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TROUBLESHOOTING GUIDE

12

Form No. TS2M-0210

Unit too hot.

Unit not hot enough.

Unit not working at all.

Thermostat control set too high.
Thermostat control stuck in the “on”

position.
Unit plugged into an incorrect power

supply.
Thermostat control set too low.
Location of unit is susceptible to air

currents (air conditioning ducts or

exhaust fans).
Unit not plugged in.
Unit not turned on.

Power On/Off (I/O) switch is not

functioning.
Heating element is burned out.

Thermostat control is defective.

Move Power On/Off (I/O) switch to the On (I)

position.
Contact Factory Authorized Service Agent or

Merco for assistance.
Contact Factory Authorized Service Agent or

Merco for assistance.
Contact Factory Authorized Service Agent or

Merco for assistance.

Plug unit into proper power supply.

Adjust thermostat control to a higher setting.
Block air currents or relocate unit.

Adjust thermostat control to a lower setting.
Contact Factory Authorized Service Agent or

Merco for assistance.
Verify with qualified personnel that power supply

matches unit specification.

This unit must be serviced by qualified personnel only.

Service by unqualified personnel may lead to electric

shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Turn the power switch OFF,

unplug the power cord, and allow the unit to cool before

performing any maintenance or cleaning.

WARNING

Symptom

Probable Cause

Corrective Action

Summary of Contents for TS2 Series

Page 1: ...of this manual please bring it to the attention of your supervisor Keep this manual in a safe location for future reference No opere este equipo al menos que haya leído y comprendido el contenido de este manual Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio lesión o muerte Este manual contiene importante información sobre seguridad conce...

Page 2: ...related to personal injury WARNING NOTICE CAUTION Important Owner Information i Introduction i Important Safety Information 1 Model Descriptions 2 TS2 Model 2 TS2 B Models 2 Model Designation 2 Specifications 3 Plug Configurations 3 Dimensions TS2 XX Models 3 Dimensions TS2 XXB Recessed Top Models 4 Dimensions TS2 XXB Flat Top Models 4 Electrical Rating Chart TS2 XX Models 5 Electrical Rating Char...

Page 3: ...nsory or mental capabilities Ensure proper supervision of children and keep them away from the unit Make sure all operators have been instructed on the safe and proper use of the unit This unit has no user serviceable parts If service is required on this unit contact a Factory Authorized Service Agent or contact the Merco Service Department at 800 506 9565 WARNING BURN HAZARD Some exterior surface...

Page 4: ... the power lines from the shelf to a remote control box The control box comes with a control thermostat with a range of 80 to 200 F 27 to 93 C an illuminated POWER On Off I O switch and mounting brackets The attached control box can be located up to 36 914 mm from the unit A 6 1829 mm cord and plug is attached to the control box TS2 B Thermal Shelves are available with two different styles of tops...

Page 5: ...Width A Depth B Height C Width D Depth E TS2 18 18 457 mm 19 1 2 495 mm 2 3 8 60 mm 16 3 4 425 mm 18 457 mm TS2 24 24 610 mm 19 1 2 495 mm 2 3 8 60 mm 22 3 4 578 mm 18 457 mm TS2 30 30 762 mm 19 1 2 495 mm 2 3 8 60 mm 28 3 4 730 mm 18 457 mm TS2 36 36 914 mm 19 1 2 495 mm 2 3 8 60 mm 34 3 4 883 mm 18 457 mm TS2 42 42 1067 mm 19 1 2 495 mm 5 3 8 137 mm 40 3 4 1035 mm 18 457 mm TS2 48 48 1219 mm 19 ...

Page 6: ...odels Heated Heated Model Width A Width B Width C Depth D Depth E Height F Height G TS2 24B 25 1 2 648 mm 24 3 32 612 mm 7 1 16 179 mm 19 1 2 495 mm 21 533 mm 2 1 4 57 mm 2 1 16 52 mm TS2 30B 31 1 2 800 mm 30 3 32 764 mm 7 1 16 179 mm 19 1 2 495 mm 21 533 mm 2 1 4 57 mm 2 1 16 52 mm TS2 36B 37 1 2 953 mm 36 3 32 917 mm 7 1 16 179 mm 19 1 2 495 mm 21 533 mm 2 1 4 57 mm 2 1 16 52 mm TS2 42B 43 1 2 9...

Page 7: ...EE 7 7 Schuko 32 lbs 15 kg 230 240 CE 600 652 2 6 2 7 BS 1363 32 lbs 15 kg TS2 48 100 700 7 0 NEMA 5 15P 36 lbs 16 kg 120 700 5 8 NEMA 5 15P 36 lbs 16 kg 220 640 3 0 CEE 7 7 Schuko 36 lbs 16 kg 240 760 3 2 BS 1363 36 lbs 16 kg 220 230 CE 640 700 2 9 3 0 CEE 7 7 Schuko 36 lbs 16 kg 230 240 CE 700 760 3 0 3 2 BS 1363 36 lbs 16 kg TS2 54 100 800 8 0 NEMA 5 15P 42 lbs 19 kg 120 800 6 7 NEMA 5 15P 42 l...

Page 8: ...o 36 lbs 16 kg 240 1000 4 2 BS 1363 36 lbs 16 kg 220 230 CE 1000 1093 4 5 4 7 CEE 7 7 Schuko 36 lbs 16 kg 230 240 CE 918 1000 4 0 4 2 BS 1363 36 lbs 16 kg TS2 54B 100 1110 11 1 NEMA 5 15P 43 lbs 20 kg 120 1110 9 3 NEMA 5 15P 43 lbs 20 kg 220 1110 5 0 CEE 7 7 Schuko 43 lbs 20 kg 240 1110 4 6 BS 1363 43 lbs 20 kg 220 230 CE 1110 1213 5 0 5 3 CEE 7 7 Schuko 43 lbs 20 kg 230 240 CE 1019 1110 4 4 4 6 B...

Page 9: ...nit in an area where the ambient air temperature is constant and a minimum of 70 F 21 C Avoid areas that may be subject to active air movements or currents i e near exterior doors exhaust fans hoods air conditioning ducts etc Make sure the unit is at the proper counter height in an area convenient for use Make sure the countertop is level and strong enough to support the weight of the unit and foo...

Page 10: ...xcess sealant 9 If desired or necessary the control box can be mounted in a semi remote location a Remove the control box from the bottom of the unit b If necessary remove the end brackets from the control box rotate and reposition them c The remote control box can be panel surface under counter or recess mounted If recess mounting The control box will require a hole mounting pattern of 7 5 8 W x ...

Page 11: ... 1 4 514 mm TS2 48B 48 1 2 1232 mm 48 3 4 1238 mm 20 508 mm 20 1 4 514 mm TS2 54B 54 1 2 1384 mm 54 3 4 1391 mm 20 508 mm 20 1 4 514 mm TS2 60B 60 1 2 1537 mm 60 3 4 1543 mm 20 508 mm 20 1 4 514 mm TS2 66B 66 1 2 1689 mm 66 3 4 1695 mm 20 508 mm 20 1 4 514 mm TS2 72B 72 1 2 1842 mm 72 3 4 1848 mm 20 508 mm 20 1 4 514 mm Metallic Countertop Mounting Screw Bracket Screw Z Bracket Apply a bead of NSF...

Page 12: ...figuration Refer to the SPECIFICATIONS section in this manual for details 2 Move the POWER On Off I O switch to the On I position BURN HAZARD Some exterior surfaces on unit will get hot Use caution when touching these areas 3 Turn the thermostat control to the desired temperature setting 4 Allow the unit 30 minutes to reach operating temperature WARNING CAUTION Thermostat Control Power On Off Swit...

Page 13: ... environments in which they are used Some aftermarket or generic replacement parts do not have the characteristics that will allow them to operate safely in Merco equipment This unit has no user serviceable parts If service is required on this unit contact a Factory Authorized Service Agent or contact the Merco Service Department at 800 506 9565 WARNING Cleaning To preserve the finish of the Merco...

Page 14: ...Merco for assistance Contact Factory Authorized Service Agent or Merco for assistance Contact Factory Authorized Service Agent or Merco for assistance Plug unit into proper power supply Adjust thermostat control to a higher setting Block air currents or relocate unit Adjust thermostat control to a lower setting Contact Factory Authorized Service Agent or Merco for assistance Verify with qualified ...

Page 15: ...d occur 2 Carefully turn the unit upside down and lay the unit on a flat surface Make sure to cover the surface with something to prevent scratching the unit 3 At each corner thread a 4 leg into the bottom of the unit Hand tighten until snug Do not over tighten 4 Return the unit to the upright position NOTICE Figure 14 Leg Installation NOTE The feet on the 4 legs are adjustable for leveling the un...

Page 16: ...bs fluorescent lights decorative heat lamp bulbs glass components and fuses Product failure in water heating equipment caused by liming sediment buildup chemical attack or freezing or Product misuse tampering or misapplication improper installation or application of improper voltage 2 LIMITATION OF REMEDIES AND DAMAGES Merco s liability and Buyer s exclusive remedy hereunder will be limited solely...

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