11
Troubleshooting
Problem
Cause
Solution
Control unit does
not operate.
The control unit may not be
attached to a power source
or a fuse may need replacing.
Check the control unit is
connected to an electrical
power outlet.
Check the control unit is
switched on.
Check the mains plug fuse
(3 AMP) and both control unit
fuses (1 AMP).
Control unit
operational but red
Alarm LED illuminates.
Mattress Overlay fails
to inflate.
The alarm illuminates when
Mattress Overlay pressure
fails to reach or drops below
the accepted minimum level,
this can be an indication of
an air leak in the system.
Check both air hoses are
properly attached to the
control unit.
Check all hoses along the
inside of the overlay – each
should be firmly connected.
Check each air cell is securely
attached to the connecting
air pipe.
Check all cells, pipes and hoses
for any air leakage.
Check that the air filter cover
is correctly secured and the air
filter is clean.
Do not try to open the
control unit. Opening the unit
could cause personal injury or
equipment damage.
Patient is sinking or
‘bottoming out’
while lying flat on
the mattress overlay.
The pressure may be set too
low for the patient’s weight.
Increase pressure setting –
usually an incremental increase
is sufficient, however wait
10-12 minutes (one full cycle)
before checking the increase
was sufficient.
Check effective system
performance by conducting
a ‘bottoming out’ test as
described on page 10.
If the problem cannot be resolved, please contact a Medistore Service Centre for
further support.
Summary of Contents for ProCair 3000
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