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The Microchip Web Site
Microchip provides online support via our web site at
. This web site is used as a means to
make files and information easily available to customers. Accessible by using your favorite Internet browser, the web
site contains the following information:
•
Product Support
– Data sheets and errata, application notes and sample programs, design resources, user’s
guides and hardware support documents, latest software releases and archived software
•
General Technical Support
– Frequently Asked Questions (FAQ), technical support requests, online discussion
groups, Microchip consultant program member listing
•
Business of Microchip
– Product selector and ordering guides, latest Microchip press releases, listing of
seminars and events, listings of Microchip sales offices, distributors and factory representatives
Customer Change Notification Service
Microchip’s customer notification service helps keep customers current on Microchip products. Subscribers will
receive e-mail notification whenever there are changes, updates, revisions or errata related to a specified product
family or development tool of interest.
To register, access the Microchip web site at
. Under “Support”, click on “Customer Change
Notification” and follow the registration instructions.
Customer Support
Users of Microchip products can receive assistance through several channels:
• Distributor or Representative
• Local Sales Office
• Field Application Engineer (FAE)
• Technical Support
Customers should contact their distributor, representative or Field Application Engineer (FAE) for support. Local sales
offices are also available to help customers. A listing of sales offices and locations is included in the back of this
document.
Technical support is available through the web site at:
http://www.microchip.com/support
Microchip Devices Code Protection Feature
Note the following details of the code protection feature on Microchip devices:
• Microchip products meet the specification contained in their particular Microchip Data Sheet.
• Microchip believes that its family of products is one of the most secure families of its kind on the market today,
when used in the intended manner and under normal conditions.
• There are dishonest and possibly illegal methods used to breach the code protection feature. All of these
methods, to our knowledge, require using the Microchip products in a manner outside the operating
specifications contained in Microchip’s Data Sheets. Most likely, the person doing so is engaged in theft of
intellectual property.
• Microchip is willing to work with the customer who is concerned about the integrity of their code.
• Neither Microchip nor any other semiconductor manufacturer can guarantee the security of their code. Code
protection does not mean that we are guaranteeing the product as “unbreakable.”
Code protection is constantly evolving. We at Microchip are committed to continuously improving the code protection
features of our products. Attempts to break Microchip’s code protection feature may be a violation of the Digital
Millennium Copyright Act. If such acts allow unauthorized access to your software or other copyrighted work, you
may have a right to sue for relief under that Act.
©
2020 Microchip Technology Inc.
User Guide
DS50002751D-page 83