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Mellanox Technologies
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6 Troubleshooting
Problem Indicator
Symptoms
Cause and Solution
LEDs
System Status LED is blinking
for more than 5 minutes
Cause: Mellanox Onyx (MLNX-OS) software did not
boot properly and only firmware is running.
Solution: Connect to the system via the console port,
and check the software status. You might need to contact
an FAE if the Mellanox Onyx (MLNX-OS) software did
not load properly.
System Status LED is red
Cause:
Critical system fault (CPU error, bad firmware)
Over temperature
Solution:
Check environmental conditions (room temperature)
Fan Status LED is red
Cause: Possible fan issue
Solution:
Check that the fan is fully inserted and nothing
blocks the airflow
Replace the fan FRU if needed (possible in SN2700,
SN2740 and SN2410 only)
PSU Status LED is red
Cause: Possible PSU issue
Solution:
Check/replace the power cable
Replace the PSU if needed (possible in SN2700,
SN2740 and SN2410 only)
