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87

FAQ

2 ) 

If you cannot find the PIN or PIN failed, you may choose 

Connecting using 

a security key

 instead, and then type in the 

Wireless Password/Network 

Security Key

.

3 )  If it continues to show note of 

Network Security Key Mismatch

, it is 

suggested to confirm the wireless password of your wireless router.

 Note: 

Wireless Password/Network Security Key is case sensitive.

• 

Windows unable to connect to XXXX / Can not join this network / Taking longer 
than usual to connect to this network:

•  Check the wireless signal strength of your network, if it is weak (1~3 bars), 

please move the router closer and try again.

•  Change the wireless Channel of the router to 1, 6, or 11 to reduce 

interference from other networks.

•  Re-install or update the driver for your wireless adapter of the computer.

Summary of Contents for MR90X

Page 1: ...User Guide AX6000 8 Stream Wi Fi 6 Router MR90X 2022 MERCUSYS 1910080077 REV1 0 0...

Page 2: ...Inside buildings only Installations and use in road vehicles trains and aircraft are not permitted Outdoor use is not permitted Frequency band 5470 5725 MHz Installations and use in road vehicles tra...

Page 3: ...reby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017 The original UK Declaration of Conformity may be fo...

Page 4: ...i Fi 6 Router Equipment name MR90X Type designation Type Unit Restricted substances and its chemical symbols Lead Pb Mercury Hg Cadmium Cd H e x a v a l e n t chromium Cr 6 Polybrominated biphenyls PB...

Page 5: ...ate to contact us Operating Temperature 0 C 40 C 32 F 104 F This product uses radios and other components that emit electromagnetic fields Electromagnetic fields and magnets may interfere with pacemak...

Page 6: ...roduct bears the selective sorting symbol for Waste electrical and electronic equipment WEEE This means that this product must be handled pursuant to European directive 2012 19 EU in order to be recyc...

Page 7: ...2 Method 2 Via MERCUSYS App 06 Chapter 3 Log In to the Router 08 Chapter 4 Configure the Router in Wireless Router Mode 09 4 1 Operation Mode 09 4 2 Quick Setup 10 4 3 Network 10 4 3 1 Status 10 4 3 2...

Page 8: ...stem 55 4 12 1 Firmware Update 55 4 12 2 Backup Restore 57 4 12 3 Change Password 58 4 12 4 Local Management 58 4 12 5 Remote Management 60 4 12 6 System Log 62 4 12 7 Diagnostics 63 4 12 8 Time 65 4...

Page 9: ...5 8 Time 77 5 9 Language 79 5 10 Reboot 79 5 11 LED Control 80 FAQ 81...

Page 10: ...affic and client location Use of 802 11ax Wi Fi 6 and features including OFDMA HE160 MU MIMO 1024 QAM BSS Color and Target Wake Time TWT requires clients to also support the corresponding features Act...

Page 11: ...o and from multiple devices at the same time for 4 more capacity greatly reducing lag and increasing transmission efficiency under the same conditions 1 2 Product Appearance 1 2 1 Front Panel The rout...

Page 12: ...bps WAN LAN Port Use the port as the WAN port to connect the DSL cable Modem or Ethernet outlet Or use the port as the LAN port to connect local devices 1Gbps WAN LAN Port Use the port as the WAN port...

Page 13: ...evices with strong electromagnetic reference such as Bluetooth devices cordless phones and microwaves 2 2 Connect the Hardware If your Internet connection is through an Ethernet cable from the wall in...

Page 14: ...ly 1 Find the SSID Network Name and wireless password printed on the label at the bottom of the router 2 Click the network icon of your computer or go to Wi Fi Settings of your smart device then selec...

Page 15: ...account sign up first 5 Enjoy For wireless devices you may have to reconnect to the wireless network if you have customized the SSID wireless name and password during the configuration 2 3 2 Method 2...

Page 16: ...07 Chapter 2 Connect to the Internet 3 Tap LET S BEGIN and select Router Follow app instructions to complete the setup 4 Enjoy Connect to the network and enjoy the internet...

Page 17: ...y can be used on any Windows Macintosh or UNIX OS with a Web browser such as Microsoft the Internet Explorer Mozilla Firefox or Apple Safari Follow the steps below to log in to your router 1 Set up th...

Page 18: ...ing as a wireless router It contains the following sections Operation Mode Quick Setup Network Mercusys ID Wireless NAT Forwarding Parental Controls QoS Security VPN Server IPv6 System 4 1 Operation M...

Page 19: ...usys ID or the password you set for the router 2 Go to Advanced Quick Setup 3 Follow the step by step instructions to complete the setup 4 3 Network 4 3 1 Status 1 Visit http mwlogin net and log in wi...

Page 20: ...sk The subnet mask associated with the WAN IP address Default Gateway The Gateway currently used is shown here When you use Dynamic IP as the internet connection type click Renew or Release here to ob...

Page 21: ...e System and you can configure them on the Advanced Network Dynamic DNS page Service Provider The Dynamic DNS service provider you have signed up for Host Name The Domain Name you have entered in the...

Page 22: ...IP If your ISP provides a static or fixed IP address subnet mask default gateway and DNS setting please select Static IP IP Address Enter the IP address in dotted decimal notation provided by your IS...

Page 23: ...select Use the Following IP Address and enter the IP address provided by your ISP in dotted decimal notation DNS Address The default setting is to get an IP address dynamically from your ISP If your...

Page 24: ...are visiting the internet continually in the background L2TP If your ISP provides L2TP connection please select L2TP Username Password Enter the username and password provided by your ISP These fields...

Page 25: ...on is controlled manually by clicking the Connect Disconnect button This mode also supports the Max Idle Time function as On Demand mode Enter a maximum time in minutes the internet connection can be...

Page 26: ...TU Size The default MTU size is 1420 bytes which is usually fine It is not recommended that you change the default MTU Size unless required by your ISP Connection Mode Auto In this mode the internet c...

Page 27: ...Mercusys ID or the password you set for the router 2 Go to Advanced Network Internet and locate the MAC Clone section 3 Configure Router MAC Address and click SAVE Use Default MAC Address Do not chan...

Page 28: ...alue can not be changed IP Address Enter the IP address in dotted decimal notation of your router the default one is 192 168 1 1 Subnet Mask An address code that determines the size of the network Nor...

Page 29: ...AN or LAN port depending on your settings at Advanced Network Internet Port 4 3 7 DHCP Server By default the DHCP Dynamic Host Configuration Protocol Server is enabled and the router acts as a DHCP se...

Page 30: ...st configure all computers on the LAN as Obtain an IP Address automatically To reserve an IP address for a specified client device 1 Visit http mwlogin net and log in with your Mercusys ID or the pass...

Page 31: ...l server with a fixed domain name named by yourself and a dynamic IP address Thus your friends can connect to your server by entering your domain name no matter what your IP address is Before using th...

Page 32: ...AN IP of this router 4 3 9 Static Routing Static Routing is a form of routing that is configured manually by a network administrator or a user by adding entries into a routing table The manually confi...

Page 33: ...he routers LAN IP addresses to two different IP addresses on the same subnet Disable Router B s DHCP function 1 Visit http mwlogin net and log in with your Mercusys ID or the password you set for Rout...

Page 34: ...should be 192 168 1 2 Interface Determined by the port WAN LAN that sends out data packets In the example the data are sent to the gateway through the LAN port of Router A so LAN should be selected De...

Page 35: ...de 4 5 Wireless 4 5 1 Wireless Settings 1 Visit http mwlogin net and log in with your Mercusys ID or the password you set for the router 2 Go to Advanced Wireless Wireless Settings 3 Configure the wir...

Page 36: ...in sleep mode for the rest of the time which significantly extend their battery life Smart Connect This feature allows each of the router s wireless bands to use the same wireless settings The router...

Page 37: ...e Mixed mode MU MIMO This feature enables the router to simultaneously send data to multiple devices significantly enhancing the network efficiency 4 5 2 Guest Network Guest Network allows you to prov...

Page 38: ...st network to communicate with each other via methods such as network neighbors and Ping Allow guests to access my local network Tick this checkbox if you want to allow the wireless clients on your gu...

Page 39: ...tically turned on after the time period you set 4 5 4 WPS WPS Wi Fi Protected Setup can help you to quickly and securely connect to a network This section will guide you to add a new wireless device t...

Page 40: ...t Client s PIN 2 Enter the PIN of your device and click CONNECT Then your device will get connected to the router Connects via the Router s PIN 1 Keep the WPS Status as Enabled and select Router s PIN...

Page 41: ...hod 3 Using the WPS Button on the Router Press the router s WPS button Within two minutes enable WPS on your personal device 4 5 5 Additional Settings 1 Visit http mwlogin net and log in with your Mer...

Page 42: ...reshold size the router will send RTS frames to a particular receiving station and negotiate the sending of a data frame The default value is 2346 DTIM Interval This value determines the interval of t...

Page 43: ...ep the local network safe as other services are still invisible from the internet Port Forwarding can be used to set up public services in your local network such as HTTP FTP DNS POP3 SMTP and Telnet...

Page 44: ...tiple virtual server rules if you want to provide several services in a router Please note that the External Port should not be overlapped Done Users on the internet can enter http WAN IP in this exam...

Page 45: ...col and External Port will be automatically filled in The following picture takes application MSN Gaming Zone as an example 5 Click SAVE Note You can add multiple port triggering rules as needed The t...

Page 46: ...ds the support of operating system e g Windows Vista Windows 7 Windows 8 etc Some of operating system need to install the UPnP components For example when you connect your Xbox to the router which is...

Page 47: ...l safety hazards If DMZ is not in use please disable it in time I want to Make the home PC join the internet online game without port restriction For example due to some port restriction when playing...

Page 48: ...for my child s devices restrict internet access to 2 hours every day and block internet access during bed time 10 PM to 7 AM on weekdays How can I do that 1 Visit http mwlogin net and log in with your...

Page 49: ...s network are listed here If you are unable to find the device you want to add connect it to your network and then try again 4 Click NEXT 5 Block content for this profile 1 Enter the key word of the w...

Page 50: ...ime period 3 Click SAVE Note The effective time limits are based on the time of the router You can go to Advanced System Time to modify the time Done The amount of time your child spends online is con...

Page 51: ...to 1 000Kbps 5 Find your computer in the Device Priority section and toggle on Priority Select 4 hours from the drop down list of Timing Your computer will be prioritized for the next 4 hours Done You...

Page 52: ...fic client devices to access your network via wired or wireless based on a list of blocked devices Blacklist or a list of allowed devices Whitelist I want to Block or allow specific client devices to...

Page 53: ...t devices you want to be blocked You can see the devices have been added to the blacklist To allow specific device s 1 Select Whitelist and click SAVE 2 Add devices to the whitelist Add connected devi...

Page 54: ...y ARP Address Resolution Protocol Binding is used to bind network device s IP address to its MAC address This will prevent ARP Spoofing and other ARP attacks by denying network access to a device with...

Page 55: ...the device you want to bind Or enter the MAC Address and IP Address that you want to bind 3 Click ADD 4 9 4 ALG You can view ALG Application Layer Gateway settings at Advanced Security ALG It is recom...

Page 56: ...ble VPN Server we recommend you configure Dynamic DNS Service recommended or assign a static IP address for router s WAN port and synchronize your System Time with internet The first time you configur...

Page 57: ...onfig folder for example C Program Files OpenVPN config on Windows The path depends on where the OpenVPN client utility is installed 3 Run the OpenVPN client utility and connect it to OpenVPN Server 4...

Page 58: ...allow your VPN device to access your local Samba server Select Allow NetBIOS passthrough to allow your VPN device to access your Samba server using NetBIOS name Select Allow Unencrypted connections to...

Page 59: ...tedevicecanusetheWindowsbuilt inPPTPsoftwareorathird partyPPTPsoftware to connect to PPTP Server Here we use the Windows built in PPTP software as an example 1 Go to Start Control Panel Network and In...

Page 60: ...4 Select Use my Internet connection VPN 5 Enter the internet IP address of the router for example 218 18 1 73 in the Internet address field Click Next 6 Enter the User name and Password you have set...

Page 61: ...Router in Wireless Router Mode 7 The PPTP VPN connection is created and ready to use 4 11 IPv6 This function allows you to set up an IPv6 internet connection using the information provided by your ISP...

Page 62: ...our internet connection type is contact your ISP 4 Fill in information as required by different connection types Static IP Fill in blanks and save the settings Dynamic IP SLAAC DHCPv6 Click Advanced S...

Page 63: ...y enter the username and password for the IPv6 connection 6to4 Tunnel An IPv4 internet connection type is a prerequisite for this connection type Please manually set up your internet connection first...

Page 64: ...sys com You can download the latest firmware file from the Support page of our website and update the firmware to the latest version Note Back up your router s configurations before firmware update Do...

Page 65: ...pdate Click CHECK FOR UPDATES to see whether a new firmware is released Click UPDATE if there is new firmware Local Update 1 Download the latest firmware file for the router from www mercusys com 2 Cl...

Page 66: ...eeded 1 Visit http mwlogin net and log in with your Mercusys ID or the password you set for the router 2 Go to Advanced System Backup Restore To backup configuration settings Click BACK UP to save a c...

Page 67: ...few minutes for the restoring and rebooting 4 12 3 Change Password 1 Visit http mwlogin net and log in with your Mercusys ID or the password you set for the router 2 Go to Advanced System Administrati...

Page 68: ...o access the router via HTTPS and HTTP or keep it disabled to access the router only via HTTP Allow all LAN connected devices to manage the router Select All Devices for Local Managers Allow specific...

Page 69: ...ly 4 Specify a Description for this entry 5 Click SAVE 4 12 5 Remote Management 1 Visit http mwlogin net and log in with your Mercusys ID or the password you set for the router 2 Go to Advanced System...

Page 70: ...ess port number such as https 113 116 60 229 1024 to manage the router Tips You can find the WAN IP address of the router on Network Map Internet The router s WAN IP is usually a dynamic IP Please ref...

Page 71: ...29 1024 Tips The router s WAN IP is usually a dynamic IP Please refer to Dynamic DNS if you want to log in to the router through a domain name 4 12 6 System Log 1 Visit http mwlogin net and log in wit...

Page 72: ...example the SMTP server address of Hotmail is smtp mail outlook com Email To Enter the recipient s email address which can be the same as or different from the sender s email address Mail Log Automati...

Page 73: ...across an Internet Protocol network 2 Enter the IP Address or Domain Name of the tested host 3 Modify the Ping Count number and the Ping Packet Size It s recommended to keep the default value 4 If yo...

Page 74: ...gin net and log in with your Mercusys ID or the password you set for the router 2 Go to Advanced System Time Language To set System Time 1 In the System Time section select the way in which the router...

Page 75: ...not take effect 4 12 9 Language This function allows you to set the language for the system 1 Visit http mwlogin net and log in with your Mercusys ID or the password you set for the router 2 Go to Adv...

Page 76: ...e Enable box of Reboot Schedule 2 Specify the Reboot Time when the router reboots and Repeat to decide how often it reboots 3 Click SAVE 4 12 11 LED Control The LED of the router indicates its activit...

Page 77: ...Wireless Router Mode 4 Specify the LED off time and the LED will be off during this period every day Note The effective LED off time is based on the time of the router You can go to Advanced System T...

Page 78: ...router working as an access point It contains the following sections Operation Mode Quick Setup Firmware Update Backup Restore Administration System Log Diagnostics Time Language Reboot LED Control 5...

Page 79: ...se the latest firmware at Mercusys official website www mercusys com You can download the latest firmware file from the Support page of our website and update the firmware to the latest version Note B...

Page 80: ...he downloaded firmware file and click UPDATE 5 4 Backup Restore The configuration settings are stored as a configuration file in the router You can backup the configuration file in your computer for f...

Page 81: ...e the backup configuration file stored in your computer and click RESTORE 2 Wait a few minutes for the restoring and rebooting To reset the router to factory default settings 1 Click FACTORY RESTORE t...

Page 82: ...ensitive Click SAVE 4 Use the new password for future logins 5 5 2 Local Management 1 Visit http mwlogin net and log in with the password you set for the router 2 Go to System Administration and focus...

Page 83: ...Device 3 Click VIEW CONNECTED DEVICES and select the device to manage the router from the Connected Devices list or enter the MAC address of the device manually 4 Specify a Description for this entry...

Page 84: ...s Point Mode 3 Click SAVE TO LOCAL to save the system logs to a local disk 4 If you want to send the system log to your mailbox click MAIL LOG and configure the mail settings Email From Enter the emai...

Page 85: ...tomatically send the system log to the designated email address Frequency Specify how often the recipient will receive the system log Mail Time Specify when the recipient will receive the system log 5...

Page 86: ...e proper connection between the router and the Yahoo server www Yahoo com tested through Ping The figure below indicates the proper connection between the router and the Yahoo server www Yahoo com tes...

Page 87: ...r NTP Server 2 4 Click SAVE To set up Daylight Saving Time 1 In the Daylight Saving Time section tick the Enable box 2 Select the start time from the drop down list in the Start fields 3 Select the en...

Page 88: ...effect only after rebooting and the system will reboot automatically You can also reboot the router to clear cache and enhance running performance 1 Visit http mwlogin net and log in with the password...

Page 89: ...ify a time period during which the LED is off 1 Visit http mwlogin net and log in with the password you set for the router 2 Go to System LED Control 3 Enable Night Mode 4 Specify the LED off time and...

Page 90: ...ote You ll need to reconfigure the router to surf the internet once the router is reset and please mark down your new password for future use Q3 What should I do if I cannot log in to the router s web...

Page 91: ...82 FAQ 4 Click LAN settings and deselect the following three options and click OK 5 Go to Advanced Restore advanced settings and click OK...

Page 92: ...though the configuration is finished 1 Visit http mwlogin net and log in to with the password you set for the router 2 Go to Advanced Network Status to check the Internet status If IP Address is a val...

Page 93: ...he MAC address of your computer when you access the Internet for the first time through their Cable modem if you add a router into your network to share your Internet connection the ISP will not accep...

Page 94: ...ection Type and fill in other parameters 5 Click SAVE 6 Restart the modem and the router Please upgrade the firmware of the router If you ve tried every method above but cannot access the internet ple...

Page 95: ...s Services and find and locate Wireless Zero Configuration in the Services list on the right side 5 Right click Wireless Zero Configuration and then select Properties 6 Change Startup type to Automati...

Page 96: ...ur wireless router Note Wireless Password Network Security Key is case sensitive Windows unable to connect to XXXX Can not join this network Taking longer than usual to connect to this network Check t...

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