Troubleshooting
FAULT FINDING
FAULT
CHECK
POSSIBLE REASON AND ACTION REQUIRED
No power to mixer
1.
Check plug socket
2.
Check wiring in plug
3.
Check fuse in plug
4.
Check or change cable
5.
Check microswitch
6.
Check circuit breaker
over load or short
1.
Mixer not plugged into a live socket or not switched on
2.
Plug incorrectly wired – rewire correctly
3.
Possible faulty fuse – replace fuse
4.
Cable damaged or split – replace cable
5.
Limit switch damaged or faulty – replace switch
6.
Circuit breaker shut off or constantly short – reset
or replace the circuit breaker (automatically reset).
Mixer falls to operate 1.
Check bowl guard/lift
2.
Check transmission belt
3.
Check gear change lever
1.
Machine will not operate with guards open
2.
Belt damaged or broken-replace belt
3.
Machine will not operate if out of gear-put in gear
Mixer becomes noisy 1.
Check bowl and tools
2.
Check work surface
3.
Check bearing for wear
4.
Check gearbox
5.
Check planetary unit
1.
Ensure that bowl and tool are correctly seated.
2.
Uneven surfaces create excessive resonance.
3.
Worn bearings – replace bearings
4.
Damaged or faulty gearbox – replace gearbox
5.
Reapply high-pressure grease thought grease
fitting. (Please refer to MIANTENANCE)
Mixer loses power
1.
Check capacity
2.
Check transmission gear
3.
Check shaft bias
1.
Overloading of bowl – reduce load
2.
Gear damaged or worn – replace belt
3.
Damaged or faulty gearbox – replace shaft bias
Motor overheating
1.
Check capacity/speed
2.
Check supply voltage
1.
Refer to Table 2 and 3 for details
2.
Voltage should correspond to rating plate
Oil on planetary shaft
Check oil seal
Worn oil seal – change oil seal
Mixing tools stuck on
planetary shaft
Check planetary shaft
bent, unclean or rusted.
1.
Planetary shaft twisted or bent – please
change planetary shaft.
2.
Planetary shaft rusted – please use
descaler for derusting.
3.
Turn planetary shaft anti-clockwise to
meet square groove, gently knock down
mixing tools.
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It is recommended that any servicing or maintenance work must be carried out by a trained technician or
electrician.
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Isolate the mixer from the electricity supply by removing the plug from the socket before cleaning or
servicing.
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Isolate the mixer from the electricity supply by removing the plug from the socket after long period of no
use.
