Merit Industries, Inc.
Troubleshooting Guide for Megatouch
FORCE
™
Games continued
P
ROBLEM
C
ORRECTIVE
A
CTION
•
game locks up or
resets while
being played or
in the attract
mode
•
no movement on
the screen
•
power has to be
cycled off and on
to get the game
to function again
•
Clean the vents and the fans of any dust and dirt that may interfere
with airflow.
•
Clean the CPU cooling fan on the motherboard.
•
Replace the CPU cooling fan if it is not operating properly.
•
Reseat the DIMM on the motherboard.
•
Clear memory with the following procedure:
•
Turn off the game.
•
Press and hold the Setup and Calibr ate buttons.
•
Turn the game on and keep holding the buttons until the
screen displays “TWO BUTTON CLEAR DETECTED
RELEASE BUTTONS”. This should take about 30 seconds.
•
Release the buttons. This will clear high scores, clear the
books and reset options, and re set the game menu and coin
menu to their factory settings.
•
Perform a checksum test on the hard drive:
•
Turn off the game.
•
Turn on DIP switch 8 on the I/O board.
•
Turn on the game. The test will take about 10 minutes.
•
A failure will cause the test to stop.
•
A passed test will display “DRIVE CHECKSUM
COMPLETE RESET ALL DIP SWITCHES TO REBOOT
MACHINE”.
•
With power on, turn off DIP switch 8.
•
game locks up
with “invalid key
for version
PG3002 – V
XXXX”
•
Check the program number on the security key. It should be
compatible with the program on the hard drive.
•
Check the contacts on the security key socket. Lift up on the contact
on the bottom of the socket and make sure there is a good
connection to the base of the security key.
•
Check the USB cable that connects the I/O board to the
motherboard.
•
Check jumpers JP5 and JP6 on the I/O board. The USB cable can
be connected to two connectors on the I/O board (J5A and J5B).
The position of the shunts on jumpers JP5 and JP6 will enable
either J5A or J5B. The shunts should be positioned towards the
connector where the USB cable is connected. For more information,
see Tech Note 55.
•
Try another security key with the same program number or test the
security key in another game with the same program version.
•
"DISK BOOT
FAILURE"
•
This message indicates the motherboard is not receiving data from
the hard drive and has locked up.
•
Check the IDE ribbon cable connections to the motherboard and
hard drive.
•
Check the power to the hard drive. It should have +5 volts, +12
volts, and ground.
•
“QUANTUM
FIREBALL,
SMART FAILURE
DETECTED,
BACK UP HARD
DRIVE”
•
The self-diagnostics on the hard drive has detected an error.· The
hard drive will have to be replaced.
COPYRIGHT © 2005 MERIT INDUSTRIES, INC.
19 MONEY SHOOT OWNER’S MANUAL PM0519-03
