All warranty claims are evaluated under the terms of this limited warranty. If a product falls within the warranty period and if, upon examination by MSI
it is found to have failed for a covered cause, MSI will, at its sole discretion, repair or replace the defective part or product or reimburse the purchaser
a pro-rated portion of the purchase price based on the percentage of the warranty period still remaining as of the date that the returned product was
received by MSI. Should a replacement part or product be discontinued or unavailable, MSI reserves the right, in its sole and absolute discretion, to
substitute a comparable replacement part or product for the defective part or product. MSI warranty obligation hereunder is limited solely to the repair or
replacement of or reimbursement for the particular parts or products determined by MSI to have failed for a covered cause within the warranty period.
In no event shall MSI be responsible to replace or reimburse purchaser for any products or portions of a system that MSI determines has not failed for a
covered cause within the warranty period, even if such other products or portions of a system are used together with products being repaired or replaced
by MSI under this warranty and the repaired product differs in brightness, colors or any other attribute after the repair.
Costs of removal, shipping to MSI or its authorized representative and reinstallation are solely the responsibility of the purchaser. If MSI determines that
the product is covered by this limited warranty, it will only pay for parts and labor as indicated by product type. If MSI determines that the product is not
covered by this limited warranty, the purchaser will have the option of paying for the repair (if the product can be repaired) and the purchaser shall be
responsible for the cost of shipping the repaired product back to the purchaser. MSI reserves the right, in its sole and absolute discretion, to decline any
repair.
Product / Series
Warranty Period
Coverage
BATTERY POWERED LED
Six month battery one year all other components
1, 2
MOVING
LED,
HAZERS
One
Year
2
OUTDOOR
IP
RATED
LED
Two
Years
3
HOUSE LIGHT LED, DECORATIVE LED, COMPACT LED, iCANDY LED, THEATRICAL LED, STROBE WASH LED,
Three Years
4
FOLLOW SPOT LED, PRODUCTION & HOUSE OF WORSHIP CONTROL, ARCHITECTURAL CONTROL,THEATRICAL
CONTROL, DANCE VENUE & MOBILE DJ CONTROL, DIRECT VIEW LED DISPLAYS, AND MV CONTROLERS
1. Battery, 183 days six months 2. Parts and Labor, 365 days one year 3. Parts and Labor, 730 days two year 4. Parts and Labor, 1095 days three year
This limited warranty excludes any defects caused by, resulting from or relating to the following:
Normal wear and tear of lamps, color media, brushes, contact rings, lamp sockets, belts and other parts prone to wear and tear.
Misuse, abuse, improper handling, accident, alteration or attempts to repair by or on behalf of the owner or any person not authorized by MSI.
Damage to the product resulting from acts of God, including, but not limited to, earthquakes, hurricanes, tornados, lightning and other natural disasters, fire, explosion, flood, riots, civil disorder
or any other cause beyond the reasonable control of MSI.
Exposure to harsh or excessively corrosive environmental conditions (whether indoors or outdoors), including, but not limited to, extreme temperatures, humidity, atmospheric conditions
(including salinity or pressure), radiation (UV, infrared or nuclear), shock and conditions which exceed the product’s Ingress Protection (“IP)” rating.
Use of the product in a manner which exceeds the applicable product specification, including, but not limited to, exposure to excessive, insufficient or other voltage conditions.
Installation or use of the product not in accordance with the technical documentation, MSI guidelines (as may be posted on its website at
www.megasystemsinc.com
from time to time or
otherwise designated by MSI or its brands) or applicable building and electrical codes, regulations and standards.
Failure to maintain the product in accordance with the technical documentation.
Natural degradation and color shift of the LED source over the course of normal product use.
Slight deviations in the specified values of intensity and color that do not affect the functionality of the product.
Use of the product not for its intended purpose.
IN NO EVENT SHALL MEGA SYSTEMS, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE LOSS OR DAMAGE OF
ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUES, LOSS OF USE OF THE PRODUCT OR ANY OTHER GOODS OR ASSOCI-
ATED EQUIPMENT, DAMAGE TO ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE PRODUCTS, FACILITIES OR SERVICES, DOWN
TIME COST, INSTALLATION OR LABOR COSTS, OR CLAIMS OF THE PURCHASER’S CUSTOMERS, WHETHER BASED ON WARRANTY, CONTRACT OR NEG-
LIGENCE, ARISING IN CONNECTION WITH THE SALE, USE OR REPAIR OF THE PRODUCT. MEGA SYSTEMS INC’S MAXIMUM LIABILITY SHALL NOT, IN ANY
CASE, EXCEED THE PURCHASE PRICE OF THE PRODUCT THAT GIVES RISE TO THE CLAIM.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH HEREIN, ALL PRODUCTS SOLD BY MEGA SYSTEMS, INC. ARE SOLD “AS IS” WITHOUT ANY WARRANTY,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY AND SPECIFICALLY DISCLAIMED BY MEGA SYSTEMS, INC.
WARRANTY FOR PRODUCTS PURCHASED AFTER JANUARY 1, 2021
MEGA SYSTEMS INC
(“MSI”) hereby warrants to the original purchaser/owner (“Customer”), MSI products to be free of manufacturing defects in material and workmanship, for the warranty periods
as defined below from the original purchase invoice date. This warranty applies exclusively to new MSI branded and/or distributed products listed below, purchased from an MSI AUTHORIZED dealer/
reseller. This warranty is not transferable and may or may not apply to products sold and/or forwarded outside the United States. Please contact MSI for applicable regional product warranty information.
The purchase of MSI product constitutes the Customer’s acceptance of all warranty terms and conditions as listed in this limited warranty statement. This warranty provides the Customer with legal rights
which may vary from state to state. Please contact MSI regarding warranty questions prior to purchasing.
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