Mercedes-Benz E-Class 2011, Owner'S Manual

Page: 91 / 409

Problem Possible causes/consequences and M Solutions
You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
The engine cannot be
started using the key.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary
(
Y
page 350).
or
X
Jump-start the vehicle (
Y
page 354).
or
X
Consult a qualified specialist workshop.
The engine cannot be
started using the key.
The steering lock is mechanically blocked
6
.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions.
The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle.
A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again.
There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock.
Doors
Important safety notes
G WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G WARNING
If children are left unsupervised in the vehicle,
they could:
6 Not on vehicles with the DIRECT SELECT lever.
88
Doors
Opening
and
closing