COPYRIGHT © 1999 MERIT INDUSTRIES, INC.
Merit Industries, Inc.
Troubleshooting Guide for Megatouch™ SLIM MAXX Games
Refer to the list below if you are experiencing a problem with your Megatouch SLIM MAXX Game…
P
ROBLEM
C
ORRECTIVE
A
CTION
C
OMMENT
“ERROR - INVALID KEY”
•
Check the Dallas Key. Verify that it is
installed, not damaged and seated tight.
•
Bad I/O riser connection.
•
The Dallas Key is the button-
shaped disc with a spoon handle
located on the I/O board.
Game locks up,
Game graphics incorrect.
•
Perform two-button memory clear.
•
Two-Button Clear:
1. Turn game power off.
2. Depress and hold the Calibrate
and Set-Up buttons located
within the coinbox assembly
section and the CPU section in
countertops.
3. With Calibrate and Set-Up
depressed, turn game power
on.
4. Release Calibrate and Set-Up
buttons when “2-Button Clear
Detected” is displayed on
screen.
5. “2-Button Clear Complete.”
No sound,
Game volume low.
•
Adjust volume control.
•
Make sure speaker harness is plugged
in.
•
Sound harness is disconnected or
damaged.
•
Speaker harness is connected at
J9 on I/O board.
•
Hedaphone jack of sound
harness is connected at PL101
on the motherboard and the
other end of the sound harness
connects to J11 on the I/O
board.
Game volume loud,
Sound distorted.
•
Turn volume down.
•
The volume controls can be
accessed through the System
Settings screen in the SLIM
MAXX Setup software.
Operating system not found
•
Ribbon cable from hard drive to
motherboard is loose.
•
Make sure each end of the
ribbon cable is securely in place.
Meter not advancing.
•
Check connection at I/O board.
•
Check wiring at J3 METER
connector on I/O board in the
CPU section of the game.
Coinbox assembly is stuck,
Can’t remove Coinbox
assembly from game.
•
Make sure coinbox is in the unlocked
position.
•
While unlocked, push against the
coinbox and then pull out by grasping
the bottom of the coinbox assembly.
•
Lock bar in the coinbox
assembly was stuck in the
locked position.
“COIN JAM,”
A continuous tone emits
from the game.
•
Check for coin(s) jammed in coin mech.
•
If the game emits the coin jam indicator
sound when powered up, the
NORMALLY CLOSED contacts of the
coin mechanism are being used. The
NORMALLY OPEN contacts must be
used.
•
To gain access to the coin mech
in countertop games, unlock and
remove the coinbox assembly
from the game.
13 MEGATOUCH™ SLIM MAXX OWNER’S MANUAL PM0240-01