Medion The Touch X9613 User Manual Download

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Saf

Connecting

Operation

Help

Appendix

Chapter 4

Customer Service &

Self Help

Subject Page

Data and System Security ............................................... 75

System Restore ............................................................... 76

FAQ – Frequently Asked Questions ................................. 79

Customer Service ............................................................. 81

Upgrades and Repairs ................................................... 85

Recycling and Disposal ................................................... 86

Summary of Contents for The Touch X9613

Page 1: ...cation programs incorporate extensive help functions As a general rule you can access help functions by pressing F1 on the keyboard These help functions will be available to you while you are using the Microsoft Windows operating system or the re spective application program We have listed further useful sources of information in the section Getting to know Win dows 7 starting on page 57 Audience ...

Page 2: ...o both work and leisure We are pleased to welcome you as our newest customer Thank you for choosing our products 2010 Medion All rights reserved Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation in the U S and other countries Pentium is a registered trademark of Intel Corporation The names of actual companies and products mentioned herein may be the trademarks of thei...

Page 3: ...nents 16 Sensor Buttons 17 Getting Started 18 Step 1 Inserting batteries in keyboard 18 Step 2 Connecting the keyboard and power on 18 Step 3 Power on 18 Step 4 Starting Initial Setup 19 Step 5 Finalising 19 Short Description of the Windows Desktop 20 Operation 23 The Multi Touch Display 25 Operation 25 Cleaning 25 Screen Resolution 25 On Screen Keyboard 26 Appearance and Personalization 26 Contro...

Page 4: ...y Cards 40 Removing Memory Cards 40 Express Card 41 Installing Express Card 41 Removing Express Card 41 The Sound System 42 Configuration of the Loudspeakers 43 Webcam 44 Actual example using Windows Messenger 44 Microphone amplification 44 USB Port 45 eSATA port 45 Remove S ATA devices 45 The TV Tuner Card 46 The Remote Control 47 Button Layout 48 AV inputs and outputs 50 Connection of an externa...

Page 5: ...ftware 66 Software Uninstallation 67 Windows Activation 68 Product Activation on your PC 68 BIOS Setup 69 Execution of the BIOS Setup 69 BullGuard Internet Security 70 Customer Service Self Help 73 Data and System Security 75 Data Security 75 Maintenance Programs 75 System Restore 76 Correction 76 Windows Update 77 Windows Update Information for Data Security 78 System Restore 79 Limits of the Rec...

Page 6: ...posal 86 Appendix 87 Standards 89 Electromagnetic Compatibility 89 Electrical Safety 89 Ergonomics 89 Noise Emission 90 ISO 13406 2 Class II 90 Information about the Regulatory Compliance according to R TTE 92 FCC Compliance Statement 93 Making Copies of this Manual 93 Conditions of Warranty for the United Kingdom 94 Index 99 ...

Page 7: ...Safety Connecting Operation Help Appendix Chapter 1 Safety Subject Page Operational Safety 3 Data Security 4 Connecting 4 Battery Treatment 6 ...

Page 8: ...Table of contents 2 ...

Page 9: ... and openings of the PC This may lead to electric shock electrical short circuit or fire that will damage your PC Do not cover the slots and openings in the PC casing These openings are for venti lation purposes Covering these vents may lead to overheating Please keep free a minimum distance of 20 cm on all sides when setting up the PC Do not subject the device to drops of water or spray or put an...

Page 10: ...ns adapter with the enclosed mains connection cable only The adapter possesses an on off switch If the switch is on OFF 0 no power is re quired and the All In One PC will not be supplied with power For additional safety we recommend the use of an overvoltage protector in order to protect your All In One PC from damage by voltage peaks or lightning carried through the power network If you wish to s...

Page 11: ... of data Please note that only shielded cables shorter than 3 meters 9 84 ft should be used for the external interfaces Please only use double screened cables for printer cables Do not replace the cables supplied with the machine by any others Use the cables belonging to the scope of the delivery exclusively because they will have been tested extensively in our laboratories Also only use the conne...

Page 12: ... and consult a doctor Do not expose batteries to strong impact by dropping or throwing the batteries Do not reverse the positive and negative terminals to avoid short circuit Do not mix used and new or different types of batteries together Your equipment may not operate properly In addition the battery exhausted first may be excessively drained over discharged Remove promptly the used batteries fr...

Page 13: ...Help Appendix Chapter 2 Setting Up Getting Started Subject Page Included with your PC 9 Setting Up 10 Views 13 Bottom Components 13 Front Components 14 Left and Right Side 15 Back Components 16 Sensor Buttons 17 Getting Started 18 ...

Page 14: ...Operational Safety 8 ...

Page 15: ...er service representative Your PC bundle should include the following components All In One PC Power adapter with connection cable model FSP FSP120 AAC Wireless keyboard incl Touchpad 2 batteries type Mignon LR6 AA 1 USB receiver Wireless remote control 2 batteries type Micro LR03 AAA OEM Version of Operating System Application Support Disc Documentation Note Keep the original packing in case the ...

Page 16: ...he monitor can be installed with various degrees of slant Set up Location Keep your PC and all units connected to it away from moisture dust heat and di rect sunlight Failure to observe these instructions can lead to malfunctions or dam age to the PC To prevent damage to your PC from a fall place and operate the PC and all con nected units on a stable balanced and vibration free surface ...

Page 17: ...cir cuit Ergonomics Note Ensure that the monitor is set up in such a way that reflections glare and light darkness contrast are avoided You should not position the monitor in close proximity to a window as this is usually the brightest area of the room and may cause visual impairments during daylight hours Always position the monitor in a line of sight that runs parallel to the window front see pi...

Page 18: ...t angle to your thighs Your feet should rest flat on the floor If necessary use a footrest but double check that you have your seat height adjusted correctly before getting a footrest Arms Your arms should be relaxed and loose elbows close to your sides with forearms and hands approximately parallel to the floor Wrists Your wrists should be as straight as possible while using the keyboard mouse or...

Page 19: ...omponents similar picture 1 Power Socket p 18 2 HDMI port p 50 3 Audio input for the video mode p 50 4 VGA input p 50 5 SCART input p 50 6 USB port p 45 7 e SATA Port p 45 8 LAN Port RJ 45 p 53 9 DVB T and analog aerial connection p 46 10 DVB S aerial connection S 46 ...

Page 20: ... Webcam p 44 12 Light sensor 13 Microphone p 44 14 Multi touch display p 25 15 Fingerprint sensor p 56 16 Power ON OFF p 18 17 Operating access display 18 Sensor buttons p 17 19 Control panel with sideshow touchdisplay p 28 20 Volume control p 42 ...

Page 21: ... connection for a central loudspeaker or a subwoofer p 43 23 Microphone p 43 24 Line In p 43 25 Audio Out Digital Audio Out S P DIF optical p 43 26 Optical Drive p 36 27 Express Card Slot 54 p 41 28 Multimedia card reader p 40 6 USB port p 45 Ports with dual function Configuration is set with the included software p 43 ...

Page 22: ...ck components 29 Hard drive slot 30 Cover for HDMI and audio out as well as TV Tuner 31 Stereo speaker 32 Cover for the VESA device for attaching it to a wall holder 33 Mirror for simplified use of the connections ...

Page 23: ...educe the value when the OSD is switched on with this button Select a setting and increase the value when the OSD is switched on with this button Go back one level in the OSD You will be able to set the OSD back to the standard value with this when the OSD is switched off Direct setting of the video mode Personal Standard Vivid or Mild Switch on off the control panel with sideshow touchdisplay Swi...

Page 24: ...keyboard over and open the battery compartment 2 Insert two batteries LR6 AA 1 5V Ensure that the polarity corresponds to the illus tration must correspond with and with 3 Shut the battery compartment Note The operation of the keyboard is described on page 31 Step 2 Connecting the keyboard and power on 1 Connect the USB receiver to a USB connection of your All In One PC 2 Set the switch under the ...

Page 25: ...tem and the individ ual components completely Your operating system is finished loading when a welcome screen is shown on your display Follow the instructions on the screen Dialogue boxes will explain any steps that need to be taken The greeting procedure will guide you through the following screens and dia logues Should you have any questions just click on License agreement Please read through th...

Page 26: ...sor away from the miniature the full screen preview will close Windows Search Windows Search helps you find almost all data located on the All In One PC quickly and easily With Windows 7 you get search results with greater relevance and they are easier to understand Program Bar The most commonly used software programs are listed here The operating system recog nises all this automatically Clicking...

Page 27: ...anges System tray System tray on the current time When certain events occur for example upon receipt of an e mail message or upon opening the task manager it may happen that too many noti fication symbols are displayed in this field Windows displays a notification symbol when an event occurs After a short time Windows places the symbol in the background in order to maintain the straightforwardness...

Page 28: ...Getting Started 22 ...

Page 29: ...h Display 25 Control Panel with SideShow Touchdisplay 28 The Keyboard incl Touchpad 31 The Hard Drives 34 The Optical Drive 36 The Card Reader 40 The Sound Card 42 The Webcam 44 The eSATA USB Port 45 The TV Tuner Card 46 The Remote Control 47 AV inputs and outputs 50 Network 53 Software 57 ...

Page 30: ...The Multi Touch Display 24 ...

Page 31: ...o clean the display use only suitable cleansers such as glass cleansers or monitor cleansers available in the retail trade Screen Resolution The screen has a native resolution of 1920 x 1080 pixels If you change to a presentation with different characteristics in the Windows Control Panel Appearance and Personalization Display Settings Adjust screen resolution Help Program the dis play will not ap...

Page 32: ...tion menu 3 Select the Ease of Access Center 4 Click on Start On Screen Keyboard Appearance and Personalization This program offers you the possibility of adjusting the presentation on your display This includes the background image the screensaver Active Desktop web and additional settings of your display and your graphics card for example The program can be started in the following way Right mou...

Page 33: ...ting Operation Help Appendix The Multi Touch Display 27 The following adjustment possibilities are available Personalization Display Desktop Gadgets Taskbar and Start Menu Ease of Access Center Folder Options Fonts ...

Page 34: ... can be displayed and op erated in the case of your All In One PC Operating the touchdisplay You will operate mini applications through the touch display You will carry the following commands as follows Point touched Command Function BACK Go back one menu level within the operating field MENU Open the menu Move to the left on the surface of the control panel Move to the right on the surface of the...

Page 35: ...ll only be necessary if you have set your All In One PC back to the deli very status Go to the installation of the operating field as follows 1 Switch the operating field on with the sensor button 2 Click on Start 3 Click on Computer with the right mouse button A selection menu will open 4 Click on Properties The window with the basic information of your All In One PC will be displayed 5 Click on ...

Page 36: ...e hardware that I manually select from a list and confirm with Next 22 Select Windows SideShow and click on Next 23 Click on Have Disk 24 Click on Browse and then on E into the folder Driver 25 Open the folder SideShow 26 Open the folder Win7 x64 27 Open the folder SideShow 28 Open the inf file and then click on OK 29 Click on Next and follow the instructions on the screen to finish the installati...

Page 37: ...y tuning if the bat tery display lights up The Alt and Ctrl Keys The left Alt key performs certain functions in conjunction with other keys The application program determines these functions In order to enter a combination of keys that include the Alt key hold the Alt key down while pressing the other key The right Alt key operates in a similar way but selects certain special characters The Ctrl k...

Page 38: ...ic files through the Win dows Media Center Fn F4 My Pictures Direct access to the media library of images through the Windows Media Center Fn F5 Record TV Direct access to TV recordings through the Windows Media Center Fn F6 DVD Direct access to the film library through the Windows Media Center Fn F7 Skips backwards to the previous track title of multimedia files Fn F8 Skips forwards to the previo...

Page 39: ...ens your standard internet browser E Mail Opens your standard e mail program Backwards Back to the last website file display Forwards Forwards to the next website file display Search Activates the Search function of the operating system Update Updates the content of the active window ...

Page 40: ...itch off the computer while the busy indicator is lit since this may result in loss of data A flickering hard drive display is your indication that the All In One PC is accessing the hard drives Usually your hard disk is divided into more partitions The configuration of your hard drive can be displayed and configured under Disk Management To familiarise yourself with the hard drive configuration s...

Page 41: ...ry of drive C includes important files required to start Windows In the factory setting these files are hidden for safety reasons C Programs As the name suggests in this directory programs install the files be longing to the application C Windows The main directory of Windows This is where the files of the operat ing system are saved D Additional memory for data storage E Driver This folder includ...

Page 42: ...aused by faulty media is excluded from warranty and any repair will be charged Loading a Disc 1 Push a disk slightly into the optical drive with the lettered side facing until the disk is pulled in 2 The E drive letter will have been allocated to your optical drive in the delivery status You will have easy access to your files on your disks with Windows Explorer Computer Start the Computer Help Pr...

Page 43: ...name of a data protection program incorporated by the movie industry as an action against illegal copies Among the numerous regulations for CSS licensees the most important ones are the coun try specific playback restrictions In order to facilitate the geographically restricted release of movies DVD titles are released for certain regions Copyright laws require the restriction of each DVD movie to...

Page 44: ...k disc the information is burnt onto the disc with the laser of the Rewriter Therefore these discs are more sensitive than normal CDs Please avoid the following when using recordable rewriteable discs especially blanks that have never before been used radiation by direct sunlight UVA UVB scratches and damage to the disk surface extreme temperatures ...

Page 45: ...VD and Blu ray disks The contents of a HD DVD or a Blu ray disk can only be played with the Power DVD software supplied with the device and Media Center Note Windows Media Player does not support any high resolution video formats The playback software must be updated regularly by means of the internet so that the reproduction of the newest title will be guaranteed at any time The intervals between...

Page 46: ...t included in the scope of delivery Inserting Memory Cards Note Memory cards can only be installed in one direction Do not attempt to in sert a card by force This can damage the card reader and or the card Inscribe the card in such a way that the contacts point backwards when the PC is upright Push the memory card into the slot If a card is inserted a free drive letter will be allocated to it in t...

Page 47: ...hat come with your Express card before installation Remove the dummy card from the slot before installation Re place the card to protect contacts against dirt if the Slot is not used Removing Express Card Please take note of the following before removing the Express card Terminate the program which you used with the card Left click on the icon Safely Remove Hardware in the taskbar select the card ...

Page 48: ...g damage to your hearing Set the volume to the lowest level before reproduc ing any sound Start the sound reproduction and increase the volume to the level that is comfortable for you Changing the basic settings of the equalizer can also cause damage to the hearing of the listener It can cause damage to the hearing ability of the lis tener if a device is operated through earphones with an increase...

Page 49: ...ctions can be configured in such a way as to connect to a surround sound system Configuration of the Loudspeakers Connect the plug of one audio device with one of the audio sockets The device will be recognised In the Speakers dialogue you can select the following settings under Speaker Configuration Stereo Quadrophonic loudspeaker 7 1 loudspeaker The current function will be dis played if you mov...

Page 50: ...ow your display image A wizard helps you optimize the settings of your speakers microphone and webcam Follow the instructions on your screen 3 Click on Finish to transmit your image via the webcam 4 If your contact also has a webcam click on the camera icon below the display im age of your contact to receive the live image Microphone amplification You are also able to amplify the built in micropho...

Page 51: ...Mbit s or 12 Mbit s depending on the device connected USB 2 0 can reach up to 480 Mbit s Note If possible always connect your USB devices to the same port where it has been installed Otherwise you will get a new ID and your operating system will ask for a new installation of the driver eSATA port eSATA stands for external Serial ATA and is used for connecting external hard disks Unlike common USB ...

Page 52: ...sion with your digital satellite equipment through the DVB S connection 1 Connect your satellite equipment at the TV socket of your TV tuner Attention Pull the antenna out when the device is not being used particularly during bad weather This protects your device from lightning We supply you with the optimum software for digital television digital photography and digital music with the Windows Med...

Page 53: ...remote control set can only be used to control the Media Center program on your PC In order for it to work the following conditions must be met The All In One PC must be booted up Windows must be fully loaded The driver software must be installed All these conditions are met in the delivered state ...

Page 54: ...ch the operating field with the SideShow touch display on off Change AV sources Switch the AV Mode on and off In AV mode Menu In PC mode Change the display Press to increase the volume Press to lower the volume With these navigation keys you can navigate between selection and menu elements Press the OK button to confirm Press to select the next channel You select the previous channel with Mute Swi...

Page 55: ... The Remote Control 49 Pauses the playback at the selected point Ends the playback recording Rewind Starts playback Fast forward Direct selection of the TV channels by means of numbers Number entry in the case of some functions video text etc ...

Page 56: ...ugh the HDMI cable With a SCART cable Connect your AV device to the SCART input of the All In One PC An additional cable for sound broadcasting is not necessary because this will take place through the SCART cable With a VGA cable Connect a VGA cable monitor cable not supplied to the VGA input of the All In One PC and to the graphic card output of the PC or All In One PC Connect an audio cable to ...

Page 57: ...tings available follows Main menu Submenu Function Picture Video mode Select video mode Personal Standard Vivid Mild This function can also be carried out directly by means of the sensor button or through the remote button Brightness Reduce or increase brightness Contrast Reduce or increase contrast Sharpness Reduce or increase sharpness Color Reduce or increase colour Tint Set the colour tone Col...

Page 58: ...ment This is not included in the scope of the delivery but it can be obtained through a specialist shop Read precisely which cable you need in the Operating Instruction of your TV device How to Connect the All In One PC to a Television Note To use the TV function you must first connect the TV to the graphics card before starting up the All In One PC 1 Shut down Windowsand power off the All In One ...

Page 59: ...etwork A network means connecting your PC to another or several other PCs Users can transfer information and data between computers and share resources such as printers modems and hard disk drives Here are some practical examples You can exchange Email and manage appointments in an office Users share a printer in a network and save their data on a central server Two or more PCs can be connected to...

Page 60: ... fee may be required to use a public access point To set up a wireless network to share Internet access files and printers at home you will need an access point a router and a broadband DSL or cable modem Some access points can also serve as a router and or a broadband modem Check with your retailer to find the best solution for your needs A link to another computer with wireless LAN functionality...

Page 61: ...mmunicate What might be the problem Maybe one of the used network boards works with a different speed e g 10 instead 100 Mbit and your network computer is unable to recognize this If necessary set the network driver to the compatible speed If two PCs should be linked you require a cross link cable other wise use a patch cable In addition check the protocols and the configuration The data transmiss...

Page 62: ... you cannot identify yourself by your fingerprint e g when working on someone else s com puter you can log in with your access data in the usual way Registering fingerprints Your fingerprint sensor will have been pre installed as far as possible The adjustment to the user is still missing The registration of your fingerprints is necessary for this Important The entry of the Windows password is nec...

Page 63: ...play miniatures of each file or each window open in the program Moving the cursor over the miniature displays a full screen preview of the par ticular window Moving the cursor away from the miniature closes the full screen preview Jump lists Jump lists offer a practical possibility when opening files which you have recently worked on To display recently used files just right click the application ...

Page 64: ... located on it will be instantly visible Click on the Titlebar of the window shake it and all open windows will be displayed as symbols on the Taskbar Shake the window again and the other windows will be dis played again Better device management Windows 7 enables you to close manage and use all devices through the Devices and Printers central function All devices are displayed in a central positio...

Page 65: ... files were located on one single hard drive This allows you to store digital photos on the computer in your home office and then enjoy easy access to them from a laptop in any other room in the house Similarly the printer in home office is automatically released for all PCs in the house as long as they are all in the home network group Beginners and persons changing from other Windows versions sy...

Page 66: ...ing you need to know about the features of the All In One PC It is the aim of this feature to enable both beginners and experienced users to make addi tional setting for the optimal use of Windows 7 after first bringing the All In One PC into operation ...

Page 67: ... Change the size of the text on your screen Use Getting Started to understand your All In One PC better and in order to be able to use it optimally It will also serve you as an additional source of information for recogniz ing and removing potential problems You will call up Getting Started as follows 1 Click on Start 2 Select Getting Started in the Program List Windows 7 User Account Control The ...

Page 68: ...further information on any element in the Control Panel category view hold the cursor over the symbol or category name and read the pop up display text To open one of these elements click on the associated symbol or category name For a few of these elements a list with executable tasks will open with a selection of indi vidual Control Panel elements Searching for the desired control elements may b...

Page 69: ...enter functions is below Main menu Sub menu TV Films Recordings You will have the possibility of recording broadcasts if you con nect a TV tuner You can play back the broadcasts recorded de lete them or burn them on external media through this Menu point Play back DVD You will play DVDs through this Menu point Set up TV You will have the possibility of configuring the TV signal here if you have an...

Page 70: ...layer or a digital camera you will be able to synchronise the respective data to an external device with the All In One PC through this sub menu Extension set up You will be able to set up a Windows Media Center extension by means of this sub menu You will be able to access the data on your All In One PC by means of a cable or wireless network Only media You will switch to the full image of the Me...

Page 71: ...tle here Play back everything You will start the playback of all the files stored in your music library by means of this sub menu Radio You will have the possibility of listening to a radio broadcaster and to administrate it if you have external radio tuner hardware available Search You will be able to search for music titles composers artists albums etc in a targeted way by means of this sub menu...

Page 72: ... See page 75 for further information regarding data backup How to Install your Software Please follow the instruction of the software vendor We will describe a typical installation Once you insert a CD the installation menu is started automatically Note If the automatic start does not work it is likely that the so called Autorun function has been deactivated Read the respective chapter in Windows ...

Page 73: ... given by the program Software Uninstallation In order to remove installed software from your PC follow the next steps 1 Click on Start 2 Click on Control Panel 3 Then select the Programs option 4 Select the respective program start the uninstallation and follow the instructions on the screen ...

Page 74: ...owever activation needs your unique Product ID which can be found on the Certificate of Authenticity sticker on your PC housing When you call please inform your agent that you are running an OEM SLP version of the software Product Activation on your PC In few cases it may still be required to activate Windows 7 If an activation via the internet is acknowledged with an error message you should perf...

Page 75: ... power management The PC is factory pre set to guarantee optimum operation Please only modify the parameters if this is absolutely essential and if you are familiar with the configuration possibilities Execution of the BIOS Setup You can only execute the configuration program when starting the system If the PC has already been started exit Windows and reboot Prior to rebooting the PC press the key...

Page 76: ... ad ware by searching and cleaning files registry keys processes and cookies protect ing you from identity theft and the loss of personal information Spamfilter The BullGuard Spamfilter will protect you from annoying spam and potentially costly phishing attempts a key tool in keeping your Inbox free from unsolicited mail Backup Backing up your files has never been easier with both local and online...

Page 77: ...ough BullGuard is possible in order to always receive the most up to date information and updates A subscription can be purchased on the internet and carried out without complications An additional release or the entering of a licence is not necessary Neither changes nor addi tional settings will have to be made The release will take place automatically after the purchase of a subscription Read th...

Page 78: ...Software 72 ...

Page 79: ...eration Help Appendix Chapter 4 Customer Service Self Help Subject Page Data and System Security 75 System Restore 76 FAQ Frequently Asked Questions 79 Customer Service 81 Upgrades and Repairs 85 Recycling and Disposal 86 ...

Page 80: ...Software 74 ...

Page 81: ... CD RW Windows offers Back up Status and Configuration This program is found in Accessories System Tools within the Start menu You should make a backup disk with all your passwords and the operating system s original configura tion Maintenance Programs You can avoid some hardware and software errors with the help programs such as Disk Defragmenter and Disk Cleanup The help program System Informati...

Page 82: ...point before installing new software or drivers At this point if the system does not run properly this recovery point should enable you to return to a workable configuration without deleting newly created documents In the next para graph you will find your options for the repair of an incorrect installation Correction Windows 7 includes various functions ensuring that the PC as well as the install...

Page 83: ... the operating system programs or hardware components will be classified as an important update and auto matically selected for installation for you Important updates will be provided to remove known problems and to protect the PC against known security risks Carry out four simple steps to download the updates needed and to keep your computer on the current status of technology 1 Click on Start 2 ...

Page 84: ...xplorer Version numbers of additional software programs Plug Play identification key of the hardware devices Windows Update will stand up for the protection of your private data and will not record your name address email address or other forms of personal data The information col lected will only be used during the time that you are visiting the website It will also not be stored The update can o...

Page 85: ... Windows is loading files will appear Wait un til the files are loaded The Power Recover menu will then appear 4 Select the language of the restoration menu 5 Click on Next 6 You may now choose between two forms of restoration Restore to HDD no backup of user data All data on the All In One PC are irretrievably erased restoring delivery condi tion Restore to HDD with backed up user data Delivery c...

Page 86: ...hapter about this subject How do I perform a data backup Make a backup and another backup of selected data to an external medium CD R to familiarise yourself with the technique A backup is unsuitable if you are not able to recover the data the medium CD R CD RW is defective or no longer available Do I still have to install the enclosed CDs DVDs No Basically all programs are already preinstalled Th...

Page 87: ...er all equip ment is supplied with power Check power points power cable and all power switches Switch off the PC and check all cable connections Check the connections to pe ripherals Do not exchange cables even though they may look similar The polarity in those cables may be different When it is confirmed that the computer has power and all connections are correct turn the computer on again Freque...

Page 88: ...he optical drive displayed in Windows Explorer If so test another disc The keyboard does not work Check the cable Is the mouse functioning in another application program Are the batteries empty Insert new batteries of the same type There is not enough room on the HDD Audio or video recordings need a great deal of memory between 1 and 2 GB hour Safeguard files that you do not need on external media...

Page 89: ...ivers or hardware Can you manually repeat the problem If you have been given a customer number previously please quote this Driver Support This PC has been extensively tested in our laboratories with a large number of compatible devices It fulfils all required standards and complies with the standard Designed for Win dows which certifies utmost compatibility However often the software drivers for ...

Page 90: ...he air vents leading to overheating and malfunctioning Check at regular intervals about every 3 months that all air vents permit sufficient air circu lation Use a Hoover to keep the air vents clear of dust If your device regularly sucks in a great deal of dust we also recommend that the interior of the All In One PC housing be cleaned by a professional Do not use solvents caustic or volatile clean...

Page 91: ...rough electric shock There is also a risk of damage to the components Internal components of the PC may be damaged by electrostatic discharge ESD Carry out system upgrades and changes in an ESD protected workshop If no such workshop is available wear an antistatic wrist strap or touch a highly conductive metal object Medion can repair damage sustained by inappropriate handling for a fee Use only o...

Page 92: ...optical protection Do not allow yourself to be exposed to the laser beam Avoid exposure of the eyes or skin to direct or stray radiation Recycling and Disposal Device At the end of its life the appliance must not be disposed of in household rubbish Enquire about the options for environmentally friendly disposal Batteries Do not dispose of used batteries in the household rubbish They must be deposi...

Page 93: ...Safety Connecting Operation Help Appendix Chapter 5 Appendix Subject Page Standards 89 Conditions of Warranty 94 Index 99 ...

Page 94: ...Recycling and Disposal 88 ...

Page 95: ... ment input current up to and including 16 A per phase EN 61000 3 3 Limits Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with a rated current up to 16 A The antenna connection of the TV tuner is in compliance with EN55013 EN55020 Electrical Safety Electrical safety requirements according to the following standards EN 60950 1 Safety of information techno...

Page 96: ...re in turn com posed of three sub pixels each red green blue contain about 6 2 million addressable transistors Because of this very high number of transistors and their extremely complex production process occasionally defective or incorrectly ad dressed pixels or sub pixels may occur There have been several attempts in the past to define the acceptable number of defective pixels But this can be d...

Page 97: ...green or blue sub pixels E g constantly lit with half the brightness one colour is not shining blinking or flickering but not belonging to Type 1 or 2 Pixel Failures In addition A cluster of type 3 2 or more defective sub pixels in an array of 5 x 5 pixel A cluster is an array of 5 x 5 pixel 15 x 5 sub pixel ISO 13406 2 Class II Resolution Type 1 Type 2 Type 3 Cluster Type 1 Type 2 Cluster Type 3 ...

Page 98: ...nty Information about the Regulatory Compliance according to R TTE The following remote equipments may have been supplied with this PC Wireless keyboard incl touchpad Remote Control USB receiver Wireless LAN Due to the capacity of the built in wireless LAN solution 100 mW the device may only be used within buildings in France Currently none of the other EU countries have any restrictions For use i...

Page 99: ...can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced tec...

Page 100: ...n card included with the product Please keep the original purchase receipt and the warranty card in a safe place MEDION and its authorised sellers reserve the right to refuse a repair under warranty or a warranty confirmation if a proof of purchase or registration of purchase cannot be established or has not been submitted When it is necessary to return your product for repair please ensure that y...

Page 101: ...ult occurs and whether it is an intermittent or persistent fault This will greatly assist MEDION in identifying the defect when submitted together with the defective product Unless otherwise instructed by a MEDION representative in all cases the product must be returned complete with all parts which were included with the original product Incom plete contents of the returned package may lead to a ...

Page 102: ... you have accepted the estimate You are entitled to seek independent advice or consultation relating to your product or any of MEDION s findings MEDION will not be liable for any costs incurred to you when doing so 3 Exclusion from warranty To the extent permitted by law this warranty shall be void in the event that defects or loss caused by a failure and damage resulting from the operation of the...

Page 103: ...ON s findings MEDION will not be liable for any costs incurred to you when doing so This warranty is restricted in relation to any pre installed operating system as well as to application programme software that is included with the MEDION product in question This warranty is restricted as follows For pre installed operating system as well as to application programme software included in the MEDIO...

Page 104: ...uthorised personnel for proper execution of your order for testing and diagnostic purposes and for reme dying faults are provided by you at your own expense You are responsible yourself for restoring the application software after the repair services have been carried out by MEDION or its authorised personnel You must take all other necessary steps to enable MEDION or its authorised per sonnel to ...

Page 105: ...mer service 81 D Data and system security 75 Data security 4 Directories 35 Disc drive 36 Display Cleaning 25 Operation 25 Screen resolution 25 Driver support 83 E Electrical safety 89 Electromagnetic compatibility 89 Ergonomics 11 89 Errors and possible causes 82 eSATA USB port 45 Express card Installing 41 Removing 41 F FAQ 80 FCC compliance statement 93 Fingerprint sensor 56 H Hard drive 34 HD ...

Page 106: ... 57 Software uninstallation 67 Sound system 42 Standards Electrical safety 89 Electromagnetic compatibility 89 FCC compliance statement 93 Noise emission 90 Start button 20 System restore 76 T Transporting 84 Troubleshooting 76 81 TV Tuner Card 46 U Upgrades and repairs 85 USB port 45 V Views Card reader 15 Display 14 e SATA USB Port 13 Express Card 15 Fingerprint sensor 14 HDMI 13 LAN Port 13 Mic...

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