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39.6 cm / 15.6

"

 Notebook

Instruction Manual

Summary of Contents for Erazer Crawler E25 MD62301

Page 1: ...39 6 cm 15 6 Notebook Instruction Manual ...

Page 2: ...ng 15 4 9 Information about the Touchpad 16 4 10 Protecting the Display 16 4 11 Data backup 17 4 12 Ergonomics 17 5 Included with your Notebook 19 6 Unpacking 19 7 Views and description of the controls 20 7 1 Open Notebook 20 7 2 Rear Side Version 1 21 7 3 Rear Side Version 2 22 7 4 Left Side Version 1 22 7 5 Left Side Version 2 23 7 6 Right Side Version 1 23 7 7 Right Side Version 2 24 7 8 Bottom...

Page 3: ...7 20 1 System recovery with PowerRecover optional 37 20 2 System Restore with Windows Recovery Options 38 21 UEFI Configuration 40 21 1 Executing the UEFI Configuration 40 22 FAQs Frequently Asked Questions 40 23 Customer Service 42 23 1 What To Do in Case of Hardware Problems 42 23 2 Find the Cause 42 23 3 Do You Need More Help 42 23 4 Driver Support 43 23 5 Transport 43 23 6 Cleaning and Mainten...

Page 4: ...ese operating instructions They are an essential component of the product 1 1 Explanation of Symbols If a block of text is marked with one of the warning symbols listed below the hazard described in that text must be avoided to prevent the potential consequences described there from occurring DANGER Warning of immediate risk of fatal injury WARNING Warning danger of electric shock WARNING Warning ...

Page 5: ...e EC directives Due to the 5 GHz frequency range of the used wireless LAN solution use in EU countries is only permitted inside buildings Indoor use Devices with this symbol are only suitable for use indoors Fig A Fig B Polarity symbols On devices with barrel connectors these symbols indicate the polarity of the plug There are two variants for the polarity either the inner contact is positive and ...

Page 6: ... Any other use is deemed improper and can cause personal injury or damage to the product Do not use the device in extreme environmental conditions 2 EU Declaration of Conformity MEDION AG hereby declares that this product conforms with the essential requirements and the remaining relevant regulations RE Directive 2014 53 EU Ecodesign Directive 2009 125 EC RoHS Directive 2011 65 EU Full declaration...

Page 7: ...alta NL Netherlands NO Norway PL Poland PT Portugal RO Romania SI Slovenia SK Slovakia TR Turkey FI Finland SE Sweden CH Switzerland UK United Kingdom HR Croatia 2 1 Information on WLAN Frequency range 2 4 GHz 5 GHz Wi Fi standard 802 11 a b g n ac Encryption WEP WPA WPA2 Frequency range MHz Channel Max transmission power dBm WLAN 2 4 Ghz 2400 2483 5 1 13 20 WLAN 5 Ghz 5150 5250 36 48 23 WLAN 5 Gh...

Page 8: ...respective owner 4 Safety Instructions 4 1 Dangers for children and people with reduced ability to operate electronics This device may be used by children over the age of 8 and by persons with limited physical sensory or mental abilities or by those without experience and knowledge if they are supervised or have been instructed in the safe use of the device and understand the ensuing dangers Child...

Page 9: ... life Liquids penetrating the device may impair the electrical safety of the product Avoid exposing the device to water droplets or spray and do not place anything containing water e g vases on or near the device Do not pour any fluids into the device In order to avoid any damage to the device ensure that the plug contacts do not come into contact with water under any circumstances If this should ...

Page 10: ...s if unusual noises can be heard coming from the mains adapter or the notebook or you notice smoke rising from the notebook or mains adapter the AC adapter or the attached power cable or plug is burnt or damaged Replace faulty mains cables mains adaptors only with original parts These parts should not be repaired under any circumstances the device housing is damaged or liquid has penetrated into t...

Page 11: ...he air is polluted with fine particles e g flour dust or sawdust Keep your notebook and all connected devices away from moisture and avoid dust heat and direct sunlight Non compliance with these instructions can lead to faults or damage to the notebook Do not use the notebook outdoors because external elements such as rain snow etc could damage it Setupandoperateallcomponentsonastable levelandvibr...

Page 12: ... can be stored between 0 C 32 F and 25 C 77 F although storage at 20 C 68 F 5 C 41 F is recommended During a thunderstorm unplug the AC adapter from the wall outlet For extra safety we recommend using an overvoltage protection device to prevent the notebook from sustaining damage as a result of power surges or lightning strikes NOTICE Risk of damage Large changes in temperature or fluctuations in ...

Page 13: ...on the cable to avoid damage As long as the power adapter is connected to the mains it will always consume a small amount of power Plug the notebook s AC adapter into AC 100 240V 50 60 Hz earthed sockets only If you are not sure about the power supply at the set up location please ask your electricity supplier For extra safety we recommend using an overvoltage protection device surge protector to ...

Page 14: ... manufacturer Dispose of used batteries in accordance with the information provided by the manufacturer To extend your battery s performance and lifespan and ensure safe operation you should also observe the guidelines below Avoid dirt and contact with electrically conductive materials or chemical substances and cleaning agents Use only the supplied AC adapter to charge the battery Make sure via t...

Page 15: ...aintain a distance of at least one metre from sources of high frequency and magnetic interference TV sets speakers mobile phones DECT telephones etc in order to avoid malfunctions and data loss Please note that only shielded cables that are shorter than 3 metres may be connected to the external interfaces of this notebook Do not exchange the supplied cable for another one Use only the supplied cab...

Page 16: ...he most sensitive component part of the device as it consists of thin glass The display can break if subjected to too much stress Do not allow any objects to drop onto the display Do not place any objects on the display Do not scratch the display with your fingernails or hard objects Never lift the notebook up by the display as this could break the hinges Do not fold the display back by an angle o...

Page 17: ...dow front Setting up the notebook with your back to the window is incorrect as reflections from the bright window on the screen will then be unavoidable A position looking onto the window is also incorrect as the contrast between the dark screen and the bright daylight can cause problems for the eyes to adjust and result in problems The parallel line of vision should also be maintained in relation...

Page 18: ...y parallel to the floor Wrists when working with the keyboard mouse or trackball your wrists should be stretched out and not bent at an angle of more than 10 where possible Make sure that your wrists are not resting on the table edge itself Legs your thighs should be horizontal or angled slightly down Your lower legs should form an angle with your thighs of approximately 90 Your feet should be res...

Page 19: ...partment Please check that the contents are complete and notify us within 7 days of purchase if any of the following components are missing notebook Battery AC adapter with power cord Instruction manual Warranty documents 6 Unpacking Choose a suitable place to set up the device before unpacking it Remove all the packaging material Please keep the packaging material in a safe place and only use thi...

Page 20: ...20 7 Views and description of the controls 7 1 Open Notebook 1 2 3 4 5 6 7 8 9 similar picture ...

Page 21: ...ON OFF switch 6 Keyboard 7 Fingerprint Sensor optional 8 Touchpad 9 Operating and Status LEDs 7 2 Rear Side Version 1 11 13 12 14 10 10 similar picture 10 Ventilation Openings 11 Mini DisplayPort 12 HDMI Connector 13 LAN Port RJ 45 14 Power Supply DC In ...

Page 22: ...N Port RJ 45 14 USB 3 2 port type C with DisplayPort function only with corresponding adapter not supplied 7 4 Left Side Version 1 19 10 15 18 16 17 similar picture 10 Ventilation Openings 15 Kensington Lock 16 USB 3 2 Gen1 Port Type A 17 USB 2 0 Port Type A 18 Microphone 19 Audio combi connection mic in headphones CTIA Standard ...

Page 23: ...ture 10 Ventilation Openings 15 Kensington Lock 16 Power Supply DC In 17 USB 3 2 Gen1 Port Type A 18 USB 3 2 Gen2 Port Type A 7 6 Right Side Version 1 20 21 10 similar picture 10 Ventilation Openings 20 USB 3 2 Gen1 Port Type A 21 USB 3 2 Gen2 Port Type C ...

Page 24: ...ion Openings 19 Microphone 20 Audio combi connection mic in headphones CTIA Standard 21 USB 2 0 Port Type A 7 8 Bottom View 23 22 10 24 similar picture 10 Ventilation Openings 22 Battery Compartment 23 unlocking locking the battery compartment cover 24 Stereo Speakers ...

Page 25: ...low and needs to be charged Operating Indicator This indicator lights up orange when the power adapter is connected The indicator lights up green when the device is switched on The indicator flashes green when the device is in energy saving mode 9 Power Supply 9 1 On Off Switch Open the notebook and hold the on off switch down briefly to switch the notebook on or off If it is no longer possible to...

Page 26: ...play Never use force to open the display When first operating your notebook please ensure that the battery is inserted and the AC adapter is connected Switch the notebook on by pressing the on off switch The notebook will now start and run through various installation steps The operating system cannot be used unless you agree to the terms and conditions of use during the installation process Have ...

Page 27: ...document You accept the licence agreement by checking Accept Only this entitles you to use the product in accordance with the terms and conditions The following animated windows simply contain information about using the new Windows operating system No entries of any kind may be made during the animation The Windows interface appears after the login process In the first few days following the init...

Page 28: ...ld not be charged unattended Do not position the rechargeable battery on sensitive or highly flammable materials during the charging process Do not cover the notebook while charging the battery 12 1 Battery Mode Batteries store electrical energy in their cells and then release it again as required Please charge and discharge the new battery completely two or three times consecutively to ensure tha...

Page 29: ... charged using the AC adapter When the AC adapter is connected the battery charges automatically regardless of whether or not the notebook is switched on or not A complete charge takes a few hours with the notebook switched off With the notebook switched on the charging process takes significantly longer The charging process is interrupted if the temperature gets too high Left click on the battery...

Page 30: ...ent of your notebook press the F1 key for Windows Help 13 1 Energy Saving Tips Utilize the Fn F12 sleep mode keys to turn into power saving mode Tune the settings in Power Options to optimise the computer s power management Always disconnect the AC power cord or uninstall the battery pack or switch off the wall outlet if the computer would be left unused for a certain time to achieve zero energy c...

Page 31: ...via Settings System Mains operation and Power save 14 2 Connecting an External Monitor The Notebook has a Mini DisplayPort as well as an HDMI port for an external monitor Shut down your Notebook correctly Plug the external monitor s signal cable not included into the HDMI socket on the Notebook You can connect another monitor via the USB 3 2 port type C optional with DisplayPort function Please no...

Page 32: ...the sound on or off Fn F5 Volume down Decreases the playback volume Fn F6 Volume up Increases the playback volume Fn F7 Display Switches the screen display between LCD external display and duplicate display Fn F8 Brightness down Reduces the brightness of the display Fn F9 Brightness up Increases the brightness of the display Fn F10 Webcam Enables or disables the webcam Fn F11 Airplane mode Switche...

Page 33: ...ortunity to connect your Notebook to external devices The Fn F5 and Fn F6 keyboard shortcut enables you to adjust the volume You can change the settings by right clicking on the speaker symbol in the taskbar WARNING Impairment to hearing Listening through earphones or headphones at excessive volume levels as well as changes to the basic settings of the equaliser drivers software or operating syste...

Page 34: ...ess point is a radio transmitting device that communicates with your Notebook and controls access to the connected network Wi Fi access points are frequently found in large offices airports train stations universities or Internet cafés They provide access to particular services and networks or to the Internet Access permissions are generally necessary and often result in usage charges Access point...

Page 35: ...tween Bluetooth devices occurs at the high frequency of 2 4 Gigahertz GHz Do not operate the Bluetooth function in locations e g hospitals aeroplanes etc where there is sensitive equipment Do not switch the device unless you are sure it will cause no interference 17 4 Airplane Mode In flight mode all wireless connections e g Wi Fi Bluetooth are disabled The airplane mode is disabled by default to ...

Page 36: ...n veiligheidsslot Met een zgn Kensington veiligheidsslot kunt u uw notebook beveiligen tegen diefstal In de vakhandel kunt u deze veiligheidssloten met een staalkabel als accessoire aanschaffen Om het veiligheidsslot aan te brengen wikkelt u de staalkabel om een stationair voorwerp bijv een tafelpoot Steek het slot in de Kensington voorziening en draai de sleutel om het slot af te sluiten Bewaar u...

Page 37: ...link PowerRecover or the Windows system recovery options if your system fails to respond as normal and a system recovery becomes necessary NOTICE Risk of damage A flat battery during the recovery process may lead to data loss or cause damage to the system Always connect the mains adapter when restoring the system as the recovery process may take several hours 20 1 System recovery with PowerRecover...

Page 38: ...restored Reset to HDD user data saved The factory settings will be restored and all user data under C USERS will be backed up Click on Next and follow the on screen instructions to restore the factory settings If your system does not start the PowerRecover program when the F11 button is pressed then it uses the Windows Recovery options in this case read the information in the chapter System restor...

Page 39: ...overy Tap or click on Get started A dialogue box will now open select the recovery option Remove everything to completely reinstall Windows NOTICE Loss of data All the data stored on your notebook will be deleted as a result of resetting it Back up your data before resetting the notebook Always perform any type of recovery using AC power If you have forgotten the Windows password for your device y...

Page 40: ...f and restart it Press the F2 key to run the UEFI configuration 22 FAQs Frequently Asked Questions How do I activate Windows Windows is activated automatically as soon as an Internet connection is established The time is incorrect Click with the right mouse button on the clock in the bottom right corner of your screen and then click on Adjust date time You can then change the time and also if nece...

Page 41: ...oard shortcut Solution Reactivate the background lighting by pressing any key The Notebook turns itself off during operation The battery may be fully discharged Plug the Notebook in using the AC adapter and charge the battery The Notebook cannot be switched on If you are running the Notebook on battery check that it has been inserted correctly and is fully charged The WLAN Bluetooth connections do...

Page 42: ...ometimes have quite trivial causes but they may also be the result of defective components We have included a brief troubleshooting guide below which may help to solve any problems If these tips don t do the trick then we ll be more than pleased to help you out Just give us a call 23 2 Find the Cause Start by carefully checking all the cable connections If the notebook is connected to peripheral d...

Page 43: ...the following information if you wish to transport the Notebook Switch the notebook off After transporting the notebook wait until the appliance has reached room temperature before switching it on Large changes in temperature or fluctuations in humidity can cause moisture build up within the notebook due to condensation This can cause an electrical short circuit Always use a notebook carrying case...

Page 44: ...rgents to clean the device Use special cleaning products for the display and the touchpad e g glass cleaner Under no circumstances must liquids penetrate inside the device as this may cause damage Do not expose the screen to strong sunlight or ultraviolet light NOTICE Risk of damage To avoid damaging the device never allow the plug contacts to come into contact with water If this nevertheless happ...

Page 45: ...tery from fully discharging In the UEFI you will find the Shipping Mode option under the Exit menu option Select the Shipping Mode option with the arrow keys Confirm the selection with Enter The notebook closes down Unplug the notebook from the mains Keep the on off switch pressed briefly The notebook is now in transport mode Read more about this in the Transport Mode chapter 24 Upgrading Modifyin...

Page 46: ...of in normal household rubbish In accordance with Directive 2012 19 EU the device must be properly disposed of at the end of its service life This involves separating the materials in the device for the purpose of recycling and minimising the environmental impact Take old devices to a collection point for electrical scrap or a recycling centre Before doing so remove the batteries from the device a...

Page 47: ...standard defines amongst other things the generally applicable guidelines relating to pixel defects Pixel defects are categorised into four fault classes and three defect types Every individual pixel consists of three sub pixels each of which is assigned a basic colour red green blue Pixel structure 5 Pixel Rows Sub Pixel Pixel blue green red 5 Pixel Pixel defect types Type 1 permanently illuminat...

Page 48: ...pe 1 Type 2 Type 3 Cluster Type 1 type 2 Cluster Type 3 1024 x 768 2 2 4 0 2 1280 x 800 3 3 6 0 3 1280 x 854 3 3 6 0 3 1280 x 1024 3 3 7 0 3 1366 x 768 3 3 7 0 3 1400 x 1050 3 3 8 0 3 1600 x 900 3 3 8 0 3 1920 x 1080 4 4 9 0 3 1920 x 1200 4 4 9 0 3 ...

Page 49: ...r behaviour during operation Battery Getac NH50BAT 4 Voltage 14 4 V Capacity 2850mAh Energy 41 Wh Operating Time up to 3 hours depending on the notebook settings and user behaviour during operation Battery Simplo NH50BAT 4 Voltage 14 4 V Capacity 3275mAh Energy 48 96 Wh Operating Time up to 4 hours depending on the notebook settings and user behaviour during operation ...

Page 50: ...u can also contact our Service team via our hotline or by post Opening times Hotline number UK Mon Fri 08 00 20 00 Sat Sun 10 00 16 00 0333 3213106 Hotline number Ireland 1 800 992508 Service address MEDION Electronics Ltd 120 Faraday Park Faraday Road Dorcan Swindon SN3 5JF Wiltshire United Kingdom You can download this and many other sets of operating instruc tions from our service portal at www...

Page 51: ...rs and therefore rely on processing your data for the sales contract concluded with us Your data will be provided to repairers contracted to us for the purpose of warran ty processing and associated processes We generally store your personal data for a period of three years in order to fulfil your legal warranty rights You have the right to be informed of the personal data concerned as well as the...

Page 52: ...s System restore 37 FAQ Frequently Asked Questions 40 I Included with your Notebook 19 K Keyboard 31 Shortcuts 32 L Licence Agreement 27 N Network Operation 34 Requirements 34 Wi Fi Wireless Network 34 Notes for Service Technicians 46 O Operational Safety 9 P Pixel Defect Types 47 Power Management Power Options 30 Power Supply 25 On Off Switch 25 Preparation for Starting Up 26 Proper Use 6 R Recyc...

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