mcr FID S/… c/P
single-plane fire dampers
„MERCOR” SA –
The company reserves the right to modify and change the document
17/18
230V±2% for electromagnetic release mechanism
Inspections of the condition of the devices' body, taking the mechanical damage particularly into account.
Checking whether there are no obstacles which could influence correct operation of the devices.
To enable the performance of actions included in the range of service inspections, as well as service and warranty
actions such as visual inspections or repairs it is mandatory that the user provides the physical access to the devices,
e.g. by disassembly of the thermal insulation, disassembly of suspended ceilings, disassembly of other systems if
they prevent free access to the device etc.
In the case of devices installed in ducts, it is recommended to carry out the revisions, e.g. mcr KRW type.
If devices are installed on the roof, ensure the possibility to enter the roof (ladder or lift).
In the matters related with technical inspections, maintenance and the device service, contact the representatives of
the Service Department of „Mercor” SA [email protected], tel. 058/ 341 42 45 internal 170 or fax 058/ 341 39
85 from 8 AM to 8 PM (Mon - Fri).
9. WARRANTY CONDITIONS
1. “MERCOR” SA grants 12 months of warranty for the equipment quality from the date of purchase,
unless the sales contract states otherwise.
2. Submit each warranty claim to “MERCOR” SA in 7 days from the date of discovery of a warranty
eligible defect
3. Submit warranty claims by calling at: tel. +48 58 341 42 45, by fax: +48 58 341 39 85, by e-mail:
[email protected] or by traditional mail: “MERCOR” SA, ul. Grzegorza z Sanoka 2, 80-408
Gdańsk, Poland.
4. If physical defects of equipment are found during the warranty period, “MERCOR” SA warrants and
represents to remove them in shortest possible time from serving the written warranty claim with the
proof of purchase or sales contract, subject to Item 10.
5. “MERCOR” SA has the right to extend the time of repair if the defect removal is complicated or
requires purchase of custom components or spare parts.
6. The warranty liability only covers all defects arising from causes present in the equipment at the date
of sale.
7. Defects caused by improper operation or otherwise as listed in Item 10 herein, the buyer / warranty
beneficiary will be charged with the costs of their removal.
8. Condition for rectifying defects is that the applicant makes the site/localisation where devices are
installed available, in particular, ensuring: the lift in the case of devices mounted at a height above
3m, free access to the rooms where the devices were installed and necessary revisions, dismantling
thermal insulation, disassembling suspended ceilings, disassembling other installations, if they
prevent free access to the device.
9. If the device can not be repaired at the place of its installation, "MERCOR" SA reserves the necessity
of its disassembly, possible delivery to the address indicated by "MERCOR" SA and re-assembly.
The cost of this operation lies with the buyer / holder of the guarantee.
10. The warranty does not cover:
Any damage or failure of the equipment caused by improper operation, tampering, failure to
conduct periodic technical inspection and/or maintenance established in the Operating and
Maintenance Manual, section “SERVICING AND MAINTENANCE”.
Any damage beyond reasonable control of “MERCOR” SA, and specifically: caused by force
majeure, such as torrential rainfall, flooding, hurricanes, inundation, lightning strike, power grid
overvoltage, explosion, hail, collision with aircraft, fire, avalanche, landslide and indirect
damage due to those causes. Torrential rainfall is understood as any rainfall with the
effectiveness factor of 4 or higher in accordance with the definition of the Polish Institute of
Meteorology and Water Management - National Research Institute (IMGW-PIB). If the
effectiveness factor value specified in the preceding sentence cannot be reasonably
established, the actual condition and extent of damage shall be considered at the site of their
origin as the action of torrential rain. Hurricane is understood as any wind with a minimum
speed of 17.5 m/s (and damage shall be recognised as caused by hurricanes if the effects of
such weather phenomenon has been found in the direct vicinity of the damaged property).
Damage due to failure to immediately report any defect found.
