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30. Troubleshooting
If the device stops working properly, please refer to the troubleshooting table
shown below to see if you can resolve the problem yourself.
Never attempt to repair the device yourself. If a repair is necessary, please contact
our Service Centre or a suitable authorised repair workshop.
Fault
Possible cause
Corrective action
The remote control is not
working.
Are the batteries
inserted correctly?
Insert the batteries
correctly.
Are you more than 7 m
away from the radio?
Reduce the distance.
Is the route from the
remote control to the
infrared sensor clear?
Remove obstacle.
Is the remote control
aligned with the sensor?
Align the remote control
correctly.
No sound
The current volume is set
too low.
Increase the volume.
The mute setting is
activated.
Switch off the mute
setting.
When the device is
connected via AUX/LINE
IN or Bluetooth: The
volume of the external
device is too low.
Increase the volume on
the external device.
Headphones are
connected.
The sound playback
on the loudspeakers
is interrupted if
headphones are
connected.
Unplug the headphone
jack plug from the
headphone socket.
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44200 ML DirectSales Content 5007 1097_5007 1096 final.indb 364
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