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BASIC TROUBLESHOOTING

Power Supply Overheating, AC-DC Module / DC-DC Module:

•  Air flow in the power supply may be restricted due to cooling fan not working properly, fan blocked, or clogged 

ventilation slots around the power supply case.

• 

Turn off computer equipment and then the power supply.

• 

Check that the fan is not blocked.  Check the ventilation slots around the power supply case for dust build-up and 

clean.

• 

Turn on the power supply and restart the computer.

• 

If this problem continues, contact InterMetro Customer Service.

Battery Pack overheating:

• 

Turn off computer equipment and then the power supply.

• 

Let cool for 2 hours.

• 

Turn on the power supply and restart the computer equipment.

• 

If this problem continues, contact InterMetro Customer Service.

Battery Pack Overheating, Critical:

• 

System will shut down in 2 minutes.

• 

Immediately turn off computer equipment and then the power supply.

• 

Let cool for 2 hours.

• 

Turn on the power supply and restart the computer equipment.

• 

If this problem continues, contact InterMetro Customer Service.

No Battery Warning:

• 

No battery packs are detected in the power supply.  Battery packs most likely are not connected before the power 

supply was placed into service.

NOTE

:  The battery cells are not connected during shipment due to USDOT AND IATA regulations.

• 

Turn off computer equipment and then the power supply.

• 

Make sure battery packs are connected by performing procedure in Section “Connecting the Power Supply 

Batteries” above.

• 

Turn on the power supply and restart the computer equipment.

• 

If this problem continues, contact InterMetro Customer Service.

Power Supply / Battery Pack Low Temperature:

•  System temperature below 0 °C (32 °F) has been detected. Ambient temperature is below operating range, 

temperature sensor has failed or has become disconnected.

•  If power supply or its workstation are in an area where the temperature is below 0 °C (32 °F - freezing), move to an 

area of ambient temperature above 0 °C (32 °F - freezing), otherwise,

• 

Turn off computer equipment and then the power supply.

• 

Turn on the power supply and restart the computer equipment.

• 

If this problem continues, contact InterMetro Customer Service.

Output Fuse Blown:

• 

The DC output fuse is blown.

• 

Immediately turn off the power supply.

• 

Check your workstation cart for a possible short.

•  Replace the fuse as specified in “Fuse replacement” below.
• 

Turn on the power supply and restart the computer equipment.

• 

If this problem continues, contact InterMetro Customer Service.

Fuse replacement

CAUTION

:  For continued protection against risk of fire, replace only with the same type and rating of fuse.

• 

AC input:  No fuse

•  DC output:  F 12 A 32 V (Fast acting 12 A 32 V fuse ¼ x 1¼ in, glass)

Summary of Contents for STARSYS WIRELESS

Page 1: ...8705 For Product Information Call 1 800 992 1776 Visit Our Web Site www metro com INSTRUCTIONS FOR USE THIS MANUAL COVERS CARTS WITH ELECTRICAL RATINGS OF 12V 19V 24V STARSYS MOBILE POWER CART Metro Mobile Power Carts are for Health Care applications only L01 491 Rev A 10 2012 ...

Page 2: ...ng must be performed by qualified service personnel only For all service items please contact InterMetro Customer Service CAUTION Do not operate the Starsys cart if it has received a severe impact or has been otherwise physically damaged Please have a qualified service person inspect both the Starsys cart in conjunction with its power supply for any performance or safety hazard prior to putting ba...

Page 3: ...one computer monitor Internal external wire management protects cords from snags and damage Overbridge keeps supplies and equipment readily accessible Monitor rail and bracket are assembled to overbridge for mounting various All In One computer monitor For a greater range of movement Articulating Arm is installed on monitor pole The fuel gauge is mounted at the back top of cart which is used to mo...

Page 4: ...OT and IATA regulations Connecting the Power Supply Batteries CAUTION Only qualified service personnel should perform the following procedure for connecting the Power Supply Batteries 1 The AC cable must be disconnected from the wall outlet as shown in Figure 2 Figure 2 Disconnect AC Cable 2 The Normal Operation OFF switch of the Power Supply must be in the Standby down position as shown in Figure...

Page 5: ...el 6 Check that all connections have been made and properly seated with latches locked There are up to of 8 battery pack connectors in an Li Nano power supply as shown in Figure 7 Figure 7 Properly Seated Connections 7 Rotate the Battery Connector Access Panel back up pushing until the top is firmly seated against the case as shown in Figure 8 Re install the screws on sides of power supply that ho...

Page 6: ...F position The switch position disconnects the battery from any internal or external equipment and avoids deep discharges of the battery which can cause damage to the battery NOTE After the initial charge the charge time for a completely discharged battery is typically 4 hours NOTE If the Li Nano Power Supply has been switched to OFF for more than 1 week connect the cart to AC to wake up the power...

Page 7: ... to supply the equipment from the internal Li Nano rechargeable battery cells The power supply is designed for continuous operation and service is not interrupted by plugging in or unplugging the power supply Figure 10 Power Supply Lockalert Touchpad Touchpad See Figure 11 is powered by Li Nano battery supply separate charging for the touchpad is unnecessary Touchpad cable passes through the insid...

Page 8: ...ad that overbridge can carry is 100lbs 45 4kg Monitor rail can carry load upto 50lbs 22 7kg Minimum and maximum range of weight the articulating arm can carry is 6lbs 2 7kg to 26lbs 11 7kg Vesa mounted plate is used to fix All In One computer on overbridge and articulating arm Overbridge is mounted at a single height of 17 431 8mm from the cart work surface as shown in Figure 12 Monitor rail can b...

Page 9: ...nitor Mounted on Overbridge Figure 15 Monitor Mounted on Articulating Arm Articulating Arm Vesa Plate All In One Computer Monitor All In One Computer Monitor Overbridge Monitor Mounting Bracket Monitor Rail Wire Clip ...

Page 10: ...wer cord from AC power source before disassembly of power cord from power supply 1 Unplug power cord from power supply 2 Loosen and remove screw from clamp 3 Remove power cord from power supply 1 2 3 B 1 Transfer clamp to new power cord 2 Fix and tighten retained screw to clamp it to base of mobile power cart 3 Plug new power cord to power supply REFER TO SECTION Replacement Parts List FOR VARIOUS...

Page 11: ...d Apply 70 percent isopropyl alcohol to a clean nonabrasive cloth and then wipe the power supply enclosure Cleaners applied directly to the power supply enclosure could leak inside and cause damage Be careful not to splash solvents on power supply enclosure Disassembly of Power Supply from Cart WARNING Before disassembly power cord must be disconnected from the wall outlet NOTE Disconnect all wire...

Page 12: ...AC Coil Power Cord x 96 LG 2438mm RPSXRC13 657 UK AC Coil Power Cord x 96 LG 2438mm RPSXR403075 08 AU AC Coil Power Cord x 96 LG 2438mm RPSXRC13 658 SWISS AC Coil Power Cord x 96 LG 2438mm 11 RPC06 951 1 1 2 Dia 38mm Split Bushing 12 RPSXR92122 Ground Strap 13 RPSXRCONVR 12V Converter Assembly 12V Output RPSXRCONVR 19V Converter Assembly 19V Output RPSXRCONVR 24V Converter Assembly 24V Output 14 R...

Page 13: ...13 6 5 8 7 10 8 9 VIEW A VIEW B B A 4 2 3 1 2 15 16 42 60 60 60 24 24 11 42 10 2 17 11 18 Keyboard Tray Figure 17 Replacement Parts Sheet 1 of 2 ...

Page 14: ...14 1 EXPLODED VIEW OF POWER SUPPLY CABLES 2 5 14 13 12 10 4 8 7 6 10 36 96 To Computer 60 60 24 To Fuel Gauge To LA6 PCB 42 To Computer 3 60 19 Figure 18 Replacement Parts Sheet 2 of 2 ...

Page 15: ...15 WIRING DIAGRAM ...

Page 16: ...t connected during shipment due to USDOT AND IATA regulations Turn off computer equipment and then the power supply Make sure battery packs are connected by performing procedure in Section Connecting the Power Supply Batteries above Turn on the power supply and restart the computer equipment If this problem continues contact InterMetro Customer Service Power Supply Battery Pack Low Temperature Sys...

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