Mercedes-Benz B-Class F-CELL, Operator'S Manual

Page: 272 / 368

R
The indicator lamp in the SOS button,
Roadside Assistance button
º
, or
Information button
E
remains
illuminated constantly in red after the
system self-test.
R
The message
Tele Aid Inoperative
or
Tele Aid Not Activated
appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized F-CELL Service Center or contact
the Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) as
soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button
E
to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (
Y
page 271).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message
Connecting call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
i While the emergency call message
Emergency alarm triggered
is
displayed, operation of the COMAND
system is not possible.
The climate control system can be
operated using the climate control panel
(
Y
page 254).
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message
Call failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
270
Useful features
Controls in detail
245_AKB; 1; 73, en-US
d2ureepe,
Version: 2.11.8.1
2009-09-03T15:03:17+02:00 - Seite 270