No detergent or only a little detergent is dispensed.
Problem
Possible cause
Remedy
The in-operation light
does not light up after
the washing machine
has been switched on.
The detergent
dispensing unit plug
connector is not
connected to the
washing machine.
Check the connection at the
rear of the washing machine.
No detergent has been
dispensed.
The container selected
is empty.
Refill with detergent.
Automatic dispensing
has not been activated.
Select automatic dispensing
for the next wash programme.
No powder detergent
has been dispensed.
The dosing cog has
become clogged with
detergent.
Clean the container as
described in "Cleaning and
care".
The container is
clogged or the dosing
cog has not been fitted.
The container is too full. Make sure you only fill the
container up to the maximum
level mark.
No liquid detergent
has been dispensed.
Check whether the vent
in the lid of the
container has become
clogged.
Clean the container as
described in "Cleaning and
care".
The liquid detergent
has dried out.
Clean the container, refill it
with liquid detergent and
close the lid securely.
Problem solving guide
17