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© 2013 BMW of North America, LLC

Woodcliff Lake, New Jersey 07677

The BMW name, model names and logo are registered trademarks.

European vehicles and products may be shown.

Printed in U.S.A. 07/14
SD92-443

Service and 

Warranty 

Information

 

 

2014

M5 

M6

The Ultimate

Driving Machine

®

More about BMW

 

 

 

 

 

 

 

bmwusa.com

 

1-800-334-4BMW

The Ultimate

Driving Machine

®

European model shown

*SD92-443*

Summary of Contents for M5 2014

Page 1: ...Service and Warranty Information 2014 M5 M6 The Ultimate Driving Machine...

Page 2: ...___________ Home ______________________________________________________________________ Model _________________________________________________ Year_______________ VIN Retail In Service Date__________...

Page 3: ...Engine oil 6 Maintenance services connected to a specific engine oil service 6 Maintenance services that display in CBS 7 Front brakes 7 Rear brakes 7 Vehicle check 7 Brake fluid 7 Spark plugs connec...

Page 4: ...dels 20 Federal Emissions System Defect Warranty Valid only in the U S A including Puerto Rico 21 What is not covered 22 General 22 Federal Emissions Performance Warranty Valid only in the U S A inclu...

Page 5: ...ehicle purchased from an authorized BMW center in the United States including Puerto Rico is covered by the BMW Maintenance Program for 48 months or 50 000 miles whichever occurs first Coverage begins...

Page 6: ...n Based Service Maintenance Upgrade Option Please contact your authorized BMW center for information regarding the purchase of optional Maintenance Program Upgrades Eligibility and coverage exclusions...

Page 7: ...rvice briefly appears when you switch on the ignition The Info Display immediately switches to its compute mode when you press one of the two buttons in the turn signal indicator lever For certain mai...

Page 8: ...intenance items stated herein reflect the latest information available at the time of the printing of this Booklet and are subject to change The completion of certain subsequent maintenance items or s...

Page 9: ...a concurrent with the maintenance services specified above during other repairs Should you request more frequent maintenance service the cost of these services will not be covered by the Maintenance P...

Page 10: ...hicles or may also apply retroactively Your authorized BMW center will be able to advise and perform maintenance services as required by the most recent information that applies to your vehicle The ma...

Page 11: ...trol lighting and heater air conditioning blower Check lighting system Turn signals back up license plate interior incl map reading lights glovebox luggage area lights Safety belts Check condition and...

Page 12: ...car is driven only for short distances of less than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engine s charging system will not maintain the battery I...

Page 13: ...ram reflects BMW s commitment to your complete satisfaction with the BMW ownership experience It s available for U S version BMWs in all 50 states Canada and Puerto Rico 24 hours a day 365 days a year...

Page 14: ...sonal If we are unable to contact one of your party the message relay service will document the information and will make reasonable efforts to deliver the message to the message recipient Personal Tr...

Page 15: ...payment In most cases you will simply sign a receipt from the provider of services Trip Interruption Benefits Trip interruption benefits are provided for mechanical breakdowns as follows Breakdowns t...

Page 16: ...ll be taken in conjunction with your authorized BMW center Please remember the first step in resolving a complaint is to contact the authorized BMW center that performed the work on your vehicle They...

Page 17: ...le has been out of service for repairs by a total of 20 calendar days accumulation or more or in the case of a rolling motorized house motorhome 45 days or more 4 If the same defect substantially cont...

Page 18: ...resolves disputes through mediation or arbitration Mediation is an informal proceeding whereby a neutral third party mediator helps the parties to find an acceptable resolution Arbitration is also an...

Page 19: ...o participate in mediation claims within the program s jurisdiction may be presented to an arbitrator at an informal hearing The arbitrator s decision should ordinarily be issued within 40 days from t...

Page 20: ...ltiple damages attorney s fees or consequential damages other than as provided in California Civil Code Section 1794 a and b 10 You may reject the decision issued by a BBB AUTO LINE arbitrator If you...

Page 21: ...arranty limitations or exclusions for such country or region In such case please contact the Customer Relations and Services Department for further information The BMW limited warranties apply only to...

Page 22: ...hicle is received by the authorized BMW center Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle or a part thereof All maintenance services must b...

Page 23: ...rovide less cushioning between the wheel and the road Be careful to avoid road hazards and reduce your speed especially if your vehicle is equipped with low profile tires Non genuine BMW Parts While y...

Page 24: ...LIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA LLC BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME...

Page 25: ...wed for warranty repairs to be completed after the car is received by the authorized BMW center Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle...

Page 26: ...arlier for reasons other than it being defective The car or any part of the car unless a failure causes the car to fail to conform to applicable emission regulations Any car on which the odometer has...

Page 27: ...ever is earlier This warranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions control components as listed on page 24 for which the warranty peri...

Page 28: ...EM FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYSTEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ONBOARD DIAGNOSTIC SYSTE...

Page 29: ...ur vehicle is defective the part will be repaired or replaced by BMW NA This is your short term emission control system DEFECTS WARRANTY For 7 years or 70 000 miles whichever occurs first If an emissi...

Page 30: ...r will notify you in writing of the reason s The authorized BMW center is required by law to honor the claim if notice is not given to the owner within 30 days The authorized BMW center will without c...

Page 31: ...geographically appropriate hourly labor rate that are covered under this warranty Replaced parts and paid invoices must be presented to an authorized BMW center as a condition of reimbursement for em...

Page 32: ...E FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty...

Page 33: ...tic Converter Charge Air Cooler Cylinder Head Cover Gasket Set Engine Control Module Exhaust Manifold Exhaust Manifold Gasket Fuel Feed Line To High Pressure Pump Inlet Fuel Supply Module Fuel Tank Ga...

Page 34: ...ange Card located at the back of this Booklet Please have your vehicle s 17 character Vehicle Identification Number VIN available Tire Warranty Statement Original equipment tires on new BMW vehicles a...

Page 35: ...es or if there are no cards left please contact the BMW Customer Relations Center at 1 800 831 1117 BMW of North America LLC P O Box 1227 Westwood NJ 07675 9868 Attn Customer Satisfaction NO POSTAGE N...

Page 36: ...above if known Purchased Privately Exported Traded Destroyed Lease Ended Stolen Gifted Never Owned Information Change Card Please print new owner or update your customer information For immediate upd...

Page 37: ......

Page 38: ...Jersey 07677 The BMW name model names and logo are registered trademarks European vehicles and products may be shown Printed in U S A 07 14 SD92 443 More about BMW bmwusa com 1 800 334 4BMW The Ultim...

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