COPYRIGHT © 1999 MERIT INDUSTRIES, INC.
Merit Industries, Inc.
Troubleshooting Guide for Megatouch™ SLIM MAXX Games
Refer to the list below if you are experiencing a problem with your Megatouch SLIM MAXX Game…
P
ROBLEM
C
ORRECTIVE
A
CTION
C
OMMENT
No Power, Game
reboots/monitor seems to
power cycle
•
Check that the power cord is connected
to a “live outlet.”
•
Check that the power switch is turned
“ON.”
•
Check that the power cord is connected
to the game power supply.
•
Check that the power supply’s voltage
select switch is set to the proper voltage.
•
“Live outlet” is an outlet powered
with electricity.
•
The power switch is located in
the rear of the game.
•
The power cord is plugged into
the power supply inside the
game.
No Video.
•
Check that the game is powered and
turned “ON.”
•
Check that the monitor is connected to
the game motherboard.
•
Check that the power is connected to
the monitor and the motherboard.
•
Make sure the RAM DIMM is properly
seated.
•
See “No Power” under
“PROBLEM.”
•
The monitor connection is
located inside the rear
compartment of the game.
•
The monitor is powered from a
connection on the game power
harness, located in the CPU
section on countertops.
Touchscreen does not work.
(Microtouch)
•
Verify that the touchscreen controller is
connected to power.
•
Verify that the touchscreen controller is
operating.
•
Verify that the touchscreen controller is
connected to the motherboard.
•
Make sure the screen is not scratched.
•
Make sure no metal is touching the
screen.
•
Check COM1 setting during boot-up.
•
Check for proper ground.
•
The touchscreen controller is a
small box mounted inside the
rear compartment of the game.
On a game with a Microtouch
controller, an LED is illuminated
when power is applied. When
operating, the LED will change
intensity when the screen is
touched.
•
Check for proper connection of
the touchscreen power lead with
the power harness. The
connection is made near the
controller in the CPU section of
the game.
•
If the screen is scratched, it must
be replaced.
•
The touchscreen is connected to
COM 1 input on the motherboard
in the CPU section of the game.
•
If COM 1 is bad, the
motherboard needs to be
replaced.
Poor picture quality.
•
Adjust Brightness, Contrast, Horizontal,
and Vertical controls.
•
Monitor controls are located in
the CPU section of the game.
“NO SOUND DRIVER,”
“INVALID KEY.”
•
Make sure that the riser card is correctly
installed and seated.
•
Riser card is the printed circuit
board connecting the I/O board
to the motherboard. Riser card
must be fully inserted in the
socket.
PM0240-01 MEGATOUCH™ SLIM MAXX OWNER’S MANUAL 12
