Medion MD 31396 User Manual Download

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User Manual

49“ (123.2 CM) UHD 4K SMART TV
WITH HDR X14996

Summary of Contents for MD 31396

Page 1: ...User Manual 49 123 2 CM UHD 4K SMART TV WITH HDR X14996 ...

Page 2: ...eed to manually enter a website address or contact details How it works To scan the QR code all you need is a smartphone with QR code reader software and an internet connection This type of software can be downloaded for free from your smartphone s app store Try it out now Just scan the QR code with your smartphone and ﬁnd out more about the ALDI product you have purchased Your ALDI Service Portal...

Page 3: ...rmity 16 Device overview 17 Getting started 19 Operation 27 Teletext 30 Using the On Screen Display menu OSD menu 31 The menu system in detail 31 HbbTV system 56 MEDION Life Remote app 56 Data protection MEDION Smart TV 58 Troubleshooting 59 Cleaning 62 Storing the device when not in use 62 Disposal 63 Technical speciﬁcations 64 Service information 67 Legal Notice 67 Index 68 ...

Page 4: ...4 A B 3 2 1 OFF ON 15 ARC MODE I O USB 5Vdc Max 500mA USB 5Vdc Max 500mA 4 9 10 11 13 14 5 5 6 7 8 SPDIF Optic out 12 L R Video BACK AV IN ...

Page 5: ...5 C MEDION Play 16 36 17 18 19 21 23 24 25 26 27 28 29 30 32 33 35 22 31 20 34 ...

Page 6: ...onnection to connect to the Internet 15 Fixing holes for a wall mount 16 SOURCE 17 Number buttons 18 TXT 19 P 20 Menu 21 INFO 22 Direction button 23 EXIT 24 MEDION 25 AMAZON PRIME VIDEO 26 Red button For teletext or menus HbbTV Green button For teletext or menus Yellow button For teletext or menus Blue button For teletext or menus 27 Media buttons 28 Play 29 NETFLIX 30 BACK SWAP 31 OK 32 EPG 33 V ...

Page 7: ...9 Unpacking 19 Mounting 20 Inserting batteries in the remote control 20 Connecting the antenna 20 Connecting the power supply 21 Switching the smart TV on and off 21 Using the multimedia connections 21 Station search after switching on for the ﬁrst time 24 Operation 27 Channel selection 27 Sound settings 27 Screen settings 27 Displaying information 28 Opening the favourites list 28 Selecting the s...

Page 8: ...rotection MEDION Smart TV 58 Troubleshooting 59 Do you need more help 61 Smart TV pixel faults 61 Cleaning 62 Storing the device when not in use 62 Disposal 63 Technical speciﬁcations 64 Product data sheet 66 Trademark information 66 Service information 67 Legal Notice 67 Index 68 8 ...

Page 9: ...death or serious injury WARNING This signal word indicates a hazard with a medium level of risk which if not avoided could result in death or serious injury CAUTION This signal word indicates a hazard with a low level of risk which if not avoided could result in minor or moderate injury NOTICE This signal word warns of possible damage to property This symbol gives you useful additional information...

Page 10: ...of Full HD An Ultra HDTV signal is required HDR High Dynamic Range HDR technology provides a greater dynamic range in terms of the brightness of the colours shown That means that every colour value reproduced can be displayed in 1024 shades instead of the previous maximum of 256 This fourfold increase in the dynamic range makes the darkest areas of the picture even darker and the brightest areas e...

Page 11: ...g material is not a toy Packaging ﬁlm can be swallowed or used improperly Therefore there is a risk of suffocation Keep packaging material such as plastic ﬁlm or plastic bags away from children DANGER Risk of electric shock Risk of electric shock short circuit and ﬁre Never open the housing of the smart TV and never insert any objects through the slots and openings into your smart TV WARNING Overh...

Page 12: ...not operating correctly The device has fallen or the housing is damaged Smoke is rising from the device Set up location In the ﬁrst few hours of use new devices can give off a typical unavoidable but totally harmless smell which wears off with time We recommend that you ventilate the room at regular intervals to counteract the smell We have taken appropriate measures during the development of this...

Page 13: ...he smart TV from falling over Only use the stand and screws supplied with the TV Only use furniture that guarantees the safe use of the TV Ensure that the TV does not hang over the edges of the furniture Do not place the TV on higher or high furniture such as wall cabinets or shelves without ensuring that both the furniture and the TV are safely and securely held in place In order to guarantee the...

Page 14: ...ce completely from the mains network Disconnect the mains plug from the mains socket for this purpose DANGER Risk of electric shock There is a risk of death due to an electric shock when the housing is open Do not open the housing of the device It does not contain any parts requiring maintenance Only plug the smart TV into earthed 220 240 V 50 Hz sockets Contact your electricity provider if you ar...

Page 15: ...recharged Never empty the batteries by means of high power output Never short circuit the batteries Never expose the batteries to excessive heat such as sunlight ﬁre or similar sources of heat Do not dismantle or deform the batteries You could injure your hands or ﬁngers or battery ﬂuid could come into contact with your eyes or skin If this happens rinse the affected areas with plenty of clean wat...

Page 16: ...ity is available at the following internet address www medion com conformity Due to the 5 GHz frequency range of the integrated wireless LAN solution the device may only be used inside buildings in the EU see table AT BE BG CZ DK EE FR DE IS IE IT EL ES CY LV LI LT LU HU MT NL NO PL PT RO SI SK TR FI SE CH UK HR AT Austria BE Belgium CZ Czech Republic DK Denmark EE Estonia FR France DE Germany IS ...

Page 17: ...oggles the device between standby mode and operating mode 9 HDMI 2 3 HDMI connection for devices with a HDMI output HDMI 2 can be used for CEC ARC 10 ANT For connecting an aerial analogue DVB T or DVB C 11 VGA VGA port for connecting a PC or a YUV adapter optional 12 BACK AV IN Audio video input cinch 13 SPDIF Optic OUT Digital audio output optical 14 LAN Network connection to connect to the Inter...

Page 18: ...cording PVR Stop playback Start playback Pause playback 28 Play Freeview Play portal This service must be available in your region Freeview Play services have some requirements in order to work on a speciﬁed TV The most critical issue is UK IP Freeview Play and BBC servers are only accessible via valid UK IP which is not a problem for Northern Ireland as they are a part of UK However for Ireland i...

Page 19: ...f Freeview Play Freeview Play platform usage will count towards any monthly broadband data allowance Only selected channels provide 7 day catch up Getting started Before using for the ﬁrst time ensure you read the Safety instructions section Unpacking Select a suitable place for setting up the device before unpacking Open the box very carefully to avoid damaging the device The device might get dam...

Page 20: ...Connecting the antenna Your smart TV processes different antenna signals You can input the following image signals to the television through the socket labelled ANT 10 Via analogue cable an analogue house aerial Via a DVB T2 DVB T1 antenna or Via a DVB C1 connection digital cable connection Insert the antenna cable either from the house aerial analogue cable connection a DVB T antenna or the DVB C...

Page 21: ...osition The device will continue to consume power as long as it is connected to the mains network see the relevant power consumption when switched off in the Product data sheet section on page 66 If the device is not receiving an input signal it will automatically switch to standby mode after three minutes A countdown timer will be displayed on the screen until this time This function is not avail...

Page 22: ...connect different devices via CEC enabled HDMI connections you can control certain functions of the entire HDMI network with a single remote control e g standby or record functions Connect all devices via CEC enabled HDMI ports with HDMI cables The HDMI ports on your TV set are all CEC enabled Take care to ensure that the CEC functions are enabled for all ports and that all devices are connected a...

Page 23: ... streaming services via your device Connect the LAN connection of the TV set to your network or router using a network cable Ethernet cable Make all the necessary network settings on the devices Headphone output Headphones Out The headphone socket is used for connecting a pair of headphones with a stereo mini jack connection Connect the headphones to the stereo mini jack of the device You can set ...

Page 24: ...Choose your country You can conﬁgure country settings to activate country speciﬁc features 1 2 3 4 5 Hungary Israel Luxembourg Norway San Marino Italy Macedonia Iran KingdomofSau India Jordan Malta Poland Serbia Iraq Latvia Montenegro Portugal Slovakia Ireland Lebanon Netherlands Romania Slovenia Turkey Isle of Man Lithuania New Zealand Russia South Africa Spain Sweden Switzerland Thailand Ukraine...

Page 25: ...he OK button to test the speed of the internet connection ADVANCED SETTING Press the OK button to call up further network conﬁguration options IP CONFIGURATION Select the AUTOMATIC or MANUAL setting here If MANUAL is selected three additional lines appear where the IP ADDRESS SUBNET MASK and DEFAULT GATEWAY data can be entered manually with the aid of the direction buttons and the number buttons 1...

Page 26: ...pes stated below and press OK 31 to activate Use to select NEXT and press OK to conﬁrm Cable digital If you have previously activated the D CABLE reception type you can now also make settings for the network channel scan If necessary the START FREQUENCY STOP FREQUENCY and SEARCH STEP can be adjusted accordingly here Afterwards press OK to continue Once the automatic channel storage has completed a...

Page 27: ...n the programme the pictures are transmitted in the formats 4 3 or 16 9 As soon as the PICTURE menu is selected using the buttons 22 three direct links appear above it Here you can navigate directly to the aspect ratio settings and adjust the screen format AUTO The format displayed is automatically adjusted to match the input signal FULL Only in HDMI mode and with HD TV channels received via cable...

Page 28: ...pens Alternatively you can press the OK button when the device is in use the list of channels opens Above the list then use the buttons to select EDIT and use the buttons to select a station to be added to the favourites list and press OK A menu then opens Here use the buttons to select TAG UNTAG CHANNEL A check mark then appears after the station To add further stations to the list use the button...

Page 29: ...conds this controls the television again The source can also be selected using the multifunction switch MODE 8 on the device For this press the switch brieﬂy several times until you reach the source selection menu Then select the desired source by moving upwards or downwards In addition you can call up all activated sources in the menu SOURCES SOURCE SETTINGS Wireless display Via wireless display ...

Page 30: ...the desired teletext page as a three digit number using the number buttons The selected page number is displayed in the top left corner of the screen The teletext counter searches as long as it takes to ﬁnd the selected page number Scrolling through pages The channel selection buttons or and direction buttons 22 can be used to scroll forwards or backwards through the teletext pages Colour buttons ...

Page 31: ...ble depending on the source you selected If VGA PC is selected as the source other options will appear in the screen settings The menu system in detail Home page The home page allows you to compile preferred menu options and applications for quick access To add additional options to the home page proceed as follows Select the desired menu option application in the OSD menu Press the button 22 The ...

Page 32: ...al With the MEDION button or with the BACK button 30 you can switch from the currently selected app back to the home page at any time Use the EXIT button 23 to exit the media portal and return to normal TV mode A mouse and keyboard can be connected to the USB port of the TV set It is much easier to use the Internet browser with the help of these input devices The functionality of all connected dev...

Page 33: ...en Netﬂix Source menu This menu displays all active signal sources and can be selected with the button 22 Then press the OK button 31 to call up the selected source TV TV mode antennas and cable signals are played back BACK AV Audio video input AV HDMI1 HDMI input 1 HDMI2 HDMI input 2 HDMI 2 can be used for CEC ARC HDMI3 HDMI input 3 YPBPR Device on the VGA input via an adapter YUV YPbPr VGA PC De...

Page 34: ... application is now displayed under APPS Netﬂix Prime Video the media portal and YouTube are pre installed here Settings menu Picture menu As soon as the PICTURE menu is selected using the buttons 22 the MODE ENERGY SAVING and PICTURE ZOOM submenus appear above for quicker navigation and can be selected directly Mode Contrast Brightness Sharpness Colour Energy Saving Backlight Advanced Settings Do...

Page 35: ... COLOUR TEMP Select colour tone NORMAL WARM COOL CUSTOM WHITE POINT If under COLOUR TEMP you have selected CUSTOM you can set the colour temperature to any value between warm and cold PICTURE ZOOM This is where you can set the picture format As soon as the PICTURE menu is selected using the buttons this menu appears above and can be selected directly PICTURE SHIFT With some screen formats the scre...

Page 36: ...EEN OFF AUTO or CUSTOM to set the brightness of the TV set or switch off the screen As soon as the PICTURE menu is selected using the buttons 22 this menu appears above and can be selected directly BACKLIGHT If under ENERGY SAVING you have selected CUSTOM you can set your preferred brightness level for the energy saving mode on a scale of 0 to 100 ADVANCED SETTINGS Dynamic Contrast ColourTemp Whit...

Page 37: ...osition of the image DOT CLOCK With this setting the picture signal is synchronised to match with the monitor s pixel rate This corrects errors that can appear as vertical stripes in pixel dense images such as tables or text in small fonts Set the frame rate using PHASE If the PC picture is not clear you can use to adjust the picture signal to correspond to the pixels of the Smart TV This will res...

Page 38: ... If the current programme supports DUAL mode e g dual language broadcasts you can also choose here between DUAL I and DUAL II original language and dubbed language AVL This function compensates for the different volume levels between different programmes Set to OFF to return to the original volume settings Set to ON to hear a constant volume HEADPHONE LINEOUT Select the audio signal for the headph...

Page 39: ...n to test the speed of the internet connection ADVANCED SETTINGS Press the OK button to call up further network conﬁguration options IP CONFIGURATION Select the AUTOMATIC or MANUAL setting here If MANUAL is selected three additional lines appear where the IP ADDRESS SUBNET MASK and DEFAULT GATEWAY data can be entered manually with the aid of the direction buttons and the number buttons 17 DNS CONF...

Page 40: ... desired reception type here ANALOGUE BAND Select the desired frequency band S or C TV SYSTEM Set the desired TV system here BG I DK The sound system set for Germany is BG CHANNEL Select the channel number for which you want to carry out a search FREQUENCY Displays the frequency of the current station The number buttons can be used to specify the frequency to be searched D AERIAL CHANNEL Select th...

Page 41: ...BY SEARCH If the function is set to ON the TV will search for available stations while it is in standby mode When the device ﬁnds new or not yet available stations a menu is displayed that you can use to accept or reject the changes DYNAMIC CHANNEL UPDATE If you select the ENABLED setting the channel list is updated automatically SIGNAL INFORMATION Displays further data about the received signal F...

Page 42: ...ut the settings in the documentation supplied with the module Install the CI components on your television in the following way Switch the television off and pull out the mains plug First insert the CI module in the slot on the side of the Smart TV Then insert the card Please note only insert or remove the CI module after you have disconnected the device from the power supply NOTICE Risk of damage...

Page 43: ... e g original language SECONDARY AUDIO LANGUAGE Select your second preferred audio language here PRIMARY SUBTITLE LANGUAGE If the programme includes subtitles for hearing impaired users you can set the preferred language here SECONDARY SUBTITLE LANGUAGE Select your second preferred subtitle language here TELETEXT Select your preferred teletext language here GUIDE If there are several languages ava...

Page 44: ...ock Guidance Set PIN Default CICAM PIN System Oﬀ Oﬀ Menu lock Oﬀ Oﬀ MENU LOCK The MENU LOCK setting activates or deactivates menu access You can block access to the installation menu or disable the entire menu system GUIDANCE If the child lock is activated the TV can only be controlled using the remote control In this case the MODE multifunction switch 8 is deactivated When a button is pressed the...

Page 45: ...yboard is displayed This can be used with the help of the direction buttons to amend the name of the relevant source If the CEC function is activated the HDMI inputs are if necessary renamed through the connected device ACCESSIBILITY Here you can adjust the settings for visually or hearing impaired users in order to be able to receive additional supporting signals HARD OF HEARING If the station br...

Page 46: ...O TV OFF You can set the time interval for the auto shutdown function here If the TV is not operated within this period it switches itself off As soon as the SYSTEM menu is selected using the buttons 22 this menu appears above and can be selected directly AUDIO VIDEO SHARING Switch audio video sharing on off This function allows data exchange with other multimedia devices such as PCs smartphones c...

Page 47: ...onnected by HDMI CEC AUTO POWER ON This function allows you to turn on the TV with the connected HDMI CEC compatible device and automatically switch to the input source Select ENABLED if you want to use this function SPEAKERS ARC The default setting for the speakers is TV so that only the internal speakers are used to output the sound This setting can only be changed if you have previously enabled...

Page 48: ...t channels from the list and press OK 31 to open You can use the P button or the P button 19 to scroll pages up or down 10 at a time To select channels for editing select a station using the buttons and press OK A menu then opens Here use the buttons to select TAG UNTAG CHANNEL A check mark then appears after the station To add further stations to the list use the buttons to select them and press ...

Page 49: ...or more favourites lists To do this select ON for the desired list and press the OK or EXIT 23 button To remove a channel from a favourites list select the OFF entry accordingly If a channel is assigned to the favourites list a corresponding symbol appears after the channel name For more information read the section Opening the favourites list on page 28 TAG UNTAG CHANNEL This function enables you...

Page 50: ...E Menu option Settings NOW NEXT Select the NOW NEXT view This shows only the current and the next programme for all channels FILTER enables you to restrict the display according to certain criteria and TIMELINE SCHEDULE takes you back to the original display FILTER If you are looking for a speciﬁc programme you can use a ﬁlter to restrict the selection PREVIOUS DAY The programme guide for the prev...

Page 51: ...ing programme For more information read the section Timer menu 51 INFO 21 Displays a detailed description of the selected programme if available Press INFO again to hide the description If the description is longer use the P buttons 19 to scroll within the text BACK 30 If a programme is running and you wish to select NOW NEXT FILTER PREVIOUS DAY NEXT DAY or EXTRAS you must press the BACK button ﬁr...

Page 52: ...n the entry with the PIN PLAYBACK Setting options USE PARENTAL SETTINGS ALLOWED DISALLOWED It is not possible to add a shift timer manually Recording menu All created recordings are listed in the RECORDINGS menu This menu contains the following options PLAY OPTIONS OPTIONS PLAY FROM START Playback of the selected recordings starts from the beginning RESUME If you have paused the selected recording...

Page 53: ...u want to start the formatting or NO to cancel the process Conﬁrm with OK Recording via media buttons You can operate the recording and playback using the media buttons 27 Press this button to start recording the current programme From the recording list you can start playback of the selected recording using this button Pause and restart playback with this button Stop the recording and playback wi...

Page 54: ...dium here With connected USB storage if you exit the media browser using the EXIT button 23 you can call it up again at any time through the source selection using SOURCE 16 or in the SOURCES menu The name of the USB storage is now displayed here Select this as the source If the USB storage medium is removed this option disappears again All ﬁles and playable data are shown in the media browser Nav...

Page 55: ...hen playing back videos you can still make further adjustments SUBTITLE AUDIO Activate additional audio voiceover here SUBTITLE TIME CORRECTION Specify a time delay for the subtitle functionality here JUMP TO SECOND Specify a position in the current video that you want to skip to Press the INFO button 21 during playback to display the video progress bar Press the BACK button 30 to return to the me...

Page 56: ... the remote control but this can vary depending on the channel and the programme Observe the messages within the applications MEDION Life Remote app The MEDION Life Remote app is the innovative way to operate your MEDION television from your smartphone via your home network The MEDION Life Remote application makes use of the features of your mobile phone such as touch screen capability and motion ...

Page 57: ...ter pressing the red button call up media library Blue button Various functions depending on the menu TV mode after pressing the red button call up Teletext Internet button Number buttons TV Channel selection teletext Page selection SWAP Set previous TV channel TIMER Activate deactivate delay timer Switch Smart TV on off switch standby mode on off SCREEN Select the screen format SUBT Subtitles on ...

Page 58: ...ata is required to make use of the software update service Access to applications in the portal or via HbbTV may depending on the provider require a registration setting up a user account and or a subscription when using certain services Registration may require the provision of your personal data and the selection of a unique and secret password Please check the privacy policy of the provider bef...

Page 59: ...o playback via the TV speakers has been disabled under the SOUND menu There is no picture and no sound I can hear noise though The reception might be poor Check if the antenna is connected properly The picture is not clear The reception might be poor Check if the antenna is connected properly The picture is too bright or too dark Check the contrast and brightness settings The picture is not sharp ...

Page 60: ...es are fully functioning and have been inserted the right way round Ensure the sensor ﬁeld is not exposed to strong light Turn the device off and on again using the mains switch on the bottom of the device The menu cannot be opened Check whether CEC is enabled In this case the menu cannot be opened This is not a defect In some cases the menu of the device connected via HDMI2 opens This is dependen...

Page 61: ...ch are each made up of four sub pixels red green blue white there are a total of approx 33 2 million control elements in use Occasionally pixels or individual sub pixels can fail or become incorrectly controlled because of this very high number of transistors and the extremely complex manufacturing process used in this context Pixel fault class Defect type 1 Continuously lit pixel Defect type 2 Co...

Page 62: ...ust ﬁrst or wipe the high gloss ﬁnish too vigorously you could scratch the high gloss ﬁnish Do not use solvents corrosive or gaseous cleaning agents Clean the screen with a soft lint free cloth Take care to ensure that no water droplets remain on the Smart TV Water can cause permanent discolouration To avoid damage to the device water must not penetrate into the interior of the device under any ci...

Page 63: ...m to a separate collection point for used batteries Contact your local waste disposal company or your local authority for more information on this subject Batteries Proper disposal of used batteries protects the environment and your personal health Do not dispose of used batteries with normal household rubbish Batteries must be disposed of correctly For this purpose retailers that sell batteries a...

Page 64: ...ERBAND CABLE TV S1 S20 S21 S41 HD DVB T DVB T2 HD H 265 HD DVB C Connections Antenna connection analogue TV DVB T DVB T2 or DVB C 2 x USB connection 1 x LAN RJ 45 Video 3 x HDMI 2 0 with HDCP 2 2 decoding 1 x VGA 15 pin D Sub YUV YPbPr AV In cinch Audio Stereo audio in for AV YUV VGA cinch Headphone output 3 5 mm jack Digital Audio Out SPDIF optical Drives storage media Drives USB Common Interface...

Page 65: ... without feet Approx 10 3 kg Weight with feet Approx 10 6 kg Mounting on the wall Vesa standard hole spacing 200 x 200 mm3 WLAN Frequency range 2 4 GHz 5 GHz WLAN standard 802 11 a b g n Encryption WEP WPA WPA2 Frequency range MHz Channel Transmitting power dBm 2400 2483 5 1 13 19 9 5150 5250 36 48 22 4 5250 5350 52 64 22 5 5470 5725 100 140 22 5 3 Wall mount not supplied When mounting the device ...

Page 66: ...resolution in pixels 3840 x 2160 Trademark information DTS the symbol and DTS together with the symbol are registered trademarks of DTS Inc Further information regarding the DTS patents is available at http patents dts com The HDMI logo and High Deﬁnition Multimedia Interface are registered trademarks of HDMI Licensing LLC Manufactured under licence of Dolby Laboratories Dolby and the double D sym...

Page 67: ...n Swindon SN3 5JF Wiltshire United Kingdom You can download this and many other sets of operating instructions from our service portal at www medion com gb service start You will also ﬁnd drivers and other software for a wide range of devices there You can also scan the QR code on the side of the screen to download the operating instructions onto your mobile device from the service portal Legal No...

Page 68: ...0 Headphones 38 I Initial installation 24 Installation 40 L Life Remote app 56 M Media browser 54 Media portal 56 Mounting 20 Multimedia connections AV 22 HDMI 22 HDMI ARC 22 HDMI CEC 22 LAN 23 SPDIF 22 USB 22 VGA PC 22 VGA YPbPr 23 Music 38 64 N Network search 41 O Operation 27 OSD menu 31 Applications 34 Channels 48 Home page 31 Installation 40 Media browser 54 Media portal 32 Network 39 Picture...

Page 69: ...safety 11 Power supply 14 Screen settings 27 34 Selecting the source 29 Setting the time 45 Software update 46 Sound settings 27 Speaker 47 T Technical speciﬁcations 64 Teletext 30 Troubleshooting 59 TV station search 24 U Ultra HD 10 USB 17 54 V VGA 29 36 Videos 64 69 Index ...

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Page 72: ...lem as quickly as possible once it has been brought to our attention In the unlikely event of such an occurrence or if you require any information about the product please contact us via our helpline support services details of which are to be found both in this manual and on the product itself PRODUCED IN TURKEY FOR MEDION AG AM ZEHNTHOF 77 45307 ESSEN GERMANY AFTER SALES SUPPORT www medion co uk...

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