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22. FAQs – Frequently Asked Questions
How do I activate Windows
®
?
• Windows
®
is activated automatically as soon as an Internet connection is
established.
The time is incorrect.
`
Click with the right mouse button on the clock in the bottom right corner of
your screen and then click on “Adjust date/time”.
`
You can then change the time and also, if necessary, the time zone in the
window that opens.
When is restoring factory settings recommended?
• This method should only be selected as a last resort. Read about the alternatives
in the
System recovery
section.
How do I perform a data backup?
• Back up your data on external media. If you need help to back up your data,
press the
F1
key for Windows Help.
Why do I need to reinstall my USB device even though I have already done it?
• If the device is not operated on the same USB port as the one it was installed in,
it automatically receives a new identifier. The operating system then treats it like
a new device and tries to reinstall it.
• Use the installed driver or connect the device to the port on which it was
originally installed.
The notebook will not switch on.
`
If the notebook is in battery mode, connect the notebook to the AC adapter and
check that the battery is charged or being charged.
`
If you are already operating the notebook using the AC adapter, disconnect the
adapter plugfrom the outlet and connect an electrical appliance such as a lamp
to the same outlet to test it. If the lamp does not work either, seek the advice of
an electrician.
The screen is black.
• This fault can have various causes:
−
The operating light (on/off switch) does not light up and the Notebook is in
hibernation.
Solution
:
Press the on/off switch.
The Notebook turns itself off during operation.
`
The battery may be fully discharged. Plug the Notebook in using the AC adapter
and charge the battery.
The Notebook cannot be switched on.
`
If you are running the Notebook on battery, check that it is fully charged.
The WLAN/Bluetooth connections do not work.
`
Check whether airplane mode is disabled.
