COPYRIGHT © 2008 MERIT ENTERTAINMENT
MEGANET® TROUBLESHOOTING GUIDE Continued
Message
Corrective Action
MODEM
UNAVAILABLE.
CHECK
MODEM
INSTALLATION
•
The modem is not available.
•
Verify proper modem installation and try again.
NO
ANSWER
•
The call was not answered.
•
Make sure the ISP telephone number was entered correctly.
NO
DIALTONE
•
The modem did not detect a dial tone on the line.
•
Make sure the telephone cable is properly connected.
•
If your telephone system does not support dial tones, select
"NO" in the "WAIT FOR TONE" section of the Dial-In Setup
Screen.
NO
INFORMATION
RECEIVED.
DISCONNECTING
•
The connection was stopped due to lack of data transfer.
•
Try again.
NO
MACHINE
SERIAL
NUMBER
ENTERED
•
There is no serial number entered for the machine.
•
Verify proper serial number entry.
NO
MODEM
DETECTED,
CHECK
MODEM
INSTALLATION
•
Could not detect proper installation of modem.
•
Make sure modem is installed and CMOS settings are correct.
SECURITY
KEY
VIOLATION
•
The security key installed in the machine does not match with
previous connections to the MegaNet® server.
•
Contact the MegaNet® manager for more details.
SERVER
ERROR
REPORTED
•
An unexpected error occurred on the server.
•
Please contact the MegaNet® server manager with
connection
details.
TOURNAMAXX™
SERVER
NOT
FOUND
•
A MegaNet® server system was not found at the IP address
specified in the Dial-Up Network Setup Screen.
•
Verify proper entry of server IP address.
TOURNAMAXX™
SERVER
NOT
RESPONDING
•
The MegaNet® server was not responding to connection
requests.
•
Verify correct MegaNet® server IP entry.
TOURNAMAXX™
SERVER
NOT
RESPONDING
TO
REQUESTS
•
Automatic configuration requests to the ISP were not answered
properly or slowly.
•
Try again.
UNABLE
TO
COMMUNICATE
WITH
ISP
•
The call was answered by a modem but requests for
connection were not answered.
•
Try again. If a connection is not made after multiple attempts,
the selected ISP may not conform to Internet standards.
UNABLE
TO
CONFIGURE
CONNECTION
WITH
ISP
•
The call was answered by a modem but requests for
connection were not answered.
•
Try again. If a connection is not made after multiple attempts,
the selected ISP may not conform to Internet standards.
UNABLE
TO
DETECT
TOURNAMAXX™
SERVER
•
The computer at the server IP address entered in the Dial-Up
Network Screen is not responding.
•
Verify correct MegaNet® server IP entry.
UNABLE
TO
ESTABLISH
CONNECTION
WITH
ISP
•
The call was answered by a modem but requests for
connection were not answered.
•
Try again. If a connection is not made after multiple attempts,
the selected ISP may not conform to Internet standards.
PM0673-03 MEGATOUCH WALLETTE/ENTERTAINER INSTALLATION AND OWNER’S MANUAL 44
