Megger PFL22M1500 Series, User Manual

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AVTMPFL22M Rev 1 April 2011
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6
MAINTENANCE
Due to the nature of the PFL and the high voltages and energy levels present in
the instrument, it is recommended that any maintenance is undertaken by a
Megger Authorized Service Center.
Operators should inspect all connections and cables prior to operation, and in
the event of damage should either make-good locally or repair them for repair
via the Megger Authorized Service Center route.
In the event that Service is required, contact your Megger representative or local
Megger Authorized Service Center for instructions, a product Return
Authorization (RMA) number, and shipping instructions.
When reporting any failures or issues please have available all pertinent
information, including catalogue number, serial number, and symptoms of
problem.
Typical Information that will assist us:-
1. Model Number and Serial Number of the equipment?
2. Voltage and frequency of supply.
3. Was the unit connected via an extension lead/cord?
4. Was there an earth/ground connection in the supply?
5. Was the unit correctly earthed/grounded?
6. What was the type of test being undertaken when unit failed?
7. What was being tested, including length and voltage rating?
8. Any other information on what was being tested that you think will help us.
9. What was the first indication of the failure? (smoke, smell warning message)
10. Any other unusual signs or indications?