62
Error
Action
There are stripes
on the display or
the colours are
faded.
•
Is there interference from another device?
•
Transmission antennae on radio stations, ham radios and
portable phones can also cause interference.
•
Operate the device as far away as possible from the de-
vice that might be causing the interference.
The buttons on
the device are not
working properly.
•
The child lock might be on.
The remote con-
trol is not work-
ing.
•
Check if the batteries are fully charged and have been in-
serted in the right direction.
•
Ensure the sensor field is not exposed to strong light.
11.1. Do you need more help?
If the suggestions in the previous section did not solve your problem, please con-
tact us. To make it easier for us to help you, please have the following information to
hand:
•
What external devices are connected?
•
What messages appear on the screen?
•
When operating the product, at which step did the problem occur?
•
What steps have you already taken to try and rectify the problem?
Please provide your customer number if you have one.