Medisana Massage office chair MSO, Manual

Page: 26 / 108

20
GB
5 Warranty
Warranty and repair terms and conditions
In case of a warranty claim, contact your specialty store or a service point.
Should you have to send the unit in, note the malfunction and include a copy of the receipt.
The following warranty conditions apply:
1. A warranty of 3 years starting on the date of sale is given on MEDISANA products. In case
of a warranty claim, the date of sale must be verified by a proof of purchase.
2. Flaws due to material or manufacturing defects will be resolved without cost during the
warranty period.
3. The warranty period is not extended in case of a warranty claim, neither for the unit nor for
replaced parts.
4. The warranty does not cover:
a. any damages caused by incorrect use, e.g. by failure to observe the instruction manual;
b.
damages caused by maintenance or repair carried out by the consumer or unauthorized
third parties;
c. damages caused during transit from the manufacturer to the consumer or during
transmittal to the service point;
d. accessories subject to normal wear and tear.
5. There is no liability for indirect or direct consequential damages caused by the unit if the
damage to the unit is accepted as a warranty claim.
MEDISANA AG
Jagenbergstraße 19
41468 NEUSS
Germany
eMail:
info@medisana.de
Internet: www.medisana.de
The service address is found on a seperately enclosed sheet.