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11

Troubleshooting

Problem

Cause

Solution

Control unit does  
not operate.

The control unit may not be 
attached to a power source  
or a fuse may need replacing.

Check the control unit is 
connected to an electrical 
power outlet.

Check the control unit is 
switched on.

Check the mains plug fuse  
(3 AMP) and both control unit 
fuses (1 AMP).

Control unit  
operational but red 
Alarm LED illuminates.

Mattress Overlay fails  
to inflate.

The alarm illuminates when 
Mattress Overlay pressure  
fails to reach or drops below 
the accepted minimum level, 
this can be an indication of  
an air leak in the system.

Check both air hoses are 
properly attached to the 
control unit.

Check all hoses along the 
inside of the overlay – each 
should be firmly connected.

Check each air cell is securely 
attached to the connecting  
air pipe.

Check all cells, pipes and hoses 
for any air leakage.

Check that the air filter cover 
is correctly secured and the air 
filter is clean.

 

Do not try to open the 

control unit. Opening the unit 
could cause personal injury or 
equipment damage.

Patient is sinking or 
‘bottoming out’  
while lying flat on  
the mattress overlay.

The pressure may be set too 
low for the patient’s weight.

Increase pressure setting – 
usually an incremental increase 
is sufficient, however wait 
10-12 minutes (one full cycle) 
before checking the increase 
was sufficient. 

Check effective system 
performance by conducting 
a ‘bottoming out’ test as 
described on page 10.

If the problem cannot be resolved, please contact a Medistore Service Centre for  
further support.

Summary of Contents for ProCair 3000

Page 1: ...User Guide ProCair 3000...

Page 2: ...fore operating this medical equipment it is important to read this User Guide and understand the operating instructions and safety precautions Failure to do so could result in patient injury and or da...

Page 3: ...allation 7 Unpacking Inspection 7 System Installation 8 Control Unit Installation 8 Operation 9 Control Unit Panel 9 Removal and Transport Function 10 Troubleshooting 11 Maintenance and Cleaning 12 13...

Page 4: ...are isolated from the internal metal motor components with protecting insulation WARNING The double insulated system is intended to protect the user from shock resulting from a break in the Control Un...

Page 5: ...grounded power receptacle and use the power cord supplied with the system Exposure of the electronic Control Unit to any liquid while it is plugged in could result in a severe electrical hazard Medist...

Page 6: ...y It is controlled by a simple analogue interface with a dial to control comfort settings and a visible alarm to warn of system low pressure or power failure On the left side of the Control Unit are t...

Page 7: ...ess Overlay and accessories from the shipping cartons Inspect all items for any damage that may have occurred during shipping Any damage or missing components should be reported to a Medistore Service...

Page 8: ...lation a Position Control Unit by its hanging hooks over foot board of the bed or on the floor under the bed b Attach two inflation air hoses to Control Unit with the press on quick release connectors...

Page 9: ...air cells and therefore coming in contact with mattress You should be able to slide your hand between the cells underneath the patient s sacral area bottom along a cell that is deflated Ensure patien...

Page 10: ...minutes for the setting to take effect 2 Ensure that the overlay is not currently undergoing an alternation If not then turn off Control Unit and disconnect both hoses Immediately connect the air hose...

Page 11: ...hoses along the inside of the overlay each should be firmly connected Check each air cell is securely attached to the connecting air pipe Check all cells pipes and hoses for any air leakage Check that...

Page 12: ...TION Do NOT dry the Top Cover using the HEAT cycle or a dryer Air dry or select a low or NON heat dry cycle Washing Alternative If there are no visible signs of body fluids and or substances on the to...

Page 13: ...to prevent scratches 4 Carefully pry off the cover of the air filter remove and discard the filter material and fit new there may be a small locking screw use a small Philips head to remove this firs...

Page 14: ...th 2000mm Width 880mm Height 90mm Weight 8 4kgs Control Unit Dimensions Weight Height 115mm Width 135mm Depth 270mm Weight 2 1kgs Power Rating 12VA Cells 21 cells Cell material 0 15mm TPU film laminat...

Page 15: ...roblem failure is due to customer damage negligence and or misuse unauthorised repairs Items not covered under warranty include but are not limited to stains punctures cuts damages to electrical cords...

Page 16: ...the CE mark in accordance with EC Directive on Medical Devices 93142lE EC Control Number 95CG Classified by Underwriter s Laboratory Inc for UL 2601 1 standard for Medical Electrical Equipment Medist...

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