5
Instructions for use for medical work chairs in the REAL 9000 PLUS device range
Introduction
21-08742-EN-01
1.2. Warranty
All components of Mercado Medic's devices
are covered by warranty, under the time
periods and general terms and conditions
set out below, unless other specific periods
and conditions are agreed in writing between
Mercado Medic and the contracting customer
in connection with major procurements.
As a user, you should contact your prescriber,
assistive technology centre or distributor if
you experience problems with the device.
Distributors in turn should contact Mercado
Medic using the contact details available
under Section 1.1. Contact details.
Warranty periods
• Metal structures: 3 years.
• Lifting mechanism (electric and gas
spring): 2 years.
• Other components (e.g. wheels, batteries,
padded parts): 1 year.
General terms and conditions
The warranty does not cover:
• Damage or condition considered to be
normal wear and tear.
• Damage caused by negligence or misuse.
• Spare parts, components or accessories
not sold by Mercado Medic.
• Adjustments to the device made by
unauthorised service technicians.
• Components previously fitted to devices
other than the item in question.
• Bleaching or natural variations in the
colours of fabrics, synthetic leather and
natural leather.
1.1. Contact details
Manufacturer
Street address: Mercado Medic AB,
Tryffelslingan 14, SE-181 57 Lidingö, Sweden
Postal address: Mercado Medic AB,
Box 1074, SE-181 22 Lidingö, Sweden
Tel: +46 (0)8 555 143 00
Website:
Servicing and technical support
Telephone: +46 (0)8 555 143 08
To report warranty claims, adverse events
and incidents or other feedback please use
the form at
Distributor
Space for additional distributor contact
details:
Summary of Contents for REAL 9000 PLUS Series
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