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BT-610-9800 Rev C
12. Warranty / Service
Warranty
Products manufactured by Met One Instruments, Inc. are warranted against
defects and workmanship for a period of one (2) year from the ship date.
Any product found to be defective during the warranty period will, at the option of
Met One Instruments, Inc., be replaced or repaired. In no case shall the liability of
Met One Instruments, Inc. exceed the purchase price of the product.
This warranty may not apply to products that have been subject to misuse,
negligence, accident, acts of nature, or that have been altered or modified other
than by Met One Instruments, Inc. Consumable items such as filters, bearings
pumps and batteries are not covered under this warranty.
Other than the warranty set forth herein, there shall be no other warranties,
whether expressed, implied or statutory, including warranties of fitness of
merchantability.
Service
Any product being returned to Met One Instruments, Inc. for service, repair
or calibration, including items sent for warranty repair, must be assigned a return
authorization (RA) number. Please call (541) 471-7111 or send an email to
requesting an RA number and shipping instructions.
All returns must be shipped to the factory, freight pre-paid. Met One
Instruments, Inc. will pay the shipping charge to return the product to the end user
after repair or replacement of an item covered by warranty.
All instruments sent to the factory for repair or calibration must be free of
contamination resulting from sampling chemicals, biological matter, or
radioactive materials. Any items received with such contamination will be
disposed and the customer will be billed a disposal fee.
Replacement parts or service/repair work performed by Met One Instruments,
Inc. are warranted against defects in material and workmanship for a period of
ninety (90) days from the date of shipment, under the same conditions as stated
above.
REV 2013
