programme
selector to the “Stop”
position.
–
Switch the dishwasher
off using the “On/Off”
button.
The filter combination in
the wash cabinet is
clogged.
Clean the filter
combination, see
“Cleaning and Care”.
The drain pump or the
non-return valve may be
blocked.
Clean the drain pump
and the non-return valve
see appropriate section.
The drain hose is kinked.
Remove the kink.
Problem solving guide
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