Merrychef eikon e6 Series Operator'S Manual Download Page 16

20000403 – A – E6 Oven Operator Manual  

16 

TROUBLESHOOTING 
 
 
 
 

PROBLEM 

PROBABLE CAUSE 

REMEDY 

The oven does not work and the 
display screen is blank

 

The oven has no power

 

Check if there is a power cut. 

Check the isolator switch is ON or 
the oven is plugged in correctly. 

Check the oven switch is ON.

 

Some screen controls do not work

 

Unauthorized access

 

Contact the authorized user.

 

Display warning message that the 
door is open

 

Oven door not closed

 

Remove any restriction and close the 
oven door.

 

The oven does not cook the food 
correctly

 

Oven not clean 

Food not at correct temperature 

Modified or wrong program selected 

Food wrapped 

Food removed early

 

Clean the oven (see cleaning). 

Use the correct cooking program. 

Unwrap food for non-microwave 
cooking. 

Check all the cooking stages have 
been followed correctly.

 

The oven does not finish cooking

 

Oven not clean 

Food not at correct temperature 

Modified or wrong program selected 

Food wrapped 

Food removed early

 

Close oven door. 

Refit air filter. 

Allow the oven to cool down, if 
overheated. 

Check and remove any restrictions 
around the air vents.

 

Display shows an error code

 

Oven malfunction

 

Note the error code and contact your 

Service Agent.

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Although every effort is made to ensure your oven will continue to perform to a high standard, please check 
the chart to see if the problem can be easily resolved before contacting your service agent. 

Summary of Contents for eikon e6 Series

Page 1: ...nstallation Instructions Operating Instructions Cleaning Instructions Warranty Statement P N 20000403 Revision B Merrychef USA LLC 1111 North Hadley Road Fort Wayne Indiana 46804 United States of Amer...

Page 2: ...TY 18 PURCHASER S RESPONSIBILITY It is the responsibility of the purchaser to 1 See that the electric service for the oven is installed on site in accordance with the manufacturer s specification 2 Un...

Page 3: ...for every food product which can then be stored to ensure repeatability of both temperature and quality every time The controller can store up to 1024 recipes at any one time allowing you to store com...

Page 4: ...mounted on factory installed legs for proper air ventilation Plug oven into proper power source NOTE This oven is suitable for either 208VAC or 240VAC and will automatically adjust to suit voltage bei...

Page 5: ...eight 10 254 mm Width 14 4 365 7 mm Depth 14 3 363 2 mm Wall Clearance Top 2 50 8 mm Sides 2 50 8 mm Electrical Specifications 20A Radiant 30A Phase 1 ph 1 ph 1 ph Voltage 208 240 208 240 208 240 Freq...

Page 6: ...y when used by children DO NOT heat baby bottles in oven Baby food jars shall be open when heated and contents stirred or shaken before consumption in order DO NOT operate this equipment if it has a d...

Page 7: ...HEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID To reduce the risk of injury to persons Do not overheat the liquid Stir the liquid both before and halfway through heating it Do not use straig...

Page 8: ...other combustible materials that are not intended for cooking If oven temperature is high material may ignite Oven temperature is at least 150 F in convection mode Verify plastic paper or other combu...

Page 9: ...stall the oven next to or above a heat source such as a pizza oven or deep fat fryer This could cause microwave oven to operate improperly and could shorten life of electrical parts Install oven on le...

Page 10: ...en is properly grounded Do not use an extension cord If the product power cord is too short have a qualified electrician install an outlet near the appliance This oven should be plugged into a separat...

Page 11: ...each program stage 5 When the program ends a red bar is displayed usually with an audible sound open the door or touch the red X to return to the cook program Note Opening the oven door during cooking...

Page 12: ...MODE 1 MENU SHORTCUT 2 3 5 SETTINGS 4 CLEANING TEMP CHANGE Running a cooking program from the Press Go menu 1 Select PRESS GO from the main menu screen 2 Select the item required to cook 3 The displa...

Page 13: ...or is not opened within 30 seconds a warning message appears 6 The cooking timer counts down to zero and makes a sound to indicate an operator action is required at the end of a cooking stage or the e...

Page 14: ...ting and start the cooling cycle 3 Taking all necessary precautions place a suitable heaped container of ice into the hot oven cavity Select the OK symbol to continue 4 The cooling progress is display...

Page 15: ...he cavity roof and the inside of the door Do not scrub the door seal or use metallic scourers 6 Wash off using a clean cloth and plenty of clean warm water and dry using a fresh clean cloth or paper t...

Page 16: ...wrong program selected Food wrapped Food removed early Clean the oven see cleaning Use the correct cooking program Unwrap food for non microwave cooking Check all the cooking stages have been followed...

Page 17: ...HOW TO OBTAIN SERVICE If the oven fails to operate check the circuit breaker to be sure it is turned on If service is needed contact Merrychef USA at 800 678 9511 for the name and phone number of the...

Page 18: ...therein null and void This includes any damage costs or legal actions resulting from the installation of any Merrychef commercial cooking equipment in a non commercial application or installation wher...

Page 19: ...20000403 A E6 Oven Operator Manual 19 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 20: ...20000403 A E6 Oven Operator Manual 20 Merrychef...

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