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This low-emission, slow combustion appliance is designed to
give you many years of warmth and service, subject to the
following key factors. These key factors, if not adhered to are
the major causes of unsafe installation, poor performance
and flue blockages and potential product failure.
1. Your Metro wood fire must be installed correctly. Metro
recommend a competent and suitably qualified NZHHA
installer.
2. The only fuel to be used in this appliance shall be wood
that meets the following criteria.
– Less than 25% moisture content
– Has not been treated with preservatives or
impregnated with chemicals or glue,
– Is not chipboard, particle board, or laminated board,
– Is not painted, stained or oiled
– Is not driftwood or other salt impregnated wood
3. The appliance shall be operated at all times in
accordance with the “Installation and Operating
Instructions” supplied with each appliance.
4. It is preferable that Metro wood fires should be installed with
a Metro ECO Flue System.
5. Coal must not be used as a fuel.
Please also note the following important points:
• In New Zealand a building consent is required from your
local building authority. The homeowner is responsible for
obtaining this consent.
• As correct installation is critical to the performance and safe
operation of your Metro, it is recommended your Metro be
installed by a NZHHA registered installer or a person suitably
qualified in the installation of wood fires. Your Metro retailer
will be able to arrange professional installation for you.
• During the very first fire your Metro will give off an odour
and fumes as the firebox paint cures. Do not be alarmed;
open all windows and externally opening doors in that
room and close any internally opening doors. This curing
process will last for approximately one hour and is likely to
happen this one time.
• Properly seasoned (dry) timber is necessary for the Metro
to operate efficiently; firewood that contains a high
moisture content will result in flue pipe blockages, reduce
heat output and create other issues.
Note: Once split, Softwood usually takes 12 months to season - Hardwood
can take up to 24 months to season - Wood must be stored in a location
that enables air circulation. Unseasoned wood stored in a closed
woodshed without air circulation will still be unseasoned 12 months later.
• It is critical that the fire not be operated with over worn,
faulty or missing door seals. Door seals will harden over
time and become over-worn (3-4 year’s) this will cause air
to leak into the fire, causing the appliance to ‘over fire’.
• It is critical that the fire not be operated with over worn,
faulty or missing bricks, baffle plate, baffle extension
(white board on the baffle plate)
• It is critical that the fire not be operated with cracked, or
broken door glass.
Please note, the above 3 points require regular inspection/
maintenance (every time the ash bed is cleaned out, generally
3-5 times a season) and if not maintained will void the firebox
warranty. A glowing firebox or lower fluepipe is just one sign
you are over firing your appliance. Please ensure you keep your
proof of purchase/receipt on any parts you purchase.
• For optimum performance fuel must be loaded so the logs
lay “front to rear” in preference to laying across the width
of the firebox. Spaces should be left between the logs to
enable oxygen to get to as much of the surface of the fuel
as possible.
• A small hot fire loaded frequently is more efficient than a
large fire burning on a low setting.
• Your Metro is covered by a full unconditional 12 month
warranty on replacement parts, and a 10 year firebox
warranty.
• WE HIGHLY RECOMMEND YOU READ THIS ENTIRE
MANUAL AS INCORRECT OPERATION, MISUSE AND/OR
LACK OF MAINTENANCE WILL VOID THE WARRANTY
• Any modification of the appliance that has not been
approved in writing by the testing authority is considered
as breaching AS/NZS 4013 and will void the warranty
• Do not use flammable liquids or aerosols in the vicinity
of this appliance when it is operating
• Never operate your Metro with the top grill removed
• Do not dry clothes on or near this appliance
• Do not use flammable liquids or aerosols to start or
rekindle the fire OR store fuel within the Metro’s specified
installation clearances
• Never operate your Metro with the door ajar, except on
initial start up
• Open the air control fully before opening the Metro’s door
WARNING!
Important Information
• This appliance should be maintained & operated at all
times in accordance with this instruction manual
• This appliance should not be operated with cracked door
glass, over worn, faulty or missing door seals
• Do not use driftwood, treated or unseasoned (wet) fuel,
the use of most types of preservative treated wood as
fuel can be hazardous and will damage your appliance
• Burning unseasoned (wet) fuel or incorrect operation on
extended low burn cycles will cause excessive creosote
to form. Creosote is very corrosive and excessive
buildups will result in the flue pipe, flue spigot and upper
burn chamber failing. Failure of the applicance and/
or flue system due to creosote damage is not covered
under warranty. The formation of such is not an appliance
issue it is a fuel and operational issue
• This appliance must be regularly maintained and
replacement parts must be authorised Metro parts only
• Do not empty ash into a combustible container
Congratulations on the purchase of your Metro wood fire
CAUTION!
Important Information
