Microtek ArtixScan 2500, User Manual

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12 ArtixScan 2500 Installation and Operation Manual
English
6. Troubleshooting
After installing the interface card in your computer and
connecting the scanner, you may find yourself unable to
use the scanner. This is usually due to any of the
situations described below:
Situation A
Your interface card is not properly seated
in the PCI card slot on your computer.
Situation B Your interface card conflicts with another
device.
Situation C Windows 95 / 98 /2000 cannot recognize
your interface card.
Resolving situation A
Power off your computer, then remove the interface card
from your computer. Re-install it and make sure the card
is seated all the way in and secured into the PCI card
slot.
Resolving situation B
1. Click Start, Settings, and select Control Panel.
2. Double-click on the System icon in Control Panel
and select Device Manager from the top.
3. Double-click on “SCSI controllers” to display the
dialog box below.
4. Click on the Adaptec AIC-7850 PCI SCSI Control-
ler option, and then click Properties.
5. Select Resources from the top. The dialog box gives
you information about the 3 resources: Interrupt
Request (IRQ), Memory Range, and Input/Output
range. Any conflict in the 3 resources is detected and
displayed in the “Conflicting device list”.
5. Termination
If you are connecting the scanner in a daisy chain to
other SCSI devices (such as a CD-ROM drive), take note
of the following:
1. If the scanner is the last device on the SCSI chain, set
the internal terminator switch on the back of the
scanner to the “ON” position. There is no need to
install an external terminator on any of the other
SCSI devices on the chain.
ON OFF
2. If the scanner is not the last device on the SCSI
chain:
• Make sure the internal terminator switch located
at the back of the scanner is set to the “OFF”
position.
• Make sure the last device on the SCSI chain is
terminated.
A yellow
exclamation mark
appears next to
the message
“Adaptec AIC-
7850 PCI SCSI
Controller”.