Mercedes-Benz 2009 R-Class, Operator'S Manual

Page: 235 / 412

Useful features
233
To ensure your system is activated and
operational, please press the
¡
button
to perform the acquaintance call. Failure to
complete either of these steps may result
in a system that is not activated.
If you have any questions regarding
activation, please call the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags deploy.
An emergency call can also be initiated
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message
Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call
Connected
appears in the multifunction
display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. The
Response Center will attempt to determine
more precisely the nature of the emergency
provided they can speak to an occupant of
the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message
Call Failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
1
Cover
2
SOS button
G
Warning!
If you feel at any way in jeopardy when in
the vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location),
please do not wait for voice contact after
you have pressed the emergency button.
Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with
the vehicle occupants.
Controls in detail
Z